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Amazon It Help Desk Jobs in Indiana (NOW HIRING)

MHG Hotels

Information Technology Manager

Indianapolis, IN · On-site

$90K - $111K/yr

Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...

Revel Staffing

IT Technician

Fort Wayne, IN

$68K - $98K/hr

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... Active HIPAA compliance credential or training required * 1+ year of IT help desk, service desk ...

Toyota

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.50/hr

Escalation of help desk tickets. * Work with team and management on escalation of any issues ... an IT Helpdesk role OR AS in IT or Computer Science with up to 4 years of experience in an ...

Trust Tech, LLC

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, ... Actively monitor all IT services and address and/or escalate issues * Resolve as many user-reported ...

Reelcraft Industries

IT Manager

Columbia City, IN · On-site

$120K - $140K/yr

The IT Manager leads two direct reports, an IT Help Desk Technician and an ERP Application Project Coordinator, and coordinates and directs the activities of Reelcraft's third-party managed service ...

Reelcraft Industries

IT Manager

Columbia City, IN · On-site

$120K - $140K/yr

The IT Manager leads two direct reports, an IT Help Desk Technician and an ERP Application Project Coordinator, and coordinates and directs the activities of Reelcraft's third-party managed service ...

OmniSource

IT Service Desk Technician

Fort Wayne, IN · On-site

Subsidiary Steel Dynamics Overview This position is responsible for providing IT service desk ... Duties include answering help desk calls, troubleshooting problems, entering, and monitoring work ...

OmniSource

IT Service Desk Technician

Fort Wayne, IN · On-site

SubsidiarySteel DynamicsOverview This position is responsible for providing IT service desk support ... Duties include answering help desk calls, troubleshooting problems, entering, and monitoring work ...

Elevance Systems Inc

IT Helpdesk Analyst

Lafayette, IN · On-site

Job Summary: An IT Service Desk Analyst provides first-line technical support to employees ... Experience in technical support, help desk, or service desk environments. * Knowledge of: * Windows ...

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Showing results 21-40

All JobsAmazon It Help Desk JobsAmazon It Help Desk Jobs in Indiana

Amazon It Help Desk information

See Indiana salary details

$35.7K

$79.7K

$118.5K

How much do amazon it help desk jobs pay per year?

As of Aug 11, 2026, the average yearly pay for amazon it help desk in Indiana is $79,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $95,200.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed for an Amazon IT Help Desk?

To thrive as an Amazon IT Help Desk professional, you need strong troubleshooting abilities, a solid grasp of computer hardware and software, and at least a bachelor’s degree in IT, Computer Science, or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop software, Active Directory, and relevant certifications (such as CompTIA A+, Microsoft, or AWS Certified Cloud Practitioner) is highly valuable. Excellent communication, patience, and multitasking skills help you resolve employee technical issues efficiently and foster positive working relationships. These competencies are crucial for ensuring seamless IT support, minimizing downtime, and maintaining workflows in a high-paced, technology-driven environment.

What are some typical challenges faced by Amazon IT Help Desk team members?

Amazon IT Help Desk team members often encounter the challenge of quickly diagnosing and resolving a wide range of technical issues under tight time constraints. You may need to juggle multiple support tickets simultaneously, prioritize urgent requests, and assist employees at various technical skill levels. The fast-paced environment requires adaptability and continuous learning, especially as Amazon frequently updates its systems and technologies. However, working through these challenges also offers the opportunity to build valuable technical expertise and develop your problem-solving skills for future career growth in IT.

What is an Amazon IT Help Desk?

An Amazon IT Help Desk job involves providing technical support to employees by troubleshooting hardware, software, and network issues. Responsibilities include resolving tickets, assisting with system setup, and ensuring smooth daily operations. IT Help Desk professionals at Amazon work in fast-paced environments, prioritizing critical issues while maintaining high service levels. Strong problem-solving skills and knowledge of IT systems are essential for success in this role.

What are the most commonly searched types of Amazon It Help Desk jobs in Indiana? The most popular types of Amazon It Help Desk jobs in Indiana are:
What are popular job titles related to Amazon It Help Desk jobs in Indiana? For Amazon It Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Amazon It Help Desk jobs in Indiana look for? The top searched job categories for Amazon It Help Desk jobs in Indiana are:
Amazon It Help Desk jobs near you
Infographic showing various Amazon It Help Desk job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,723 per year, or $38.3 per hour.

IT Help Deck Technician

Southwestern Consolidated Schools

Shelbyville, IN • On-site

$18/hr

Part-time

Posted 21 days ago

Job description

The IT Help Desk Technician provides first-level technical support to staff, students, and administrators throughout the school corporation. This position supports the day-to-day operation of technology systems by troubleshooting hardware, software, network, and account- related issues while helping ensure reliable access to instructional and administrative technology resources.

Essential Duties and Responsibilities

    

  • Provide first-line technical support for computers, printers, classroom technology, and software applications.
  • Respond to, track, and document support requests through the help desk ticketing system.
  • Troubleshoot and resolve common technical issues or escalate more complex problems to senior IT staff.
  • Diagnose and troubleshoot student device issues, perform basic repairs when appropriate, and coordinate warranty or vendor repair services when devices require external repair.
  • Assist with device deployment, user account management, password resets, and technology onboarding.
  • Support and maintain Google Workspace environments through the Google Admin Console, including user account administration and device management.
  • Assist with user account management and support functions within PowerSchool and other educational technology platforms.
  • Install, configure, and maintain hardware, software, and peripheral devices.
  • Perform basic network connectivity troubleshooting for wired and wireless devices.
  • Maintain accurate technology inventory records, repair documentation, and asset management records.
  • Provide professional, customer-focused support to staff and students.

Qualifications

  • Basic knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common educational technology tools.
  • Familiarity with PowerSchool, Google Admin Console, or similar management platforms is preferred, but not required
  • Strong problem-solving, communication, and customer service skills.
  • Ability to work independently and collaboratively in a school environment.
  • Enrollment in, completion of, or demonstrated interest in pursuing a degree, certification, or career pathway related to Information Technology, Computer Science, Cybersecurity, or a related field is preferred.

Physical Requirements

  • Ability to move between multiple buildings and classrooms throughout the school day.
  • Ability to lift, carry, and transport technology equipment and devices.
  • Ability to occasionally climb ladders and work at heights when installing, troubleshooting,
  • or maintaining technology equipment.
  • Ability to bend, stoop, kneel, and work in confined spaces as required to access
  • technology infrastructure and equipment.

Length of Contract 

  • 230 Days- Part-time

Hourly Wage

  • $18.00 per hour


 



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