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Answer Aide Jobs in Ruston, LA (NOW HIRING)

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Answer Aide information

See Ruston, LA salary details

$7

$13

$18

How much do answer aide jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for answer aide in Ruston, LA is $13.03, according to ZipRecruiter salary data. Most workers in this role earn between $11.25 and $14.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Answer Aide, and why are they important?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an Answer Aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What are Answer Aides?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What job categories do people searching Answer Aide jobs in Ruston, LA look for? The top searched job categories for Answer Aide jobs in Ruston, LA are:
What cities near Ruston, LA are hiring for Answer Aide jobs? Cities near Ruston, LA with the most Answer Aide job openings:
Answer Aide jobs near you
Physical Therapist (PT) - Full Time

Physical Therapist (PT) - Full Time

Lagniappe Rehabilitation Services

Jonesboro, LA • On-site

$1K - $1K/wk

Full-time

Posted 26 days ago

Job description

Job Summary:
Provides physical therapy and related services for patients, caregivers and facilities in accordance with the principles and practices of physical therapy and with Lagniappe Rehabilitation guidelines. Provides quality PT including: Evaluation of patients, development of initial and ongoing treatment and discharge plan, supervision of assistants and aides and participates in case management. Represents Lagniappe Rehabilitation' commitment to quality and service in all interactions with facility. Adheres to all state regulations regarding physical therapy.
Essential Functions:
  • Optimize the functionality and skills of patients by providing, directing and/or overseeing Lagniappe Rehabilitation therapy in the following: screening of all residents, assessing and treating all patients who might benefit from therapy as referred by state approved referral source; adhere to Minimum Data Set (MDS) procedures and effective care planning; thoroughly documenting progress toward identified objectives; and communicating patient status and needs to the patient, family and other involved professionals
  • Refers patients for treatment to Certified Physical Therapy Assistants (PTA's) throughout the cluster
  • Provides consultation and clinical supervision to PTA's throughout the cluster
  • Maintains availability to answer questions from PTA's
  • Directly supervises PTA and Rehab Aide in skilled tasks during group and individual treatment in a manner that promotes efficient and effective utilization of resources and facilitates the ongoing development of clinical skills in accordance with State Practice Acts, Omnibus Reconciliation Act (OBRA), and Lagniappe Rehabilitation policy
  • Build a strong rehabilitation practice within each facility by performing or directing and supervising physical therapy staff in the following activities: establishing and maintaining courteous and helpful interaction patterns with staff, patients, and families which reflect sensitivity to individual needs and a problem solving approach; actively integrating therapy's role into facility and interdisciplinary treatment team; contributing to facility patient care, utilization review, case management, administrative staff/department head, and family conference activities/communications; establishing and maintaining a good working relationship with other healthcare professionals and colleagues in the community; making appropriate referrals to other members of the rehabilitation team, developing and implementing new programs/techniques to enhance rehabilitation services; adhering to established facility policies and procedures related to environmental safety, orderliness, risk management, infection control and emergency situations; and adhering to the requirements of the patient's Bill of Rights
  • Enhancing clinical expertise, professional and management skills through interaction with managers, therapists and other professional staff, self-study, and other continuing education activities; maintaining valid state license (where appropriate); obtain membership and participate in professional organizations; maintain awareness of issues related to the profession of physical therapy and the health care environment
  • Understand managed care/Prospective Payment System (PPS) billing and treatment guidelines. Provide quality care as well as reasonable goals and outcomes within the guidelines
  • Compliant with infection control procedures and environmental safety protocol within a facility
  • Maintain confidentiality of Lagniappe Rehabilitation, facility and patient information
  • Supervison of foreign trained and students

Required Credentials:
  • Graduate of an American Physical Therapy Association (APTA) accredited school of physical therapy
  • Valid state license (where appropriate)
  • Valid driver's license

Abilities:
  • Travel between facilities during scheduled hours
  • Work varying hours, including weekends and holidays
  • Performs all other duties as assigned by Rehabilitation Director
  • Attendance at all Lagniappe Rehabilitation staff meetings is mandatory
  • Patient lifting using appropriate biomechanical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting (50) pounds of dead weight alone
  • To walk, bend, stand and reach constantly during a work day/shift
  • Visual, auditory and speaking skills sufficient to evaluate, diagnose, communicate and monitor patient needs, and to maintain accurate records, recognize people and provide and understand written, verbal and gestural communications
  • Fine motor skills for legible and accurate writing and keystroking for charting, scheduling, daily correspondence, and reports
  • Fine motor skills for handling of diagnostic and therapeutic equipment
  • Sustain activity for multiple consecutive hours in accordance with state labor laws

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