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Amazon Desk Jobs in California (NOW HIRING)

... leading IT operations/help desk/support services department. Must be able to obtain a Public Trust clearance. Skills: J2EE, AngularJS,JQuery, Node.Js,Chef,puppet,Docket,Amazon AWS Dev-ops.

Senior Software Engineer

Foster City, CA

$142K - $188K/yr

... Amazon Bedrock AgentCore Evaluations, CloudWatch), and LLM-as-a-judge pipelines for non-deterministic applications. * Domain Expertise: Experience in Enterprise Deal Desk operations, revenue ...

Senior Software Engineer

Foster City, CA · On-site

$142K - $188K/yr

... Amazon Bedrock AgentCore Evaluations, CloudWatch), and LLM-as-a-judge pipelines for non-deterministic applications. * Domain Expertise: Experience in Enterprise Deal Desk operations, revenue ...

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Showing results 1-20

Amazon Desk information

See California salary details

$37K

$82.7K

$122.9K

How much do amazon desk jobs pay per year?

As of Sep 5, 2026, the average yearly pay for amazon desk in California is $82,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $98,700.00 per year, depending on experience, location, and employer.

What is an Amazon Desk job?

Amazon Desk jobs typically refer to roles that involve providing customer support or administrative services for Amazon, either in physical offices or virtually. These positions can include customer service associates, administrative assistants, or technical support staff who assist Amazon customers or internal teams with inquiries, orders, and issue resolution. Employees in these roles are expected to communicate effectively, solve problems efficiently, and provide a high level of customer satisfaction. Desk jobs at Amazon may be remote or on-site, depending on the specific position and business needs.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Desk associate?

To thrive as an Amazon Customer Service Desk Associate, you need strong problem-solving abilities, communication skills, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and Amazon’s internal tools is important. Active listening, patience, and adaptability help you effectively address customer concerns and work well under pressure. These skills are crucial to ensure high-quality customer experiences, efficient issue resolution, and maintaining Amazon’s reputation for excellent service.

What are common challenges faced by Amazon Desk associates and how can they be addressed?

Amazon Desk associates often handle a high volume of customer inquiries and operational requests, which can be challenging during peak periods. Managing time effectively and prioritizing tasks are essential skills for success in this role. Building strong communication and problem-solving abilities helps associates resolve issues efficiently and maintain a positive customer experience. Regular collaboration with team members and supervisors also provides opportunities for support and learning. Proactively seeking feedback and utilizing available training resources can further enhance performance and job satisfaction.

What is the difference between Amazon Desk vs Amazon Customer Service Associate?

AspectAmazon DeskAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentRemote or on-site support centers, collaborative teamsRemote or on-site call centers, direct customer interaction
Employer & Industry UsageAmazon's internal support teams, logistics, and operationsAmazon's customer service departments across various channels
Common Search & ComparisonOften compared for support roles within AmazonMore focused on direct customer interaction and issue resolution

The Amazon Desk role typically involves providing internal support within Amazon, focusing on logistics or operational issues, often requiring basic technical skills. In contrast, Amazon Customer Service Associates handle direct customer inquiries, troubleshooting, and issue resolution. Both roles may be remote or on-site and share similar credential requirements, but they differ mainly in their focus—internal support versus customer-facing service.

What are popular job titles related to Amazon Desk jobs in California?

For Amazon Desk jobs in California, the most frequently searched job titles are:

What job categories do people searching Amazon Desk jobs in California look for?

The top searched job categories for Amazon Desk jobs in California are:

What cities in California are hiring for Amazon Desk jobs?

Cities in California with the most Amazon Desk job openings:

Infographic showing various Amazon Desk job openings in California as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,684 per year, or $39.8 per hour.

Revenue Operations Generalist, Revenue Operations

Amazon

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,151 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

The Revenue Operations Generalist keeps our commercial team armed with what they need to sell faster, answer questions confidently, and stay compliant throughout the process.
You own and create the content the commercial team relies on to win. You take complex product, clinical, and operational information and turn it into something a prospect, a rep, or a cross-functional partner can actually use and understand. You'll be the go-to resource for product knowledge, a contributor to Deal Desk on non-standard deal reviews and pricing, and the person who documents processes so institutional knowledge doesn't live in someone's head.
We're looking for someone who writes well under pressure, picks up product details quickly, and is wired to document and improve the way things work. If you like connecting the dots between teams and making the machine run smoother, this is the role.
Key job responsibilities
Examples of the work you'll own and shape:
RFP Management & Proposal Writing. RFP responses are often the first formal impression One Medical for Business makes on a prospective client. You own the process and you're one of the primary authors. You'll manage RFP/RFI coordination end to end, from intake through timelines and workstream assignments across Deal Desk and subject-matter experts. You'll draft key proposal sections including executive summaries and capability narratives. You also maintain the RFP content library in Loopio, track win/loss rates, and run post-submission reviews to improve the library over time.
Enablement Support & Product Knowledge. You're the person on the ground who reinforces enablement in real time and serves as a live product knowledge resource when the field needs answers now. You'll partner with the Enablement Lead to deliver onboarding and training content, and you'll stay current on all offerings, pricing, and competitive positioning so you can answer questions before they become blockers. You translate product and pricing updates into field-ready materials formatted for how reps actually consume information.
Deal Desk and Sales Operations. You're both a contributor to and an owner within Deal Desk and sales operations. You'll support the review of non standard deals alongside the Deal Desk team, and own the documentation of sales processes, workflows, and operational requirements so the team operates consistently and is speaking the same language. You maintain data hygiene standards, stage progression definitions, and CRM data quality. The CRM is only as valuable as the data inside it, and the processes around it need to be documented, maintained, and actually followed.
BASIC QUALIFICATIONS
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
- Can show strong verbal and written communication skills
- Experience managing multiple projects and meeting aggressive deadlines
- RFP or proposal writing experience - you craft clear, compelling, buyer-ready narrative under deadline and can show examples
PREFERRED QUALIFICATIONS
- 5+ years of finance, business management and sales operations experience
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience managing multiple calendars
- Experience implementing process improvements
- Experience using sales CRM tools such as Salesforce
- Healthcare, benefits, or complex/regulated industry experience - you understand why clinical accuracy and compliance language matter in proposals
- Experience supporting an enablement or content program in a B2B enterprise environment; you know how to build content that gets used, not just published
- Familiarity with Highspot or comparable enablement platforms as a contributor and content curator, not just a consumer
- Experience with territory planning, quota modeling, or annual planning processes where your work directly influenced field structure
- Comfortable working across Deal Desk, Legal, Finance, and Product SMEs to assemble a complete, accurate, on-time response under real pressure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 96,900.00 - 169,500.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US