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Ambulance Billing Manager Jobs in Rochester, NY (NOW HIRING)

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Ambulance Billing Manager information

See Rochester, NY salary details

$37.5K

$74.5K

$121.4K

How much do ambulance billing manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for ambulance billing manager in Rochester, NY is $74,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $83,900.00 per year, depending on experience, location, and employer.

What is an ambulance billing manager?

Ambulance Billing Managers are professionals responsible for overseeing the billing and reimbursement processes for ambulance services. They ensure accurate and compliant billing to insurance companies, Medicare, Medicaid, and patients for emergency and non-emergency medical transportation. Their duties typically include managing billing staff, resolving claim denials, maintaining up-to-date knowledge of healthcare regulations, and optimizing revenue cycles. They play a crucial role in ensuring the financial health of ambulance service providers and maintaining compliance with regulatory requirements.

What are the key skills and qualifications needed to thrive as an ambulance billing manager?

To thrive as an Ambulance Billing Manager, you need in-depth knowledge of medical billing, coding, healthcare regulations, and often a degree in healthcare administration or related field. Familiarity with ambulance billing software, electronic health records (EHR) systems, and certifications like Certified Ambulance Coder (CAC) are typically required. Strong leadership, attention to detail, and effective communication are vital soft skills for managing teams and ensuring accurate claims processing. These competencies are crucial to maximize revenue, maintain compliance, and promote efficient operations in emergency medical services organizations.

What are some common challenges faced by an ambulance billing manager, and how can they be addressed?

Ambulance Billing Managers often encounter challenges such as navigating complex insurance regulations, ensuring accurate coding for medical services, and managing denied or delayed claims. Staying up-to-date with changing healthcare laws and payer requirements is essential for minimizing errors and ensuring timely reimbursements. Building strong communication channels with EMS staff and insurance providers, as well as investing in ongoing staff training, can help address these challenges and improve overall billing efficiency.

What is the difference between Ambulance Billing Manager vs Ambulance Billing Specialist?

AspectAmbulance Billing ManagerAmbulance Billing Specialist
CredentialsBilling certification, experience in managementBilling certification, entry to mid-level experience
Work EnvironmentOversees billing teams, manages processesPerforms billing tasks, handles claims
Employer & IndustryHospitals, EMS providers, billing companiesEMS agencies, billing firms, healthcare providers

The Ambulance Billing Manager oversees billing operations and manages staff, requiring leadership skills and experience. The Ambulance Billing Specialist focuses on executing billing tasks and claims processing. Both roles are essential in the ambulance billing industry but differ mainly in responsibility level and scope.

What are popular job titles related to Ambulance Billing Manager jobs in Rochester, NY?

For Ambulance Billing Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Ambulance Billing Manager jobs in Rochester, NY look for?

The top searched job categories for Ambulance Billing Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Ambulance Billing Manager jobs?

Cities near Rochester, NY with the most Ambulance Billing Manager job openings:

Ambulance Billing Manager jobs near you
Infographic showing various Ambulance Billing Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $74,498 per year, or $35.8 per hour.

Campus Safety Communications Officer

Nazareth University

Rochester, NY • On-site

$17/hr

Part-time

Posted 14 days ago

Key responsibilities

  • Coordinate and monitor the Campus Safety response to calls for service and emergency situations.

  • Communicate relevant information to Campus Safety and emergency personnel in a timely manner.

  • Perform intake for calls of service, document details in the Computer Aided Dispatch system, and support various security and access functions.

Job description

Position Details
Position Information
Position Title
Campus Safety Communications Officer
Position Type
Staff
Requisition Number
ST197
Department
Campus Safety
Title of Supervisor
Shift Supervisor
Full-time/ Part-time
Part-time
Work Hours per Week
16
Weeks Per Year
52
Months Per Year:
12
Work Days
Saturday and Sunday
Work Hours
3:00 pm - 11:00 pm
End Date (required for Temporary, Per Diem, Independent Contractor/Agency):
Salary Range
$17.00 per hour
Hours and Months
16 hours per week 12 months per year
Exemption Status
Non-Exempt
Staff Job Description
Job Description Summary
The Communications Officer is an essential employee responsible for coordinating and monitoring the Campus Safety response to address calls for service and emergency situations. The Communications Officer is the primary person interacting with customers on the telephone and in-person and for documenting relevant details into the Computer Aided Dispatch system. The Communications Officer is responsible for performing support functions for the Campus Safety Department including, but not limited to, monitoring of a variety of security and fire alarm systems, issuing new and replacement NazCards, issuing controlled keys/ID cards, and processing and issuing parking permits for the entire university. The Communications Officer is responsible for managing student employees tasked with assisting communication functions. Provides general support to the entire Campus Safety Department. This position is responsible for adhering to documented Standard Operating Procedures for all functions within the position's remit. This position is a Campus Security Authority as defined by the Clery Act.
Essential Functions
  • Coordinate and monitor Campus Safety response to address calls for service and emergency situations (Situations include telephone calls, in-person traffic, and monitored security systems)
  • Communicate relevant information to appropriate Campus Safety (and/or emergency) personnel in a concise and timely manner.
  • Perform intake for calls of service (telephone and in-person).
  • Collect and document relevant information details and Campus Safety response in the Computer Added Dispatch (CAD) system.
  • Provides continuous administrative support to the Campus Safety department. Assists in filing appropriate reports and forms for various walk-ups and follow-up requests.
  • Monitors all alarm systems to include fire, security, CCTV, and the personal Safe@Naz alarm system. This includes coordinating and dispatching mutual aid emergency response with various outside agencies (police, fire, ambulance, etc.).
  • Processes and issue parking permits for the entire campus (faculty, staff, students, and visitors).
  • Answer and provide direction for all questions and/or concerns.
  • Assist in troubleshoot issues with technical systems and permit billing.
  • Monitors and operates the campus-wide Card Access system to ensure accurate data and security of the system.
  • Creates and distributes NazCards for new members of the Nazareth Community and replace lost/damaged cards.
  • Coordinates the updating of all campus events on a daily basis to ensure that all staff has accurate and timely information regarding special events, requests, and activities.
  • Responsible for maintaining and issuing Campus fleet vehicle keys, specific room keys, and contractors keys/swipe cards.
  • Maintain documentation of issuing and returning keys/cards.
  • Provide general support to the operations of the Campus Safety Department and other duties as assigned.

Required Education, Experience, Technology Applications and Skills
To attract a wide-ranging and diverse pool of applicants, Campus Safety prioritizes candidates' demonstrated skills, transferable experience, and capacity for continued skill development.
  • Ability to communicate clearly and professionally by telephone, radio, in person, and in writing.
  • Ability to remain calm, exercise sound judgment, and follow established procedures during routine and emergency situations.
  • Ability to gather, prioritize, and accurately document information while managing multiple requests or responsibilities.
  • Ability to handle sensitive and confidential information appropriately.
  • Ability to provide professional, responsive, and service-oriented support to students, faculty, staff, visitors, and outside agencies.
  • Ability to establish and maintain effective working relationships.
  • Ability to learn and use computer-based dispatch, communication, access-control, and related departmental systems.
  • Ability to work independently and exercise appropriate judgment within established Campus Safety procedures.

Preferred Education, Experience, Technology Applications and Skills
  • Experience in dispatching, emergency communications, public safety, security, or a related environment.
  • Experience using computer-aided dispatch, access-control, alarm-monitoring, or similar technology systems.
  • Experience providing customer service in a fast-paced or high-volume environment.
  • Experience handling confidential or sensitive information.
  • Experience working in a college, university, or other community-based setting.

Supervisory Responsibilities
  • No formal supervisory responsibilities.
  • May provide day-to-day work direction and task coordination to student employees supporting Campus Safety communications functions.

Physical Requirements
  • Prolonged periods of sitting and computer use.
  • Frequent movement into and out of a seated workstation while performing dispatch and customer-service responsibilities.
  • Ability to operate telephone, radio, computer, and other communications equipment for extended periods.
  • Essential functions may be performed with or without reasonable accommodation.

Equipment to be used
  • Multi-line telephone system
  • Two-way radio communication equipment
  • Computer-Aided Dispatch (CAD) software
  • Alarm-monitoring and security systems
  • CCTV monitoring systems
  • Card-access and identification systems
  • Parking permit and related administrative systems
  • Standard office computer and equipment

Posting Detail Information
Posting Date
Closing Date
EEO Statement
Join Nazareth University, a leading institution in Rochester, NY, with a vibrant community of approximately 1,900 undergraduate and 500 graduate students. We seek dedicated staff members who are committed to supporting student success, community engagement, and championing equity and inclusion. Located just minutes from downtown Rochester, our campus provides a dynamic environment for professional growth, innovation, and collaboration.
At Nazareth, we are committed to equity and inclusion, ensuring equal access to employment opportunities without discrimination. We advocate for an inclusive workplace and welcome applicants from diverse backgrounds, experiences, and perspectives. Our Anti-Discrimination Policy upholds fair treatment based solely on qualifications and merit.
Join us in celebrating diversity, where every individual, regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other protected status, is valued and respected.
Special Instructions to Applicants
Quick Link
https://jobs.naz.edu/postings/4479

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