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Amazon Ring Jobs (NOW HIRING)

Amazon

Senior Builder - Product Manager, Ring

Hawthorne, CA · On-site

$128K - $169K/yr

Ring is seeking an AI-native Senior Builder to join our team to develop new device experiences that ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...

Amazon

Senior Builder - Product Manager, Ring

Hawthorne, CA · On-site

$128K - $169K/yr

Ring is seeking an AI-native Senior Builder to join our team to develop new device experiences that ... Amazon's quality bar - and sponsor AI transformation initiatives beyond your immediate team.

Amazon

Sr Applied Scientist, Ring AI

Sunnyvale, CA

$107K - $146K/yr

... different Amazon teams to make informed decisions on the best practices in machine learning to ... Ring devices - Influence system design and product vision by making informed decisions on the ...

New

Amazon

Brand Media Lead, Ring & Blink

Hawthorne, CA · On-site

Execute Audio campaigns across streaming platforms (Spotify, Amazon Music, Pandora) and podcasts ... of Ring's brand media program across YouTube, DOOH, Audio/Podcasts, and Experiential-using AI ...

Amazon

Senior Builder - Product Manager, Ring

Hawthorne, CA · On-site

$128K - $169K/yr

Ring is seeking an AI-native Senior Builder to join our team to develop new device experiences that ... Amazon's quality bar - and sponsor AI transformation initiatives beyond your immediate team.

Amazon

Data Engineer II, Ring Agent Platforms

Hawthorne, CA · On-site

$116K - $139K/yr

Ring is seeking a Data Engineer with strong analytical, communication, and project management ... These pipelines will be built using both tools available in Native AWS as well as Amazon internal ...

Amazon

Sr Applied Scientist, Ring AI

Bellevue, WA · On-site

$103K - $141K/yr

... different Amazon teams to make informed decisions on the best practices in machine learning to ... Ring devices - Influence system design and product vision by making informed decisions on the ...

New

Amazon

Device Embedded Software SDE, Ring

Reading, MA · On-site

$138K - $182K/yr

Ring is committed to offering smart security solutions that are dependable and reliable. You will ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

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Amazon Ring information

Does Amazon work with Ring?

Amazon acquired Ring in 2018, making Ring a subsidiary of Amazon. Employees working for Ring are considered part of Amazon's broader organization, and the companies collaborate on smart home security products and technology development.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized roles such as freelance consultants, high-level contractors, certain medical professionals, and skilled tradespeople like electricians or plumbers with experience. These positions often require specific skills, certifications, or extensive experience and may involve project-based or hourly work. Earnings depend on industry, location, and workload.

What is an Amazon Ring job?

An Amazon Ring job typically involves working for Ring, a home security company owned by Amazon, which specializes in smart doorbells, security cameras, and home monitoring systems. Jobs at Ring range from software development and engineering to customer support, operations, and marketing. Employees contribute to improving security technology, enhancing customer experience, and driving innovation in smart home solutions. Depending on the role, responsibilities may include software development, device testing, troubleshooting customer issues, or managing supply chain logistics.

What are the key skills and qualifications needed to thrive in the Amazon Ring position, and why are they important?

To thrive in a role with Amazon Ring, candidates typically need experience in consumer electronics, product support, or software/hardware engineering, often supported by a relevant degree or equivalent work experience. Familiarity with IoT devices, cloud platforms, security protocols, and troubleshooting tools such as ticketing systems or device management software is essential. Outstanding communication skills, a strong customer-focus, and problem-solving abilities help professionals excel in customer-facing or technical roles. These competencies ensure the effective delivery of innovative smart home solutions and support Amazon Ring’s standards for security and customer satisfaction.

Can you actually work for Amazon from home?

Amazon Ring employees and other Amazon roles often have options for remote work, depending on the position and department. Many customer service, technical, and administrative jobs are available for remote or work-from-home arrangements, which may require specific skills and equipment. Candidates should review the job listing for remote work eligibility and requirements.

What are some common day-to-day responsibilities for roles at Amazon Ring?

Day-to-day responsibilities at Amazon Ring can include troubleshooting smart home devices, supporting customers with setup and technical issues, collaborating with cross-functional engineering or product development teams, and identifying ways to improve device performance and security. Depending on your position, you may spend time responding to customer inquiries, managing quality control, developing software features, or monitoring product analytics. The work environment is dynamic and team-oriented, with a strong emphasis on innovation, customer feedback, and continuous improvement. You will have the opportunity to work with cutting-edge smart home technology and contribute to the ongoing success of one of the leaders in home security.

Will Amazon pay you $28 an hour to work from home?

Amazon Ring offers remote customer service and technical support roles that can pay around $15 to $20 per hour, depending on experience and location. There are currently no widely reported remote positions with Amazon Ring paying $28 an hour, but pay rates vary based on the specific role and responsibilities.
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Amazon Ring jobs near you
Infographic showing various Amazon Ring job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology

Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology

Amazon

Hawthorne, CA • On-site

$169K - $196K/yr

Full-time

Re-posted 20 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,936 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

We are seeking a Product Manager - Technical to own Ring and Blink's AI Voice products end-to-end, from strategic vision through production operations. This role leads the product direction for Ring's and Blink's AI voice agents, which collectively handle hundreds of thousands of customer calls per month across US and international markets.
The CS Technology Enablement team builds the AI and platform products that power Ring and Blink's customer service organization. We operate at the intersection of conversational AI, contact center technology, and customer experience, shipping products built on Amazon Connect, Salesforce Service Cloud Voice, Amazon Bedrock, and purpose-built voice AI infrastructure

We move fast, measure everything, and iterate weekly based on real production data. Our work succeeds only when customers get their problems solved.
Key job responsibilities
- Own the Complete Product Lifecycle: Define strategic vision and multi-quarter roadmaps for voice AI products. Drive cross-functional execution across engineering, operations, data science, and vendor partners

Maintain accountability for containment, resolution, CSAT, and cost-per-contact outcomes.
- Drive Weekly Product Improvement Cycles: Review production performance data at the intent, market, and interval level. Identify failure modes, conduct root cause analysis, and translate findings into prioritized product improvements.
- Navigate Technical Complexity: Make informed tradeoffs across LLM architectures (Bedrock, third-party), prompt strategies, intent classification approaches, and dialog management designs. Distinguish between one-way and two-way door decisions in a rapidly evolving AI landscape.
- Manage Vendor and Platform Partnerships: Own the technical and commercial relationship with external vendors

Partner with Amazon Connect, Salesforce, and internal Bedrock teams to deliver integrated capabilities.
- Lead International Expansion: Define market-specific requirements for new geographies including telephony, compliance, language, and localization. Coordinate phased rollouts with operations and QA.
- Build Consensus Across Functions: Partner with Operations, Workforce Management, Quality Assurance, Training, and Engineering to align on rollout readiness, staffing impact, and escalation paths.
A day in the life
You start the morning reviewing voice AI performance data and identifying product improvement opportunities. From there, you might partner with CS Operations leadership to align on rollout readiness for a new capability, ensuring associate training, escalation paths, and workforce planning are in place before traffic ramps begin.
Mid-day could include a technical design session with engineering on a new agent skill, a vendor sync to evaluate upcoming platform capabilities, or a working session with Workforce Management to model how a containment improvement will shift call volume and staffing needs

You regularly connect with Quality Assurance to refine how AI interactions are evaluated and with Training to ensure associates are prepared for changes in call flow.
About the team
The CS Technology Enablement team sits within Ring & Blink Customer Service (Devices & Services). We are a team of product managers, technical program managers, solutions architects, and engineering. We own the AI, platform, and tooling products that Ring and Blink's customer service organization runs on.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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