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Amazon Customer Support Jobs (NOW HIRING)

ScaleJet

Amazon Customer Support Agent

$15 - $20/hr

Amazon Customer Support Agent Kyiv, Kyiv city, Ukraine About the Job Are you passionate about e-commerce and have a knack for digital marketing? Our client, a dynamic force in online retail with ...

Amazon

Economist, Amazon Customer Service

Seattle, WA · On-site

$18.25 - $24.75/hr

Amazon Customer Service (CS) Data Intelligence builds the data and Artificial Intelligence (AI ... They will work closely with engineering teams to develop scalable data resources to support rapid ...

Amazon

Sr. Economist, Amazon Customer Service

Seattle, WA · On-site

$22 - $30.25/hr

Amazon Customer Service (CS) Data Intelligence builds the data and Artificial Intelligence (AI ... They will work closely with engineering teams to develop scalable data resources to support rapid ...

ScaleJet

Customer Care Specialist (phone, email, chat)

$17.50 - $23/hr

Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary. * Patient, empathetic, and able to de-escalate tense situations. * Strong ...

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How much do amazon customer support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for amazon customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

Are Amazon customer support jobs legit work from home?

Amazon customer support jobs are legitimate remote positions that involve assisting customers via phone, chat, or email. These roles typically require good communication skills, a quiet work environment, and sometimes specific equipment or internet speed. Many companies offer similar remote customer service roles, but applicants should verify job postings directly through official Amazon channels to avoid scams.

Can you actually work from home for Amazon Customer Support?

Yes, Amazon Customer Support roles are often available as remote positions, allowing employees to work from home. These jobs typically require a reliable internet connection, a quiet workspace, and good communication skills, with some roles offering flexible schedules. However, availability may vary by location and specific job requirements.

How can I work for Amazon Customer Support?

To work as an Amazon Customer Support associate, you can apply through Amazon's careers website or job portals, where positions often require good communication skills and problem-solving abilities. The role typically involves handling customer inquiries via phone, chat, or email, and may require prior experience in customer service or familiarity with support tools. Candidates should meet the minimum age requirement and may need to pass a background check and training before starting.

How much does remote Amazon customer support pay?

Remote Amazon customer support representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or performance bonuses.

What cities are hiring for Amazon Customer Support jobs?

Cities with the most Amazon Customer Support job openings:

What states have the most Amazon Customer Support jobs?

States with the most job openings for Amazon Customer Support jobs include:

Infographic showing various Amazon Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Amazon Customer Support Agent

Remote

ScaleJet
See more jobs at ScaleJetexternal

$15 - $20/hr

Other

Posted 18 days ago

Job description

Amazon Customer Support Agent

Kyiv, Kyiv city, Ukraine

About the Job

Are you passionate about e-commerce and have a knack for digital marketing? Our client, a dynamic force in online retail with multiple prestigious Amazon brands under its belt, is seeking a strategic-minded Amazon Review Collection Manager.

The Role

At the forefront of this role, your responsibilities will be:

  • Strategize and implement review collection initiatives across all of our Amazon product listings
  • Plan and execute giveaways to incentivize customers to leave reviews
  • Monitor and respond to direct messages from customers regarding their experience with our products
  • Work closely with the marketing team to ensure consistent messaging and branding in all review collection efforts
  • Track and report on star ratings across all products
The Successful Applicant

The successful applicant:

  • 2+ years of experience in e-commerce or digital marketing preferred
  • Knowledge of Amazon's policies and guidelines
  • Excellent communication skills, both written and verbal
  • Self-motivated with strong attention to detail
  • Ability to work independently as well as collaboratively within a team environment
  • Strong analytical skills with the ability to track performance metrics
Offer Details

This position offers flexible working hours between 4-10 PM EST, making it perfect for those looking for remote work. The compensation for this position ranges from $15 to $20 per hour, based on experience, and also includes attractive performance bonuses. This is a great opportunity for someone who is passionate about the e-commerce industry and wants a role where they can make a significant impact on business growth.

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