Tempe, AZ · On-site
$16.25 - $21/hr
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
Tempe, AZ · On-site
$16.25 - $21/hr
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
Bachelor's degree in Business Administration, Marketing, or related field; MBA strongly preferred * 7+ years of experience in Amazon, e-commerce, marketplace, or digital commerce leadership * 5+ ...
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Bachelor's degree in Business Administration, Marketing, or related field; MBA strongly preferred * 7+ years of experience in Amazon, e-commerce, marketplace, or digital commerce leadership * 5+ ...
... Amazon's eCommerce Platform Identity Services group. Key job responsibilities Key responsibilities: As a Sr TPM you will be expected to Own programs with significant complexity with broad cross ...
... Amazon's eCommerce Platform Identity Services group. Key job responsibilities Key responsibilities: As a Sr TPM you will be expected to Own programs with significant complexity with broad cross ...
The Item and Relationship team is responsible for a variety of services that form a core part of the Amazon eCommerce platform. We are primarily responsible for developing the services that process ...
The Item and Relationship team is responsible for a variety of services that form a core part of the Amazon eCommerce platform. We are primarily responsible for developing the services that process ...
The Item and Relationship team is responsible for a variety of services that form a core part of the Amazon eCommerce platform. We are primarily responsible for developing the services that process ...
The Item and Relationship team is responsible for a variety of services that form a core part of the Amazon eCommerce platform. We are primarily responsible for developing the services that process ...
$138K - $182K/yr
Amazon Catalog Services builds the systems that host and run the world's largest e-Commerce catalog. Within this organization, Product Knowledge (PK) is responsible for mining, modeling, storing and ...
$138K - $182K/yr
Amazon Catalog Services builds the systems that host and run the world's largest e-Commerce catalog. Within this organization, Product Knowledge (PK) is responsible for mining, modeling, storing and ...
Tempe, AZ · On-site
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
Tempe, AZ · On-site
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
$138K - $182K/yr
Amazon Catalog Services builds the systems that host and run the world's largest e-Commerce catalog. Within this organization, Product Knowledge (PK) is responsible for mining, modeling, storing and ...
$138K - $182K/yr
Amazon Catalog Services builds the systems that host and run the world's largest e-Commerce catalog. Within this organization, Product Knowledge (PK) is responsible for mining, modeling, storing and ...
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
We are seeking talented software engineers to join one of the fastest growing areas in Amazon's e-commerce Payments Services platform. We want to move all the money in the world! We deliver game ...
We are seeking talented software engineers to join one of the fastest growing areas in Amazon's e-commerce Payments Services platform. We want to move all the money in the world! We deliver game ...
Amazon's eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per ...
Amazon's eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per ...
Our vision is simple: build AI systems that are capable of a deep product understanding, so we can organize and scale the catalog metadata (schema) for Amazon e-commerce catalog worldwide. This is a ...
Our vision is simple: build AI systems that are capable of a deep product understanding, so we can organize and scale the catalog metadata (schema) for Amazon e-commerce catalog worldwide. This is a ...
Amazon's eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per ...
Amazon's eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per ...
New York, NY · On-site +1
This role will report to the Associate Director of Amazon E-Commerce, with a dotted line to the Media team. What You'll Be Working On Paid Media Strategy & Execution: * Stay on the cutting edge of ...
New York, NY · On-site +1
This role will report to the Associate Director of Amazon E-Commerce, with a dotted line to the Media team. What You'll Be Working On Paid Media Strategy & Execution: * Stay on the cutting edge of ...
Boise, ID · Remote
Our client--an established and fast-growing Amazon & eCommerce marketing agency --is looking for an experienced Advertising Manager to join their team. If you're hands-on with Amazon ads and ready to ...
Boise, ID · Remote
Our client--an established and fast-growing Amazon & eCommerce marketing agency --is looking for an experienced Advertising Manager to join their team. If you're hands-on with Amazon ads and ready to ...
Manhattan, NY · On-site +1
$100K - $120K/yr
Partner across Ecommerce, Amazon, and Dropship teams to ensure assortments are strategically differentiated by channel * Identify duplication risks, whitespace opportunities, and channel-specific ...
Manhattan, NY · On-site +1
$100K - $120K/yr
Partner across Ecommerce, Amazon, and Dropship teams to ensure assortments are strategically differentiated by channel * Identify duplication risks, whitespace opportunities, and channel-specific ...
Amazon's eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per ...
Amazon's eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per ...
Our vision is simple: build AI systems that are capable of a deep product understanding, so we can organize and scale the catalog metadata (schema) for Amazon e-commerce catalog worldwide. This is a ...
Our vision is simple: build AI systems that are capable of a deep product understanding, so we can organize and scale the catalog metadata (schema) for Amazon e-commerce catalog worldwide. This is a ...
Tempe, AZ · On-site
$16.25 - $21/hr
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
Tempe, AZ · On-site
$16.25 - $21/hr
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist ...
$23K - $32K
3% of jobs
$32K - $41K
6% of jobs
$41K - $50K
10% of jobs
$58.3K is the 25th percentile. Wages below this are outliers.
$50K - $59K
6% of jobs
$59K - $68K
12% of jobs
The median wage is $75.7K / yr.
$68K - $77K
15% of jobs
$77K - $86K
13% of jobs
$93.1K is the 75th percentile. Wages above this are outliers.
$86K - $95K
13% of jobs
$95K - $104K
10% of jobs
$104K - $113K
9% of jobs
$113K - $122K
4% of jobs
$23K
$77.1K
$122K
| Aspect | Amazon E | Amazon Software Development Engineer |
|---|---|---|
| Required Credentials | Bachelor's degree in Computer Science or related field; relevant certifications | Bachelor's or higher in Computer Science; coding certifications optional |
| Work Environment | Corporate office, data centers, or remote | Office-based or remote software development teams |
| Employer & Industry Usage | Amazon's logistics, operations, and technical teams | Amazon's software development and engineering teams |
| Common Search & Comparison | People compare Amazon E roles with software engineering roles for technical career paths |
Amazon E roles typically focus on operational, logistics, or technical support functions within Amazon, requiring relevant certifications and a focus on process management. In contrast, Amazon Software Development Engineers are primarily involved in designing, coding, and maintaining software systems. While both roles may work within Amazon's tech environment, the Software Development Engineer role is more technical and software-focused, whereas Amazon E roles are more operational or support-oriented.
$16.25 - $21/hr
Full-time
Posted 10 days ago
7.4
Based on 6,811 frontline employees who took The Breakroom Quiz
7th of 39 rated national retailers
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration and time spent face-to-face.
Please note: Position is based in Tempe, AZ.
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist within the Account Health Support (AHS) team acts as the primary interface between Amazon and our business partners
We obsess over providing world-class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers.
Position Description: Account Support Specialist
Location: Tempe, AZ
Language Requirements: English and Spanish
Shift Requirements: Sunday-Saturday
Training: 8 weeks consisting of instructor led and self-led coursework.
AHS Specialists provide dedicated support to third-party Sellers
We eliminate frustration and consult with Sellers on best ways to address opportunities for their business on Amazon's e-commerce platforms. The objective of this role is to deliver sustainable results that improve Sellers performance, while aligning to Amazon requirements. We use Standard Operation Procedure and judgment to provide guidance to Sellers on complex cases.
The successful AHS Specialist will have a high degree of soft-skills, the ability to empathize with others and capable of succeeding in a fast-paced environment. AHS Specialist will also be analytical and customer service-oriented.
The AHS Specialist will be required to engage in frequent written and verbal communication with Sellers, department management, risk analysts, other company associates, and third-parties to accomplish goals. The AHS Specialist will be required to contact Sellers by phone and email
Up to 70% of the day could be inbound and outbound phone contact. The successful AHS Specialist will be able to redirect difficult conversations as the Specialist engage with pre-suspension and post-suspension level Sellers who are in poor standing.
Summary of Responsibilities
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers' issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaises with other departments as required to resolve Seller's issues and questions.
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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US
