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Amazon Driver Support Jobs in Boston, MA (NOW HIRING)

Amazon

Area Manager

Norwood, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and ...

Amazon

Area Manager

Salem, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and ...

Amazon

Area Manager

Salem, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and ...

Amazon

Senior Product Manager Technical

Reading, MA · On-site

$133K - $176K/yr

Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ... Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy ...

Amazon

Device Embedded Software SDE, Ring

Reading, MA · On-site

$138K - $182K/yr

... supporting the system design, architecture, and software for Ring IoT products. As a member of our ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

RQ Tech HR LLC

Driver

Boston, MA · On-site

$18/hr

Coordinate with the operations team to handle support enquiries. * Keep the warehouse and showroom ... Prior experience with Amazon, UPS, Fedex * Prior experience handling high volume of pickups and ...

Amazon

Senior Product Manager Technical

North Reading, MA · On-site

$131K - $173K/yr

... and value drivers - Write business and product requirements documents and ensure clear ... format to Amazon senior management as well as other large audiences - Demonstrate deep ...

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All JobsAmazon Driver Support JobsAmazon Driver Support Jobs in Boston, MA

Amazon Driver Support information

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How much do amazon driver support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for amazon driver support in Boston, MA is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.21 per hour, depending on experience, location, and employer.

What is an Amazon Driver Support?

An Amazon Driver Support job involves assisting delivery drivers with issues they may encounter while completing deliveries. Support representatives help resolve problems related to routing, package deliveries, and technical difficulties with Amazon's delivery systems. They may communicate via phone, chat, or email to provide real-time assistance. The role requires strong problem-solving skills, knowledge of Amazon’s delivery policies, and the ability to stay calm under pressure.

What does an Amazon Driver Support do?

In an Amazon Driver Support position, your day usually involves responding to inquiries from delivery drivers via phone, chat, or email, troubleshooting issues such as route changes, delivery delays, or technical glitches with handheld devices. You may also coordinate with dispatch teams, logistics managers, and other support staff to resolve escalated problems and ensure timely deliveries. The pace can be fast, especially during peak delivery periods, and you'll often need to juggle multiple tasks at once. Working in this role provides valuable insight into Amazon's logistics network and can serve as a stepping stone to advancement opportunities within operations or management.

What are the key skills and qualifications needed to thrive in the Amazon Driver Support position?

To thrive as an Amazon Driver Support specialist, you need strong problem-solving skills, knowledge of logistics operations, and experience in customer or driver support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, routing software, and internal Amazon platforms such as Mentor or Flex are commonly required. Excellent communication, patience, and multitasking abilities help resolve driver issues efficiently and foster positive working relationships. These skills are crucial for quickly addressing driver concerns, ensuring smooth delivery operations, and maintaining high service standards.

What are popular job titles related to Amazon Driver Support jobs in Boston, MA?

For Amazon Driver Support jobs in Boston, MA, the most frequently searched job titles are:

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What cities near Boston, MA are hiring for Amazon Driver Support jobs?

Cities near Boston, MA with the most Amazon Driver Support job openings:

Amazon Driver Support jobs near you
Infographic showing various Amazon Driver Support job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,012 per year, or $20.2 per hour.

Area Manager

Amazon

Norwood, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,093 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
Support, mentor, and motivate your hourly workforce
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Valid and active driver's license
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, Norwood - 70,000.00 - 90,900.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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