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Amex Virtual Jobs in Texas (NOW HIRING)

Saransh Inc

ACI Postilion Architect - Remote

Plano, TX · On-site

$66 - $85.25/hr

Experience into card payments solutions including VISA, MasterCard, Discover, AMEX, etc ... Experience with Windows OS, virtual machines along with a good grasp of postilion real-time and ...

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Amex Virtual information

What is an Amex Virtual?

An Amex Virtual job refers to a remote or work-from-home position offered by American Express (Amex), typically in customer service, sales, or travel consulting. Employees in these roles use virtual tools to interact with customers, resolve issues, and provide services or support without needing to be physically present in an office. Amex Virtual jobs offer flexibility, training, and benefits similar to in-office roles, making them attractive for those seeking a remote work environment.

What skills and qualifications are needed to thrive as an American Express Virtual Customer Care Professional?

To succeed as an Amex Virtual Customer Care Professional, you generally need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, secure remote work tools, and internal knowledge bases is typically expected. Outstanding empathy, patience, and time management enable professionals to deliver exceptional service and build rapport with customers remotely. These skills are vital for resolving customer issues efficiently and upholding the high service standards associated with the American Express brand.

What are common challenges faced by Amex Virtual Customer Care Professionals, and how can I prepare for them?

Amex Virtual Customer Care Professionals often encounter challenges such as managing high call volumes, quickly adapting to new digital tools, and providing personalized support remotely. To prepare, it's helpful to develop strong time management skills, become comfortable with multi-tasking across digital platforms, and practice clear, empathetic communication. Building resilience and staying updated on company products can also help you deliver excellent service and thrive in a fast-paced virtual environment.

What is the difference between Amex Virtual vs Amex Customer Service Representative?

AspectAmex VirtualAmex Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience often required
Work EnvironmentRemote/virtual setting, working from homeCall centers or office-based, in-person or remote options
Employer & Industry UsageAmerican Express, financial servicesAmerican Express, financial services
Common Search & ComparisonRemote customer support roles at AmexIn-office or remote customer service roles at Amex

Amex Virtual roles primarily involve remote customer support, focusing on online communication and digital tools, while Amex Customer Service Representative positions may be in-office or remote, involving direct phone or in-person customer interactions. Both roles require similar credentials and serve the same industry, but differ mainly in work environment and mode of communication.

What are the most commonly searched types of Amex jobs in Texas?

The most popular types of Amex jobs in Texas are:

What are popular job titles related to Amex Virtual jobs in Texas?

For Amex Virtual jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Amex Virtual jobs in Texas look for?

The top searched job categories for Amex Virtual jobs in Texas are:

What cities in Texas are hiring for Amex Virtual jobs?

Cities in Texas with the most Amex Virtual job openings:

Amex Virtual jobs near you
Infographic showing various Amex Virtual job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

ACI Postilion Architect - Remote

Saransh Inc

Plano, TX • On-site

$66 - $85.25/hr

Contractor

Re-posted 7 days ago

Job description

Job Title: ACI Postilion Architect

Work Location: Remote

Duration: Long Term

Job Description

  • In-depth knowledge and hands-on experience with Postilion systems including application support across various platforms.
  • Experience into card payments solutions including VISA, MasterCard, Discover, AMEX, etc.,
  • Proficiency with EFT protocols, ISO 8583 standards, EMV process, PCI, cryptographic hardware modules and tokenization.
  • Understanding of security protocols, encryption/decryption technologies, HSM, certificates.
  • Experience working with Payment acquiring and issuing for ATM/POS/EFT/e-commerce.
  • Proficiency in JAVA SE, Microsoft SQL Server and Python.
  • Write complex SQL queries, stored procedures to support application development.
  • Experience with Windows OS, virtual machines along with a good grasp of postilion real-time and office SDK.
  • Experience with Linux based microservices and Kubernetes.
  • Should be able to create design documents, Class Diagrams, Sequence Diagrams and Flow Diagrams