ZipRecruiter

Log In

1

Analytical Instruments Technical Support Jobs (NOW HIRING)

Procom Services

Technical Support Analyst

Plano, TX · On-site

Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Qualifications Technical ...

System One

Technical Support Analyst

Merrifield, VA · On-site

Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Responsibilities * Provide technical support for desktop ...

System One

Technical Support Analyst

Merrifield, VA · On-site

Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Responsibilities * Provide technical support for desktop ...

Real Floors, Inc.

Technical Support Analyst

Dallas, TX · On-site

Technical Support Analyst REPORTS TO: Director, Information Technology LOCATION: 11110 Goodnight Lane Suite 100 Dallas, TX 75229 JOB TYPE: Full-Time | Monday - Friday | 8:00am-5:00pm COMPANY OVERVIEW:

System One

Technical Support Analyst

Merrifield, VA · On-site

Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Responsibilities * Provide technical support for desktop ...

Sureify

Technical Support Analyst

OR · On-site +1

Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our ... Proactive, organized, and analytical. You take ownership of follow-ups, close the loop after ...

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with possible extension) * Manage and administer the Google Chrome Management Console for devices and ...

Sureify

Technical Support Analyst

$66K - $88K/yr

This role is for someone who wants to be at the intersection of client support, technical ... Proactive, organized, and analytical. You take ownership of follow-ups, close the loop after ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsInformation Technology JobsAnalytical Instruments Technical Support Jobs

Analytical Instruments Technical Support information

See salary details

$15

$24

$48

How much do analytical instruments technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for analytical instruments technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is an Analytical Instruments Technical Support specialist?

Analytical Instruments Technical Support specialists are professionals who provide technical assistance and troubleshooting for complex scientific equipment used in laboratories, such as spectrometers, chromatographs, and other analytical devices. Their responsibilities include helping customers resolve hardware or software issues, offering guidance on instrument operation, performing remote diagnostics, and sometimes coordinating on-site repairs. They often work for equipment manufacturers or distributors and serve as a key point of contact for end-users, ensuring that instruments run smoothly and efficiently. Strong technical knowledge, communication skills, and problem-solving abilities are essential in this role.

What are the key skills and qualifications needed to thrive as an Analytical Instruments Technical Support specialist?

To excel as an Analytical Instruments Technical Support specialist, you should possess a strong background in chemistry, physics, or engineering, often supported by a relevant degree or technical certification. Familiarity with laboratory instrumentation software, troubleshooting tools, and systems like chromatography data systems (CDS) is commonly required. Outstanding problem-solving abilities, patience, and effective communication skills are crucial for understanding client needs and delivering clear technical guidance. These competencies ensure accurate issue resolution, high customer satisfaction, and reliable instrument performance in laboratory environments.

What are some common challenges faced by Analytical Instruments Technical Support specialists, and how can they be addressed?

Analytical Instruments Technical Support professionals often encounter challenges such as diagnosing complex instrument malfunctions remotely and staying updated with rapidly evolving technologies. Effective troubleshooting requires strong technical knowledge, clear communication with end-users, and the ability to interpret error logs and data outputs. Building strong relationships with engineering and R&D teams also helps in resolving unique or persistent issues. Continuous training and proactive learning are essential to keep pace with new instrument models and software updates.

What are popular job titles related to Analytical Instruments Technical Support jobs?

For Analytical Instruments Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Analytical Instruments Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.

Technical Support Analyst

Plano, TX • On-site

Procom Services
Manufacturing • 1 - 10 employees
Learn more about Procom Servicesexternal

Contractor

Re-posted 14 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:

Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties:

Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst

On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Plano, TX.


Technical Support Analyst Job Details

As a Tier-I Support Engineer, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.


Technical Support Analyst Assignment Length

6+ months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Qualifications

Technical Support Analyst Mandatory Skills

The candidate must have excellent knowledge and/or hands on experience on networking, as well as outstanding communication skills:

Communication Skills:

  • Understanding and applying Active Listening 
  • Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions
  • Ability to teach complex topics

Networking / Troubleshooting Skills:

  • At Least 3 Years of experience
  • Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services. 
  • Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues
  • Expertise to troubleshoot or describe common networking and application protocols
  • Ability to dissect application issues at the application layer
  • Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality

Preferred Requirements: 

  • McAfee/Intel Security product knowledge is a plus
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply