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Answer Aide Jobs in Slidell, LA (NOW HIRING)

Answer Aide information

See Slidell, LA salary details

$8

$13

$19

How much do answer aide jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for answer aide in Slidell, LA is $13.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.07 and $15.62 per hour, depending on experience, location, and employer.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What job categories do people searching Answer Aide jobs in Slidell, LA look for?

The top searched job categories for Answer Aide jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Answer Aide jobs?

Cities near Slidell, LA with the most Answer Aide job openings:

Infographic showing various Answer Aide job openings in Slidell, LA as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $29,104 per year, or $14 per hour.

Certified Nurse Aide (CNA)

Bedford Care Center of Picayune

Picayune, MS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Equal Employment Opportunity Statement:
Bedford Care Center is an equal opportunity employer and shall not discriminate against applicants or Employees for race, color, religion, age, sex, national origin, disability or any other reasons prohibited by Law.

Job Summary:
Provides direct care for Long-Term Care Residents, primarily Activities of Daily Living (ADL’s) and other care conducive to Residents’ well-being, comfort and safety.

Responsibilities and Duties:

  • Provides care and explanation to the Residents according to the Activities of Daily Living (ADL’s) Care Plan

  • Assists with new admits, transfers and discharges

  • Communicates with Nursing Department co-workers and other Departments to meet needs of Residents

  • Answers Residents’ Call Lights promptly

  • Recognizes and responds to verbal and non-verbal communication from Residents

Qualifications and Skills:
Must have and maintain current Nurse Aide Certification in good standing with MS Department of Health, Division of Licensure and Certification

Excellent Benefits:
Bedford Care Centers offer a comprehensive benefits package to our full time employees. It is our desire to demonstrate to our employees and their families that we value them through the offering of a benefits package that positively contributes to their quality of life. A summary of benefits offered includes:

Paid Time Off (PTO) including:

  • Vacation pay

  • Paid sick leave

Insurance benefits including:

  • Group Health insurance

  • Dental insurance

  • Vision Insurance

Other Benefits:

  • Holiday Incentive Pay

  • Daily Pay – upon your request

  • Direct deposit

  • Bereavement leave

  • Retirement Savings Plan/401K

  • Shift Differentials for some nursing positions

  • Tuition reimbursement for nursing education (CNA to LPN)

  • Scholarship program for continuing nursing education

  • Employee Assistance Program

  • Family Medical Leave


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