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Amazon Workers Compensation Manager Jobs in Michigan

In this role, you will manage a full caseload of workers' compensation claims-focusing on high-quality claim handling, strong customer service, and effective cost control . This is a hands-on, onsite ...

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Amazon Workers Compensation Manager information

What are some common challenges faced by an Amazon Workers Compensation Manager, and how can they be addressed?

Amazon Workers Compensation Managers often navigate the complexities of high-volume claims, rapidly evolving workplace safety protocols, and coordination with internal teams and external vendors. Balancing prompt, fair claims resolution with compliance to legal and company standards can be challenging. Success in this role typically involves strong communication skills, adaptability, and the ability to collaborate closely with HR, legal, and safety teams. Proactively staying updated on regulatory changes and leveraging data analytics to identify trends are also key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as an Amazon Workers Compensation Manager?

To thrive as an Amazon Workers Compensation Manager, you need a strong understanding of workers’ compensation laws, claims management, and risk assessment, typically supported by a bachelor’s degree in a related field and relevant experience. Familiarity with claims management software, OSHA reporting systems, and regulatory compliance tools is often required. Exceptional communication, analytical thinking, and problem-solving skills help manage complex cases and coordinate with internal and external stakeholders. These skills are crucial for minimizing company liability, ensuring regulatory compliance, and supporting employee well-being.

What does an Amazon Workers Compensation Manager do?

An Amazon Workers Compensation Manager oversees the company's workers' compensation program, ensuring compliance with relevant laws and regulations. They manage claims filed by employees who are injured or become ill due to work-related activities, working closely with insurance carriers, healthcare providers, and internal teams. Their responsibilities also include investigating incidents, coordinating return-to-work programs, and implementing strategies to minimize workplace injuries and costs. The manager plays a key role in supporting employees through the claims process and ensuring fair and timely resolution.

What is the difference between Amazon Workers Compensation Manager vs Amazon Safety Specialist?

AspectAmazon Workers Compensation ManagerAmazon Safety Specialist
CredentialsRelevant certifications in workers' compensation and risk managementCertifications in safety, OSHA, or environmental health
Work EnvironmentFocus on claims, injury management, and legal complianceFocus on safety protocols, training, and hazard prevention
Employer & Industry UsageUsed in HR and legal departments for injury claimsUsed in safety and operations teams for accident prevention
Search & Comparison IntentPeople comparing injury management roles within AmazonPeople exploring safety roles related to injury prevention

The Amazon Workers Compensation Manager primarily handles injury claims, legal compliance, and employee injury management, whereas the Amazon Safety Specialist focuses on safety protocols, hazard prevention, and safety training. Both roles are essential in maintaining a safe work environment but differ in their core responsibilities and focus areas.

What are popular job titles related to Amazon Workers Compensation Manager jobs in Michigan?

For Amazon Workers Compensation Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Amazon Workers Compensation Manager jobs in Michigan look for?

The top searched job categories for Amazon Workers Compensation Manager jobs in Michigan are:

What cities in Michigan are hiring for Amazon Workers Compensation Manager jobs?

Cities in Michigan with the most Amazon Workers Compensation Manager job openings:

Medical Case Manager - Workers' Compensation

ForzaCare

Kalamazoo, MI

Full-time

Re-posted 13 days ago


Job description

ABOUT US:

Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve.

ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here.

JOB SUMMARY:

As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management.

This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role.

KEY RESPONSIBILITIES:

  • Coordinate care between medical providers, employers, insurance carriers, and injured workers.
  • Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
  • Develop, document, and monitor individualized recovery goals and return-to-work plans.
  • Provide consistent communication and detailed progress reports to clients and stakeholders.
  • Ensure all case management work meets or exceeds customer and compliance requirements.
  • Build and maintain strong relationships with clients, providers, and internal team members.

QUALIFICATIONS:

Education & Licensure:

  • Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.
  • Additional certifications such as CCM, CIRS, or other case management credentials are preferred.
  • Must comply with all state-specific licensure and certification requirements.
  • Prior experience in workers' compensation case management is strongly preferred.
  • Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.

Skills & Attributes:

At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment:

  • Motivated –You take pride in exceeding goals and continuously improving.
  • Organized – You can manage a fast-paced workload and multiple priorities with ease.
  • Collaborative – You communicate clearly and work well with diverse teams and stakeholders.
  • Committed – You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.

ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.