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Amazon Desk Jobs (NOW HIRING)

Amazon

Business Development, Supply Desk

New York, NY · On-site

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of ... The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and ...

Amazon

Business Development, Supply Desk

New York, NY · On-site

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of ... The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and ...

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Amazon Desk information

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$37.5K

$83.8K

$124.5K

How much do amazon desk jobs pay per year?

As of Aug 4, 2026, the average yearly pay for amazon desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are common challenges faced by Amazon Desk associates and how can they be addressed?

Amazon Desk associates often handle a high volume of customer inquiries and operational requests, which can be challenging during peak periods. Managing time effectively and prioritizing tasks are essential skills for success in this role. Building strong communication and problem-solving abilities helps associates resolve issues efficiently and maintain a positive customer experience. Regular collaboration with team members and supervisors also provides opportunities for support and learning. Proactively seeking feedback and utilizing available training resources can further enhance performance and job satisfaction.

What is an Amazon Desk job?

Amazon Desk jobs typically refer to roles that involve providing customer support or administrative services for Amazon, either in physical offices or virtually. These positions can include customer service associates, administrative assistants, or technical support staff who assist Amazon customers or internal teams with inquiries, orders, and issue resolution. Employees in these roles are expected to communicate effectively, solve problems efficiently, and provide a high level of customer satisfaction. Desk jobs at Amazon may be remote or on-site, depending on the specific position and business needs.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Desk associate?

To thrive as an Amazon Customer Service Desk Associate, you need strong problem-solving abilities, communication skills, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and Amazon’s internal tools is important. Active listening, patience, and adaptability help you effectively address customer concerns and work well under pressure. These skills are crucial to ensure high-quality customer experiences, efficient issue resolution, and maintaining Amazon’s reputation for excellent service.

What is the difference between Amazon Desk vs Amazon Customer Service Associate?

AspectAmazon DeskAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentRemote or on-site support centers, collaborative teamsRemote or on-site call centers, direct customer interaction
Employer & Industry UsageAmazon's internal support teams, logistics, and operationsAmazon's customer service departments across various channels
Common Search & ComparisonOften compared for support roles within AmazonMore focused on direct customer interaction and issue resolution

The Amazon Desk role typically involves providing internal support within Amazon, focusing on logistics or operational issues, often requiring basic technical skills. In contrast, Amazon Customer Service Associates handle direct customer inquiries, troubleshooting, and issue resolution. Both roles may be remote or on-site and share similar credential requirements, but they differ mainly in their focus—internal support versus customer-facing service.

Does Amazon have desk jobs?

Amazon offers desk jobs in various departments such as customer service, human resources, and administrative roles. These positions typically involve working at a computer in an office or call center environment and may require skills in communication, data entry, or software tools. Job schedules can vary, including full-time and part-time options.
More about Amazon Desk jobs
What cities are hiring for Amazon Desk jobs? Cities with the most Amazon Desk job openings:
What states have the most Amazon Desk jobs? States with the most job openings for Amazon Desk jobs include:
What job categories do people searching Amazon Desk jobs look for? The top searched job categories for Amazon Desk jobs are:
Amazon Desk jobs near you
Infographic showing various Amazon Desk job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $83,781 per year, or $40.3 per hour.

Business Development, Supply Desk

Amazon

New York, NY

Full-time

Posted 21 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,053 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon's programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising

If you're interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you've come to the right place.
The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and recommending inventory that empowers buyers to make investments that best address their campaign objectives. We are seeking a Business Developer for the North America Supply Desk team. In this role, you will partner with buyers to drive awareness of Amazon's deals-enabled supply and make inventory recommendations across formats, websites, and devices, where customers browse, stream, or shop.
Key job responsibilities
- Work directly with agencies and advertisers to recommend and curate deals-enabled supply that helps them successfully achieve their marketing goals
- Collaborate across Amazon Ads sales to drive cross-org demand enablement strategies
- Develop deal executions that scale in a predictable and repeatable manner
- Translate marketplace feedback into product requirements, and collect marketplace intelligence required to help guide the overall direction of our team and program

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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