Field Service Supervisorย
Overviewย
North American Substation Services (NASS) is a national leader in transformer services and highvoltage substation installation, maintenance, testing, and repair. With more than 20 years of experience, we deliver comprehensive, onestop solutions for utilities, industrial operations, and critical infrastructure across the United States. Our teams support the full lifecycle of substation and transformer assets, including installation, maintenance, major repairs, and diagnostic testing.ย
Core services include transformer assembly, oil processing,ย regasketย and lifeextension work, substation apparatus testing, and highvoltage equipment maintenance to ensure safe, reliable system performance. We work on a wide range of substation equipmentโpower transformers, breakers, switches, arresters, and control cabinetsโand perform essential diagnostics such as TTR, winding resistance, insulation resistance, powerfactor testing, and oil analysis through our dedicated inhouse laboratory. With a nationwide fleet of mobile oilprocessing units, we provide rapid onsite support backed by strong technicalย expertise, a commitment to safety, and disciplined field execution to keep critical power systemsย operatingย reliably and efficiently.ย
Benefitsย
- Medical, dental, and vision coverageย
- 401(k) savings plan with company matchย
- Health Savings Account (HSA) and/or Flexible Spending Account (FSA)ย
- Life and AD&D insuranceย
- Short-term and long-term disability coverageย
- Employee Assistance Program (EAP)ย
Perksย
- Competitive payย
- Talent development through instructor-led and online learningย
- Career path planningย
- Incentives for professional certificationsย
- Per diem for travelย
- Referral bonusesย
- Tuition reimbursement ย
Pay:ย
The hourly rate for this position is between $55 โ $65 per hour.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Position Overviewย
The Field Service Supervisor provides senior technical leadership for complex transformer and high voltage apparatus projects, overseeing inspection, repair, maintenance, and testing of transmission andย distributionย substation equipment. The role directs multi-crew field execution, resolves technical issues, and ensures compliance with safety, quality, and operational standards.ย
- Lead and oversee field crews performing advanced installation, inspection, maintenance, testing, and repair of transformers and high voltage substation equipment.ย
- Promote a strong safety culture, adhering to company safety policies, PPE requirements, and conducting regular JBOs.ย
- Plan and coordinate complex field activities, including resource planning, customer communication, and job-site readiness.ย
- Provideย expert technical guidance for advanced troubleshooting, diagnostics, and problem solving on transformer and apparatus work.ย
- Perform or oversee all transformer testingย requiredย within project scope, ensuring accuracy and proper documentation.ย
- Mentor techniciansย to strengthenย technical capability and field leadership across multi-crew operations.ย
- Maintainย accurateย records of service activities, equipment repairs, testing results, and customer interactions.ย
- Collaborate with internal teams for equipment needs, materials,ย logistics, and scheduling future crew assignments.ย
- Communicateย scopeย changes and field deviations to support cost recovery and project documentation.ย
Required:ย
- High school diploma or equivalentย
- 5+ years of experience in transformer services, high voltage testing, substation work, or related technical field operationsย
- Demonstrated ability to lead multi-crew field teams and support complex projectsย
- Strong written and verbal communication skills; ability to coordinate with customers and internal teamsย
- Proficiencyย with MS Office and digital reporting systemsย
- Valid driverโs license and insurable driving recordย
- Ability to lift/carry up to 50 lbs. and work safely in outdoor, high voltage environmentsย
- Willingness to travelย frequently, including overnight staysย
- Ability to work flexible schedules including overtime, weekends, holidays, and nightsย
- Successful completion of background checks and post-offer, job-related medical evaluation/drug testingย whereย permittedย
Preferred:ย
- Advanced experience with transformer testing and diagnostics (e.g., Doble, DLRO, insulation resistance, winding resistance, CT ratio/saturation, power factor)ย
- Knowledge of substation apparatus including HV/MV circuit breakers, transformers, switchgear, CTs, PTs, CCVTsย
- Experience planning testing scopes, interpreting results, and supporting field engineering decisionsย
- Familiarity with crane/rigging, oil-processing support, and advanced transformer service proceduresย
Work Environment & Physical Requirements:ย
- Field-based work in outdoor substations and industrial sitesย
- Regular domestic travel with occasional international travelย
- PPE required; reasonable accommodations may be madeย
EEO Statementย
NASS, an Asplundh Power Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic. NASS does not engage with individual recruiters orย third partyย staffing agencies. Unsolicited rรฉsumรฉs will not be accepted.ย