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Ambulance Manager Jobs in Indiana (NOW HIRING)

Priority OnDemand

Dispatcher

Indianapolis, IN · On-site

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching ... Be able to manage time in a multi-tasking environment. Be able to prioritize based on changing need.

PRIORITY ONDEMAND

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching ... Be able to manage time in a multi-tasking environment. Be able to prioritize based on changing need.

Indiana University Health

LifeLine Paramedic

Muncie, IN · On-site

Must possess the required knowledge and skills to appropriately care for and manage neonatal, infant, pediatric, adult, and elderly patients. May be required to drive ambulance to and from referral ...

Indiana University Health

LifeLine Paramedic

Muncie, IN · On-site

Must possess the required knowledge and skills to appropriately care for and manage neonatal, infant, pediatric, adult, and elderly patients. May be required to drive ambulance to and from referral ...

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Ambulance Manager information

See Indiana salary details

$16

$45

$78

How much do ambulance manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ambulance manager in Indiana is $45.36, according to ZipRecruiter salary data. Most workers in this role earn between $30.87 and $57.64 per hour, depending on experience, location, and employer.

What does an ambulance manager do?

An Ambulance Manager oversees the daily operations of ambulance services, ensuring that emergency medical teams respond efficiently and effectively to incidents. Their responsibilities include managing staff schedules, maintaining equipment, ensuring regulatory compliance, and coordinating with hospitals and emergency services. They also handle budgeting, training, and performance evaluations to maintain high standards of patient care and safety.

What are the key skills and qualifications needed to thrive as an ambulance manager?

To thrive as an Ambulance Manager, you need comprehensive knowledge of emergency medical services, leadership experience, and typically qualifications such as a paramedic certification or a degree in healthcare management. Familiarity with dispatch systems, fleet management software, and compliance with health and safety regulations is essential. Strong decision-making, communication, and organizational skills help in leading teams and ensuring efficient operations. These skills and qualities are crucial for ensuring effective emergency response, operational efficiency, and the safety of both patients and staff.

How does an ambulance manager typically collaborate with paramedics and dispatch teams to ensure effective emergency response?

An Ambulance Manager plays a crucial role in coordinating between paramedics, dispatch teams, and other emergency services. They oversee daily operations, facilitate clear communication, and address logistical challenges such as resource allocation and shift coverage. Regular meetings and briefings help align team efforts and ensure protocols are followed. By fostering a collaborative environment, Ambulance Managers help maintain high standards of patient care and improve response times during emergencies.

What is the difference between Ambulance Manager vs Ambulance Dispatcher?

AspectAmbulance ManagerAmbulance Dispatcher
CertificationsEmergency Medical Services (EMS) management certifications, CPR, first aidEmergency dispatch certifications, CPR, first aid
Work EnvironmentOffice-based, hospital or EMS agency managementDispatch centers, emergency call centers
Employer & IndustryEMS agencies, hospitals, healthcare organizationsEmergency call centers, ambulance services
Primary ResponsibilitiesOverseeing ambulance operations, staff management, complianceReceiving emergency calls, dispatching ambulances, coordinating response

While both roles are vital in emergency medical services, an Ambulance Manager focuses on overseeing operations and staff management, whereas an Ambulance Dispatcher handles emergency calls and dispatching ambulances. Understanding these differences helps clarify career paths and job expectations within the EMS industry.

What are the most commonly searched types of Ambulance jobs in Indiana?

The most popular types of Ambulance jobs in Indiana are:

Ambulance Manager jobs near you
Infographic showing various Ambulance Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $94,350 per year, or $45.4 per hour.

Call Center Representative (Bilingual)

Priority OnDemand

Indianapolis, IN • On-site

Full-time

Re-posted 2 days ago

Job description

Shifts: 11:00-7:00 pm (In Office Position Only)
Priority Ambulance is a premier national medical transportation provider, operating in 13 states. Recognized for five consecutive years on Inc. Magazine's list of the 5000 Fastest-Growing Private Companies in America, Priority Ambulance delivers exceptional patient care and customer service to approximately 600,000 patients annually. Our fleet of more than 850 state-of-the-art ambulances and support vehicles is staffed by 4,000 highly trained paramedics and EMTs across the country. As a division of Priority OnDemand, a leading national EMS and medical transportation company, we leverage expert healthcare services and technology solutions to address challenges and enhance efficiency throughout the continuum of care.
Definition:
Call Center Representative for our Revenue Cycle team at a call center specializing in Healthcare Accounts Receivable (AR) follow-up. The representative will be a vital member of our revenue cycle team and will be responsible for assisting customers navigate and manage outstanding accounts receivables to enhance timely reimbursement for our EMS operations.
Specific Duties:
  • Handle a portfolio of self-pay AR accounts.
  • Initiate outbound calls to customers to request payment and or insurance information.
  • Investigate claim discrepancies and resolve billing issues.
  • Receive inbound calls from customers.
  • Assist customers in understanding their medical bills and insurance coverage.
  • Address patient inquiries, provide payment options, and set up payment plans if necessary.
  • Verify insurance eligibility and coverage.
  • Track and document all communications and actions taken for each account.
  • Ensure compliance with HIPAA regulations and healthcare industry standards.
  • Maintain detailed and accurate records of all interactions and transactions.
  • Collaborate with colleagues, including AR specialists and billing professionals, to resolve complex issues.
  • Perform any other related duties as assigned.

Capabilities:
  • Bi-lingual skills & abilities are a plus *
  • Detail-oriented and organized.
  • Empathetic and patient focused.
  • Ability to multitask and manage time effectively.
  • Adaptable and a quick learner.
  • Strong work ethic and commitment to meeting targets.

Minimum Requirements:
  • High school diploma or equivalent.
  • Prior experience in a healthcare AR follow-up role or call center environment.
  • Proficiency in using call center software, medical billing software, and Microsoft Office Suite.
  • Strong communication and negotiation skills.
  • Knowledge of medical terminology and insurance billing.
  • Exceptional problem-solving and customer service skills.
  • Ability to work in a fast-paced and goal-oriented environment.

Apply