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$10

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How much do amazon government jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for amazon government in the United States is $29.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $35.34 per hour, depending on experience, location, and employer.

What is the difference between Amazon Government vs Amazon Logistics Associate?

AspectAmazon GovernmentAmazon Logistics Associate
Required CredentialsTypically requires security clearance, government-specific certificationsHigh school diploma or equivalent, no special certifications needed
Work EnvironmentGovernment offices, secure facilities, administrative settingsWarehouse, distribution centers, delivery environments
Employer & Industry UsagePrimarily government agencies contracting with Amazon for servicesAmazon's logistics and delivery operations
Common Search & ComparisonPeople compare roles related to government contracts and administrative workIndividuals interested in warehouse and delivery roles

Amazon Government roles focus on administrative, security, or contract management within government projects, often requiring security clearances. In contrast, Amazon Logistics Associates work in warehouses and delivery settings, focusing on order fulfillment and shipping. The roles differ in credentials, work environment, and industry focus, catering to distinct job seekers' interests and qualifications.

What is an Amazon Government job?

Amazon Government jobs refer to positions at Amazon that are specifically focused on serving government clients or supporting Amazon's government-related business operations. These roles may involve working with federal, state, or local government agencies and can include areas such as cloud computing, compliance, security, sales, and public sector solutions. Employees in these roles help government organizations adopt Amazon technologies and ensure compliance with relevant regulations and standards. Common job titles include solutions architect, account manager, security specialist, and program manager within Amazon Web Services (AWS) or other Amazon divisions focused on the public sector.

What skills and qualifications are needed to thrive as an Amazon Government Account Manager?

To thrive as an Amazon Government Account Manager, you need expertise in government procurement processes, sales strategy, and account management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, government contracting tools (e.g., GSA Schedules), and knowledge of compliance standards are typically required. Exceptional communication, relationship-building, and problem-solving skills help build trust with public sector clients and navigate complex sales cycles. These competencies are crucial for successfully managing government accounts, ensuring regulatory compliance, and driving business growth within the public sector.

How does working in the Amazon Government team differ from other Amazon divisions?

Working in the Amazon Government team involves close collaboration with both internal Amazon teams and external government clients to ensure projects meet strict regulatory and security requirements. Team members often navigate complex compliance frameworks, such as FedRAMP or ITAR, which can add unique challenges and require continuous learning. The work environment is highly cross-functional, with regular interaction between technical, legal, and policy teams to develop solutions tailored for public sector clients. This role provides opportunities to specialize in public sector technology and can be a strong foundation for advancement within Amazon’s broader public sector or compliance-focused teams.
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What states have the most Amazon Government jobs?

States with the most job openings for Amazon Government jobs include:

What job categories do people searching Amazon Government jobs look for?

The top searched job categories for Amazon Government jobs are:

Amazon Government jobs near you
Infographic showing various Amazon Government job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,506 per year, or $29.1 per hour.

SATCOM Customer Support Engineering Manager, Amazon Leo Government

Amazon

Arlington, VA

Full-time

Posted 18 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,086 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.
The mission of Amazon Leo for Government (ALG) is to leverage Leo and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers. This position will be working on the Product Management Team within ALG with significant interaction with the Leo Government Business Development team and Government customers.
We are seeking an experienced Technical Support Engineering Manager to lead our global government customer support engineering team

This role will oversee a team of technical support engineers who work with satcom distribution partners to provide expert customer support through phone and email channels while performing deep technical troubleshooting of broadband network and customer devices to perform root cause analysis.
Key job responsibilities
Oversee online, phone and email support operations to ensure timely, secure, accurate, and high-quality government customer interactions
Lead, mentor, and develop a team of technical support engineers for government customer missions
Foster a culture of customer obsession, technical excellence, and continuous improvement of Amazon Leo Government service delivery
Establish and maintain service level agreements (SLAs) for response and resolution times
Lead deep technical troubleshooting efforts for complex customer satellite communication issues
Drive root cause analysis (RCA) for recurring problems and systemic issues
Partner with Amazon Leo networking and device engineering teams to identify product defects and drive fixes
Develop and maintain technical documentation, knowledge base articles, and troubleshooting guides
Establish best practices for technical investigation and problem resolution
Work closely with Amazon Leo Government Product, Engineering, and Operations teams to improve quality of broadband service delivery
Provide customer feedback and insights to inform product roadmap decisions
Collaborate with Training teams to develop technical training programs
Use data to drive decision-making and resource planning
Partner with Quality Assurance to identify testing gaps based on customer issues
A day in the life
Present recurring business reviews to senior leadership
Track and report on key performance indicators including CSAT, resolution time, and ticket volume
Analyze trends in customer issues to identify opportunities for improvement
Drive continuous improvement in first contact resolution rates and customer satisfaction scores
Implement escalation procedures and ensure critical issues receive appropriate attention
Monitor support queue health and optimize resource allocation
This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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