Key Requirements * 10+ years of overall technology experience with 5+ years in Contact Center and Conversational AI architecture * Hands-on expertise with Amazon Connect, Amazon Lex, Connect AI Agent ...
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Key Requirements * 10+ years of overall technology experience with 5+ years in Contact Center and Conversational AI architecture * Hands-on expertise with Amazon Connect, Amazon Lex, Connect AI Agent ...
Quick apply
Key Requirements * 10+ years of overall technology experience with 5+ years in Contact Center and Conversational AI architecture * Hands-on expertise with Amazon Connect, Amazon Lex, Connect AI Agent ...
Washington, DC · Remote
$107K - $195K/yr
At least 5 years of hands-on Amazon Connect experience. * Demonstrated experience integrating Amazon Connect with Amazon Lex and Salesforce. * Strong AWS architecture, networking, and Lambda ...
Washington, DC · Remote
$107K - $195K/yr
At least 5 years of hands-on Amazon Connect experience. * Demonstrated experience integrating Amazon Connect with Amazon Lex and Salesforce. * Strong AWS architecture, networking, and Lambda ...
Gaithersburg, MD · Remote
$107K - $195K/yr
At least 5 years of hands-on Amazon Connect experience. * Demonstrated experience integrating Amazon Connect with Amazon Lex and Salesforce. * Strong AWS architecture, networking, and Lambda ...
Gaithersburg, MD · Remote
$107K - $195K/yr
At least 5 years of hands-on Amazon Connect experience. * Demonstrated experience integrating Amazon Connect with Amazon Lex and Salesforce. * Strong AWS architecture, networking, and Lambda ...
Bachelor''''s degree in Computer Science, Information Systems, Engineering, or related field. * 5+ ... Experience testing Amazon Lex conversational bots. * Experience validating AWS Lambda functions.
Bachelor''''s degree in Computer Science, Information Systems, Engineering, or related field. * 5+ ... Experience testing Amazon Lex conversational bots. * Experience validating AWS Lambda functions.
Hartford, CT · On-site
$50.75 - $69.75/hr
Chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai ... Tuning and enhancing Speech to Text models Required Qualifications: * 5+ years software delivery ...
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Hartford, CT · On-site
$50.75 - $69.75/hr
Chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai ... Tuning and enhancing Speech to Text models Required Qualifications: * 5+ years software delivery ...
Austin, TX · On-site +1
$105K - $140K/yr
... 5 million conversations to date. TTEC Digital is seeking an Amazon Connect CX and Platform ... Experience with Amazon Lex or comparable NLU/intent-routing patterns in a contact center ...
Austin, TX · On-site +1
$105K - $140K/yr
... 5 million conversations to date. TTEC Digital is seeking an Amazon Connect CX and Platform ... Experience with Amazon Lex or comparable NLU/intent-routing patterns in a contact center ...
Austin, TX · Remote
$105K - $140K/yr
... 5 million conversations to date. TTEC Digital is seeking an Amazon Connect CX and Platform ... Experience with Amazon Lex or comparable NLU/intent-routing patterns in a contact center ...
Austin, TX · Remote
$105K - $140K/yr
... 5 million conversations to date. TTEC Digital is seeking an Amazon Connect CX and Platform ... Experience with Amazon Lex or comparable NLU/intent-routing patterns in a contact center ...
... 5 million conversations to date. TTEC Digital is seeking an Amazon Connect CX and Platform ... Experience with Amazon Lex or comparable NLU/intent-routing patterns in a contact center ...
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... 5 million conversations to date. TTEC Digital is seeking an Amazon Connect CX and Platform ... Experience with Amazon Lex or comparable NLU/intent-routing patterns in a contact center ...
Tampa, FL · On-site
Required : • 3-5 years of experience in chatbot development or similar roles within large-scale ... including Amazon Lex for conversational interfaces and Amazon Connect for voice and chat ...
Tampa, FL · On-site
Required : • 3-5 years of experience in chatbot development or similar roles within large-scale ... including Amazon Lex for conversational interfaces and Amazon Connect for voice and chat ...
Englewood, CO · On-site
$121K - $159K/yr
Use AWS Lambda, Amazon Lex, Polly, and CloudWatch to build scalable, AI-powered call center ... Must-Have Skills: * 5+ years in UX/UI design and front-end development (HTML, CSS, JS) * Strong ...
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Englewood, CO · On-site
$121K - $159K/yr
Use AWS Lambda, Amazon Lex, Polly, and CloudWatch to build scalable, AI-powered call center ... Must-Have Skills: * 5+ years in UX/UI design and front-end development (HTML, CSS, JS) * Strong ...
Saint Louis, MO · On-site
$73K - $170K/yr
Instance administration, routing profiles, security profiles, agent hierarchy Amazon Lex * Intent ... * 5+ years delivering production contact center or conversational AI solutions * AWS Certified ...
Saint Louis, MO · On-site
$73K - $170K/yr
Instance administration, routing profiles, security profiles, agent hierarchy Amazon Lex * Intent ... * 5+ years delivering production contact center or conversational AI solutions * AWS Certified ...
Englewood, CO · Hybrid
... * 5+ years of experience in UX/UI design and development, with a strong focus on designing and ... Hands-on experience with AWS services such as AWS Lambda, Amazon Lex, Amazon Polly, and Amazon ...
New
Englewood, CO · Hybrid
... * 5+ years of experience in UX/UI design and development, with a strong focus on designing and ... Hands-on experience with AWS services such as AWS Lambda, Amazon Lex, Amazon Polly, and Amazon ...
New
Hartford, CT · On-site
$55 - $60/hr
... Amazon Lex, Kore.ai, LivePerson). Key Requirements: * 5+ years software delivery experience * 3+ years chatbot development (IBM WatsonX or similar) * Strong NLP & intent training experience * API ...
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Hartford, CT · On-site
$55 - $60/hr
... Amazon Lex, Kore.ai, LivePerson). Key Requirements: * 5+ years software delivery experience * 3+ years chatbot development (IBM WatsonX or similar) * Strong NLP & intent training experience * API ...
Owings Mills, MD · On-site
$70 - $80/hr
... * 5 years of Product Owner, Product Management, or Business Analysis experience * Hands-on ... Experience with AWS, Amazon Lex, Contact Lens, or CRM integrations * Experience with AI-powered ...
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Owings Mills, MD · On-site
$70 - $80/hr
... * 5 years of Product Owner, Product Management, or Business Analysis experience * Hands-on ... Experience with AWS, Amazon Lex, Contact Lens, or CRM integrations * Experience with AI-powered ...
Englewood, CO · Hybrid
... * 5+ years of experience in UX/UI design and development, with a strong focus on designing and ... Hands-on experience with AWS services such as AWS Lambda, Amazon Lex, Amazon Polly, and Amazon ...
New
Englewood, CO · Hybrid
... * 5+ years of experience in UX/UI design and development, with a strong focus on designing and ... Hands-on experience with AWS services such as AWS Lambda, Amazon Lex, Amazon Polly, and Amazon ...
New
Dallas, TX · On-site
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. * 5+ ... Experience testing Amazon Lex conversational bots. * Experience validating AWS Lambda functions.
Dallas, TX · On-site
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. * 5+ ... Experience testing Amazon Lex conversational bots. * Experience validating AWS Lambda functions.
Required Qualifications * 10+ years of software development experience, including 5+ years in ... Experience with Amazon Lex, Polly, and Transcribe for conversational AI. * Knowledge of Zoho ...
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Required Qualifications * 10+ years of software development experience, including 5+ years in ... Experience with Amazon Lex, Polly, and Transcribe for conversational AI. * Knowledge of Zoho ...
Saint Louis, MO · Remote
$60 - $65/hr
Required Qualifications · 5-8 years of software development experience, including 2+ years in ... Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · ...
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Saint Louis, MO · Remote
$60 - $65/hr
Required Qualifications · 5-8 years of software development experience, including 2+ years in ... Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · ...
Jersey City, NJ · Remote
$60 - $65/hr
Required Qualifications · 5-8 years of software development experience, including 2+ years in ... Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · ...
Quick apply
Jersey City, NJ · Remote
$60 - $65/hr
Required Qualifications · 5-8 years of software development experience, including 2+ years in ... Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · ...
Dallas, TX · Remote
$60 - $65/hr
Required Qualifications · 5-8 years of software development experience, including 2+ years in ... Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · ...
Quick apply
Dallas, TX · Remote
$60 - $65/hr
Required Qualifications · 5-8 years of software development experience, including 2+ years in ... Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · ...
$45.5K - $61.6K
3% of jobs
$61.6K - $77.7K
9% of jobs
$77.7K - $93.8K
0% of jobs
$93.8K - $109.9K
12% of jobs
$113.9K is the 25th percentile. Wages below this are outliers.
$109.9K - $126K
3% of jobs
$126K - $142K
16% of jobs
The median wage is $146.8K / yr.
$142K - $158.1K
23% of jobs
$168.3K is the 75th percentile. Wages above this are outliers.
$158.1K - $174.2K
14% of jobs
$174.2K - $190.3K
6% of jobs
$190.3K - $206.4K
6% of jobs
$206.4K - $222.5K
7% of jobs
$45.5K
$144.9K
$222.5K
| Aspect | Amazon Lex 5 | Amazon Lex Developer |
|---|---|---|
| Primary Role | Designing and deploying conversational interfaces using Amazon Lex 5 | Developing, customizing, and maintaining Amazon Lex chatbots and voice assistants |
| Required Skills | Knowledge of AWS services, chatbot design, basic programming | Proficiency in AWS, scripting, and chatbot development |
| Work Environment | Cloud-based, AWS ecosystem | Cloud-based, AWS ecosystem |
| Certifications | AWS certifications helpful, especially AWS Certified Developer | Same as Amazon Lex 5, with emphasis on developer certifications |
Amazon Lex 5 focuses on designing and deploying conversational interfaces, while Amazon Lex Developer is more involved in coding, customizing, and maintaining chatbots. Both roles require AWS knowledge and certifications, but the developer role demands deeper technical skills.
The top searched job categories for Amazon Lex 5 jobs are:

New York, NY • Remote
Other
Posted 5 days ago
Role : Lead Architect - Amazon Connect / Amazon Lex / Agentic Voice AI
Location: REMOTE
Job Type- W2 Contract
Job description Below
Client is seeking a Lead Architect with deep expertise in Amazon Connect, Amazon Lex, Agentic Voice AI, Connect AI Agents, and Assisted NLU to lead the design and delivery of enterprise-scale conversational AI and contact center transformation initiatives. The ideal candidate will define architecture strategy, drive AI-powered customer experience modernization, and lead the implementation of intelligent voice and digital engagement solutions. This role requires hands-on experience architecting cloud-native solutions on AWS, integrating AI agents with enterprise systems, enabling autonomous and assisted customer journeys, and providing technical leadership across cross-functional teams. The candidate should possess strong stakeholder management skills and a proven track record delivering scalable, secure, and highly available contact center platforms.
Key Requirements
• 10+ years of overall technology experience with 5+ years in Contact Center and Conversational AI architecture
• Hands-on expertise with Amazon Connect, Amazon Lex, Connect AI Agent, and Agent Assist capabilities
• Experience designing and implementing Agentic Voice AI solutions for autonomous customer interactions
• Strong knowledge of Assisted NLU, intent recognition, entity extraction, dialog orchestration, and conversational design
• Experience with Generative AI services including Amazon Bedrock, foundation models, prompt engineering, and RAG architectures
• Expertise in architecting voice, chat, IVR, self-service, and omni channel customer engagement solutions
• Strong AWS experience including Lambda, API Gateway, Step Functions, S3, DynamoDB, CloudWatch, IAM, and networking services
• Experience integrating contact center platforms with CRM, ERP, customer data platforms, and third-party applications
• Proven ability to design scalable, secure, and highly available cloud-native architectures
• Strong understanding of contact center KPIs, customer journey design, routing strategies, and workforce optimization concepts
• Experience defining solution blueprints, technical standards, governance frameworks, and best practices
• Ability to lead architecture reviews, technical workshops, and executive-level discussions
• Experience managing onshore/offshore engineering teams and mentoring solution architects and developers
• Strong communication, presentation, stakeholder management, and client-facing consulting skills
• AWS certifications such as AWS Solutions Architect Professional or AWS Machine Learning Specialty preferred
• Prior experience in financial services, healthcare, insurance, telecom, or large enterprise contact center environments preferred
Preferred Skills
• Amazon Bedrock
• Knowledge Bases and RAG
• Real-time Agent Assist
• Contact Center Analytics and Reporting
• Speech Analytics and Sentiment Analysis
• Multi-Agent Orchestration
• AI Governance and Responsible AI
• CI/CD and DevSecOps on AWS
• Salesforce, ServiceNow, or Dynamics CRM integrations