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Ams360 Remote Jobs in Ohio (NOW HIRING)

Columbus, Ohio | Hybrid (willing to consider fully remote for the right candidate) Job Overview ... Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360. * Strong ...

Ams360 Remote information

What are common challenges faced by remote AMS360 users and how can they be addressed?

Remote AMS360 users often encounter challenges such as coordinating with team members across different locations, ensuring secure access to sensitive client data, and maintaining effective communication with both clients and colleagues. To address these, agencies typically implement secure VPNs, set clear guidelines for remote workflows, and use collaboration tools like video conferencing or instant messaging. Regular team check-ins and thorough training on AMS360 features also help remote staff stay aligned and productive.

What is the difference between Ams360 Remote vs Ams360 Customer Support Specialist?

AspectAms360 RemoteAms360 Customer Support Specialist
Required CredentialsInsurance licensing, technical knowledge of Ams360Customer service experience, insurance industry knowledge
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Industry UsageInsurance agencies, brokers using Ams360Insurance companies, agencies providing support
Common Search/ComparisonYesYes

The main difference between Ams360 Remote and Ams360 Customer Support Specialist lies in their focus. Ams360 Remote refers to a remote position involving the use of Ams360 software, often requiring technical and insurance licensing knowledge. A Customer Support Specialist, on the other hand, primarily handles client inquiries and support, which may or may not involve technical skills. Both roles are common in the insurance industry and often overlap in work environment and industry usage, but their core responsibilities differ.

What skills and qualifications are needed to thrive as an AMS360 remote specialist?

To thrive as an AMS360 Remote Specialist, you need a solid understanding of insurance agency operations, familiarity with the AMS360 management system, and experience in data entry or customer service roles, often supported by prior work in insurance or related certifications. Proficiency with AMS360 software, Microsoft Office Suite, and remote communication tools is typically required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for excelling in a remote environment. These competencies ensure accurate policy management, efficient client service, and seamless remote collaboration, which are vital for supporting agency operations from a distance.

What is an AMS360 remote job?

AMS360 remote jobs are positions that involve working with Vertafore’s AMS360 agency management system from a remote location, rather than in a traditional office setting. These roles often include tasks like managing insurance policies, handling customer data, assisting with client service, and supporting agency operations using the AMS360 software. Remote AMS360 professionals may work as account managers, customer service representatives, or technical support staff for insurance agencies. The flexibility of remote work allows employees to perform their duties from home or other locations, as long as they have internet access and the necessary software tools.
What cities in Ohio are hiring for Ams360 Remote jobs? Cities in Ohio with the most Ams360 Remote job openings:

Commercial Lines Account Manager | Remote Days

APR

Cincinnati, OH • On-site, Remote

$70K - $80K/yr

Full-time

Re-posted 6 days ago


Job description

Job Title: Commercial Lines Account Manager | Client Service Manager | CSR
Salary: $70k- $80k base salary
Location: Cincinnati, OH | Remote Days

Job Overview:

The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse portfolio of commercial insurance accounts. This individual is the primary contact for our clients and is responsible for nurturing these relationships by understanding their needs, providing excellent service, and ensuring their coverage aligns with their business requirements.

Key Responsibilities:

  • Oversee and manage a book of commercial lines accounts, ensuring high levels of customer satisfaction.
  • Respond to client inquiries regarding policy and coverage promptly and professionally.
  • Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or additional lines of coverage.
  • Work closely with producers to market new business and negotiate renewals, ensuring optimal coverage/cost ratios.
  • Establish and maintain strong relationships with carrier representatives and underwriters.
  • Understand and utilize agency management software and carrier online rating portals efficiently.
  • Maintain accurate and detailed client and policy information within the agency management system.
  • Stay informed about changes in the insurance industry and engage in continuous professional development to enhance technical knowledge and capabilities.

Qualifications:

  • A minimum of 5-7 years of experience in commercial lines account management or related role in the insurance industry.
  • Property and Casualty license required.
  • Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong knowledge of various types of commercial insurance policies.
  • Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
  • Ability to manage multiple tasks, set priorities, and meet deadlines.
  • Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations.

All inquiries will be kept 100% Confidential