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Amazon Desk Jobs in California (NOW HIRING)

The Help Desk/Support Engineer is responsible for the design, implementation, and ongoing ... Amazon WorkSpaces (AWS) Scripting: PowerShell, Bash, Python Key Responsibilities 1. Unified ...

... leading IT operations/help desk/support services department. Must be able to obtain a Public Trust clearance. Skills: J2EE, AngularJS,JQuery, Node.Js,Chef,puppet,Docket,Amazon AWS Dev-ops.

... Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal ... Amazon Prime reimbursement  * 40 Hours for Volunteer Time   * Paid Maternity and Paternity ...

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Amazon Desk information

See California salary details

$37K

$82.7K

$122.9K

How much do amazon desk jobs pay per year?

As of Aug 28, 2026, the average yearly pay for amazon desk in California is $82,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $98,700.00 per year, depending on experience, location, and employer.

What is an Amazon Desk job?

Amazon Desk jobs typically refer to roles that involve providing customer support or administrative services for Amazon, either in physical offices or virtually. These positions can include customer service associates, administrative assistants, or technical support staff who assist Amazon customers or internal teams with inquiries, orders, and issue resolution. Employees in these roles are expected to communicate effectively, solve problems efficiently, and provide a high level of customer satisfaction. Desk jobs at Amazon may be remote or on-site, depending on the specific position and business needs.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Desk associate?

To thrive as an Amazon Customer Service Desk Associate, you need strong problem-solving abilities, communication skills, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and Amazon’s internal tools is important. Active listening, patience, and adaptability help you effectively address customer concerns and work well under pressure. These skills are crucial to ensure high-quality customer experiences, efficient issue resolution, and maintaining Amazon’s reputation for excellent service.

What are common challenges faced by Amazon Desk associates and how can they be addressed?

Amazon Desk associates often handle a high volume of customer inquiries and operational requests, which can be challenging during peak periods. Managing time effectively and prioritizing tasks are essential skills for success in this role. Building strong communication and problem-solving abilities helps associates resolve issues efficiently and maintain a positive customer experience. Regular collaboration with team members and supervisors also provides opportunities for support and learning. Proactively seeking feedback and utilizing available training resources can further enhance performance and job satisfaction.

What is the difference between Amazon Desk vs Amazon Customer Service Associate?

AspectAmazon DeskAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentRemote or on-site support centers, collaborative teamsRemote or on-site call centers, direct customer interaction
Employer & Industry UsageAmazon's internal support teams, logistics, and operationsAmazon's customer service departments across various channels
Common Search & ComparisonOften compared for support roles within AmazonMore focused on direct customer interaction and issue resolution

The Amazon Desk role typically involves providing internal support within Amazon, focusing on logistics or operational issues, often requiring basic technical skills. In contrast, Amazon Customer Service Associates handle direct customer inquiries, troubleshooting, and issue resolution. Both roles may be remote or on-site and share similar credential requirements, but they differ mainly in their focus—internal support versus customer-facing service.

What job categories do people searching Amazon Desk jobs in California look for?

The top searched job categories for Amazon Desk jobs in California are:

What cities in California are hiring for Amazon Desk jobs?

Cities in California with the most Amazon Desk job openings:

Infographic showing various Amazon Desk job openings in California as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,684 per year, or $39.8 per hour.

Sr. HW Regulatory Compliance Engineer, Hardware

Amazon

Sunnyvale, CA

$129K - $173K/yr

Full-time

Re-posted 29 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,124 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, Echo, Ring, and Blink - icons of ambient computing reaching hundreds of millions of customers worldwide

What will you help us create?
The Hardware Safety & Compliance (HWSC) team is the critical bridge between bold hardware innovation and worldwide market access. We don't just check boxes - we embed compliance into the DNA of product design from Day 1, ensuring that hundreds of millions of devices meet the highest standards for electromagnetic compatibility, and radio frequency performance across countries.
We're looking for a Sr. HW Regulatory Compliance Engineer who thrives at the intersection of technical ambiguity and global regulatory strategy

Someone who doesn't wait for designs to land on their desk for review - but instead helps shape those designs from the earliest concept phases, turning regulatory complexity into competitive advantage. You will be experienced in Radio Frequency (RF) and ElectroMagnetic Compatibility (EMC) and product certification processes. You will have familiarity with North American and Global standards and design for compliance requirements.

You will engage with an experienced cross-disciplinary staff to conceive and design innovative wireless products.
You will contribute to org strategies that address evolving global wireless spectrum standards and requirements. Your role will include solving ambitious and complex compliance challenges through research, engagement with regulatory agencies, hands-on testing, debugging, and validation activities. You must be analytical, able to work effectively across multiple teams and have a strong ability to navigate the global regulatory compliance schemes to enable market access of consumer electronic products


Key job responsibilities
Own compliance architecture for product programs end-to-end - embedding regulatory requirements into hardware design from the earliest concept phases through mass production certification
Ensure products meet all applicable global regulatory standards across wireless, RF, EMC, and related technologies
Work closely with the product management team and design team by researching and specifying regulatory and industry compliance requirements
Drive EMI/EMC and RF compliance by design, do hands-on testing and debugging - partnering with Electrical, Mechanical, and Wireless engineers to guide PCB layout, shielding strategies, and test configurations during early development
Plan and direct compliance testing of hardware platforms, devices, and accessories with external 3rd party test labs, driving first-pass certification success
Navigate the global regulatory landscape across FCC, IC, CE, and international certification schemes - anticipating changes before they impact product timelines
Review product designs for compliance readiness, perform risk assessments, and guide engineering team to integrate requirements early in the product development
Lead debugging, root cause analysis, and corrective action to address compliance risks or test failures
Deliver concise and informative compliance updates to leadership, translating complex regulatory matters into clear business impact and recommendations
Work with manufacturing partners and labs to test and ensure all in-production devices remain compliant with all certifications
Create mechanisms and best practices that prevent repeat compliance issues and improve certification efficiency across the device portfolio


What Amazon employees say

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US