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Americo Jobs (NOW HIRING)

Americo CORP

Agent Services Representative

Saint Joseph, MO · On-site

$14.50 - $19/hr

Joseph, Missouri Position Summary Americo's Agent Services (AGS) team serves as the primary point of contact for the agents and distribution partners who sell our life insurance and annuity products ...

Americo Life, Inc.

Sales Executive

Kansas City, MO · On-site

Americo is hiring a full time Sales Executive (Account Executive I) to join our expanding team! The hours for this position are 8:00-5:00, onsite at our downtown Kansas City, MO office location, with ...

Americo Life, Inc.

Sales Executive

Kansas City, MO · On-site

Americo is hiring a full time Sales Executive (Account Executive I) to join our expanding team! The hours for this position are 8:00-5:00, onsite at our downtown Kansas City, MO office location, with ...

Americo

Customer Experience Center Associate

Saint Joseph, MO · On-site

$12.25 - $16.75/hr

Joseph, Missouri Position Summary Americo's Customer Experience Center (CXC) serves as the primary point of contact for life insurance and annuity customers, and the CXC Associate plays a vital role ...

Americo Life, Inc.

Test Automation Engineer I

Kansas City, MO · On-site

$45 - $59.25/hr

Americo is hiring a full-time Test Automation Engineer I to join our expanding team! The hours for this position are 8:00 AM - 5:00 PM on site at our Downtown Kansas City, MO location. Overview The ...

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$31.5K

$133.1K

$314.5K

How much do americo jobs pay per year?

As of Aug 9, 2026, the average yearly pay for americo in the United States is $133,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $202,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by employees working at Americo in the insurance industry?

Employees at Americo, like many in the insurance sector, often face the challenge of adapting to evolving regulations and ensuring compliance with industry standards. Balancing customer satisfaction with risk assessment can also require strong communication and problem-solving skills. Additionally, team members may encounter periods of high workload during enrollment seasons or product launches, making time management crucial. However, Americo supports professional growth through training and a collaborative work environment, helping employees navigate these challenges successfully.

What does an Americo agent do?

An Americo agent is a licensed insurance professional who represents Americo, a leading life insurance and annuities provider. Their main role is to help clients understand and purchase various insurance products, including life insurance policies and retirement solutions. Americo agents assess clients' financial needs, explain policy options, and assist with the application process. They also provide ongoing support and policy management to ensure clients' coverage remains appropriate over time.

What are the key skills and qualifications needed to thrive as an insurance sales agent at Americo, and why are they important?

To thrive as an Insurance Sales Agent at Americo, you need a solid understanding of insurance products, sales techniques, and typically a state insurance license. Familiarity with customer relationship management (CRM) software and digital communication tools is often required. Strong interpersonal skills, active listening, and persistence help agents build trust and effectively address client needs. These abilities are crucial for meeting sales targets, ensuring client satisfaction, and driving business growth in a competitive industry.

What is an Americo?

An Americo job typically refers to a position at Americo, a life insurance and annuities company. Roles at Americo can vary widely, including positions in sales, customer service, underwriting, and corporate operations. Employees may work in office settings or remotely, depending on the role. Americo jobs often involve assisting clients with insurance policies, claims, and financial planning.

More about Americo jobs
What cities are hiring for Americo jobs? Cities with the most Americo job openings:
What are the most commonly searched types of Americo jobs? The most popular types of Americo jobs are:
What states have the most Americo jobs? States with the most job openings for Americo jobs include:
What job categories do people searching Americo jobs look for? The top searched job categories for Americo jobs are:
Americo jobs near you
Infographic showing various Americo job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $133,062 per year, or $64 per hour.

Agent Services Representative

Americo CORP

Saint Joseph, MO • On-site

$14.50 - $19/hr

Other

Re-posted 8 days ago

Job description

Agent Services Representative
Agent Services | St. Joseph, Missouri
Position Summary
Americo's Agent Services (AGS) team serves as the primary point of contact for the agents and distribution partners who sell our life insurance and annuity products, and the Agent Services Representative plays a vital role in delivering the support experience that keeps our distribution channel strong. In this role, you will handle inbound phone calls and emails from agents and Independent Marketing Organizations (IMOs), resolve inquiries, facilitate business processes, and provide clear and knowledgeable communication to every distribution partner you serve.
This position is ideal for someone who enjoys building relationships, communicates with confidence and professionalism, and thrives in a fast-paced, team-oriented environment. As an Agent Services Representative, you will develop deep knowledge of Americo's life insurance and annuity products, licensing and contracting processes, and distribution support workflows - and build a meaningful career with a company committed to supporting its agents for life.
Key Responsibilities
Agent & Distribution Partner Support
  • Provide professional, knowledgeable, and responsive service to Americo agents and Independent Marketing Organizations (IMOs) through inbound phone, email, and written contacts.
  • Serve as a single point of contact for agents who have questions or need assistance related to product knowledge, licensing and contracting, new business, commissions, agent debt, or underwriting.
  • Research agent account information and clearly explain processes, requirements, available options, and next steps.
  • Provide sales support including product and system information, running illustrations, placing orders, and assisting with application completion.
  • Make proactive outreach calls to new and existing agents to strengthen relationships and encourage active selling of Americo products.
  • Prepare written correspondence, documentation, and follow-up communications as required.
Cross-Departmental Facilitation
  • Facilitate tasks and communication across internal departments - including Licensing, New Business, Commissions, and Underwriting - to ensure agent needs and service level commitments are met.
  • Collaborate with internal partners to resolve complex agent inquiries and ensure issues are fully resolved in a timely manner.
  • Serve as an advocate for the agent within Americo, tracking open items and following through until resolution.
  • Accurately document interactions, requests, and outcomes within contact center systems and workflow processing tools.
Service Quality & Operational Performance
  • Maintain high standards of quality, accuracy, and professionalism across every agent and distribution partner interaction.
  • Handle a consistent volume of inbound phone calls and emails while meeting or exceeding established service level, quality, and productivity goals.
  • Adhere to all company policies, compliance guidelines, and regulatory requirements governing agent services interactions.
  • Demonstrate schedule adherence and reliability to support team staffing and service continuity.
Learning & Professional Development
  • Actively participate in initial onboarding, product training, and ongoing professional development programs.
  • Continuously build knowledge of Americo's life insurance and annuity products, distribution processes, licensing and contracting requirements, and industry regulations.
  • Embrace coaching, feedback, and performance conversations as opportunities for growth and improvement.
  • Stay current with process changes, product updates, system changes, and service standards as they evolve.
  • Contribute to a culture of continuous learning, team collaboration, and service excellence.
Team Collaboration & Culture
  • Support a positive, professional, and team-oriented workplace environment.
  • Collaborate effectively with fellow representatives, team leaders, supervisors, and cross-functional partners.
  • Contribute to team initiatives, knowledge sharing, and efforts to improve the overall agent service experience.
  • Represent Americo's values and service standards in every interaction with agents, distribution partners, and internal colleagues.
Qualifications
Required Qualifications
  • High school diploma or equivalent required.
  • Strong verbal and written communication skills with a professional, polished service presence.
  • Relationship-oriented mindset with a genuine desire to help agents and distribution partners succeed.
  • Ability to learn, retain, and apply detailed product, process, and regulatory information.
  • Strong problem-solving, critical-thinking, and active listening skills.
  • Ability to multitask, navigate multiple computer systems simultaneously, and manage time effectively.
  • Attention to detail and commitment to accuracy in documentation, transaction processing, and follow-through.
  • Ability to remain calm, professional, and solution-focused across a high volume of agent interactions.
  • Comfortable working in a structured, in-office, team-oriented contact center environment.
Preferred Qualifications
  • Associate's degree or equivalent work experience.
  • 1+ years of customer service, contact center, inside sales, or distribution support experience.
  • Experience in insurance, financial services, or a regulated industry environment is a strong plus.
  • Familiarity with insurance licensing, contracting, or commission processes is highly desirable.
  • Experience navigating multiple computer applications or CRM systems simultaneously.
  • Proficiency with Microsoft Office and general business software applications.

Compensation Range: $41,026-$50,254 + 5% target performance bonus

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