Do you like to help shape the future of customer support? Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within ...
Do you like to help shape the future of customer support? Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within ...
Amazon is seeking an exceptionally bright, multitasking and self-motivated individual to support executive leaders in Global Outsourcing which is part of the Amazon Customer Service (CS) organization.
Amazon is seeking an exceptionally bright, multitasking and self-motivated individual to support executive leaders in Global Outsourcing which is part of the Amazon Customer Service (CS) organization.
Amazon is seeking an exceptionally bright, multitasking and self-motivated individual to support executive leaders in Global Outsourcing which is part of the Amazon Customer Service (CS) organization.
Amazon is seeking an exceptionally bright, multitasking and self-motivated individual to support executive leaders in Global Outsourcing which is part of the Amazon Customer Service (CS) organization.
Amazon is seeking an exceptionally bright, multitasking and self-motivated individual to support executive leaders in Global Outsourcing which is part of the Amazon Customer Service (CS) organization.
Amazon is seeking an exceptionally bright, multitasking and self-motivated individual to support executive leaders in Global Outsourcing which is part of the Amazon Customer Service (CS) organization.
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
Customer Care Specialist (phone, email, chat)
$17.50 - $23/hr
Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary. * Patient, empathetic, and able to de-escalate tense situations. * Strong ...
Customer Care Specialist (phone, email, chat)
$17.50 - $23/hr
Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary. * Patient, empathetic, and able to de-escalate tense situations. * Strong ...
Customer Care Specialist (phone, email, chat)
$17.50 - $23/hr
Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary. * Patient, empathetic, and able to de-escalate tense situations. * Strong ...
Customer Care Specialist (phone, email, chat)
$17.50 - $23/hr
Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary. * Patient, empathetic, and able to de-escalate tense situations. * Strong ...
The Amazon Customer Service (CS) organization is at the forefront of customer experience - seeking ... support the services owned by the Software team - Conduct peer code reviews A day in the life ...
The Amazon Customer Service (CS) organization is at the forefront of customer experience - seeking ... support the services owned by the Software team - Conduct peer code reviews A day in the life ...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
Sr. Product Manager, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
Amazon Customer Service (CS) is a large organization obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether customers ...
Sr. Product Manager, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
Amazon Customer Service (CS) is a large organization obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether customers ...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... support. Key job responsibilities - Build and own financial modeling for multi-million dollar ...
Amazon's mission is to be "Earth's most customer-centric company," and our award-winning Customer ... support to customers 24 hours a day, 7 days a week The Associate Experience (AE) organization ...
Amazon's mission is to be "Earth's most customer-centric company," and our award-winning Customer ... support to customers 24 hours a day, 7 days a week The Associate Experience (AE) organization ...
Principal Technical Program Manager, Amazon Customer Service
Seattle, WA · On-site
$146K - $190K/yr
... support plans with clear ownership and milestones, drive cross-functional alignment, and build ... across Amazon Customer Service, responsible for setting standards for all CS experiences and ...
Principal Technical Program Manager, Amazon Customer Service
Seattle, WA · On-site
$146K - $190K/yr
... support plans with clear ownership and milestones, drive cross-functional alignment, and build ... across Amazon Customer Service, responsible for setting standards for all CS experiences and ...
Software Development Manager, Amazon Customer Service
Seattle, WA · On-site
$140K - $185K/yr
SLOs, on-call health, incident management practices, and post-incident review culture - Support ... service to Amazon's customers. BASIC QUALIFICATIONS - 3+ years of engineering team management ...
Software Development Manager, Amazon Customer Service
Seattle, WA · On-site
$140K - $185K/yr
SLOs, on-call health, incident management practices, and post-incident review culture - Support ... service to Amazon's customers. BASIC QUALIFICATIONS - 3+ years of engineering team management ...
Sr. Product Manager - Technical, Amazon Customer Service
Seattle, WA · On-site
$190K - $219K/yr
It supports Andon Cord, the foundational Amazon customer obsession mechanism established by Jeff Bezos. We seek to identify and eliminate unsatisfactory purchasing experiences that may cause ...
Sr. Product Manager - Technical, Amazon Customer Service
Seattle, WA · On-site
$190K - $219K/yr
It supports Andon Cord, the foundational Amazon customer obsession mechanism established by Jeff Bezos. We seek to identify and eliminate unsatisfactory purchasing experiences that may cause ...
... Amazon Leo's Customer Experience & Support organization. This role owns the end-to-end quality ... framework spanning both B2B (Enterprise Partner, Telco, B2B2X) and B2C (Direct-to-Consumer) support ...
... Amazon Leo's Customer Experience & Support organization. This role owns the end-to-end quality ... framework spanning both B2B (Enterprise Partner, Telco, B2B2X) and B2C (Direct-to-Consumer) support ...
Amazon's mission is to be "Earth's most customer-centric company," and our award-winning Amazon ... support to customers 24 hours a day, 7 days a week, and in over 20 languages (and growing). The ...
Amazon's mission is to be "Earth's most customer-centric company," and our award-winning Amazon ... support to customers 24 hours a day, 7 days a week, and in over 20 languages (and growing). The ...
Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations ...
Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations ...
Amazon Customer Support information
See salary details
$12.02 - $13.48
5% of jobs
$13.48 - $14.95
11% of jobs
$16.11 is the 25th percentile. Wages below this are outliers.
$14.95 - $16.41
12% of jobs
$16.41 - $17.88
18% of jobs
The median wage is $18.29 / hr.
$17.88 - $19.34
17% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.80
17% of jobs
$20.80 - $22.27
8% of jobs
$22.27 - $23.73
4% of jobs
$23.73 - $25.20
4% of jobs
$25.20 - $26.66
3% of jobs
$26.66 - $28.13
1% of jobs
$12
$19
$28
How much do amazon customer support jobs pay per hour?
As of Jul 3, 2026, the average hourly pay for amazon customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Amazon Customer Support jobs? Cities with the most Amazon Customer Support job openings:
What states have the most Amazon Customer Support jobs? States with the most job openings for Amazon Customer Support jobs include:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
Amazon rating
7.4
Based on 6,923 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Do you like to help shape the future of customer support? Earth's Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO).
We are seeking an experienced performance management leader to join our CS GO team as a Vendor Manager. This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience.
The ideal candidate will draw from their experience in Business Process Outsourcing (BPO) account management, contact center key performance indicators, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, and make data-backed decisions in a high-stakes, high-speed environment.
Key job responsibilities
- Lead vendor-based teams, overseeing operations to the highest standard of customer obsession and service delivery
- Manage relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction
- Assist with defining long-term vendor strategy
- Identify, develop and optimize organization processes, playbooks, or tools
- Deep dive inefficiencies; drive improvement through scalable mechanisms
- Triage issues, owning resolution, root cause analysis, and corrective action plans
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- 4+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience
PREFERRED QUALIFICATIONS
- Experience hiring and developing sales management teams
- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
- Experience analyzing data and applying best practices to assess performance drivers
- Bachelor's degree, or 3+ years of general experience
- 4+ years of customer service experience, or experience in leadership or account management positions
- Experience in project management, delivery and/or program management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 122,400.00 - 165,600.00 USD annually
We are seeking an experienced performance management leader to join our CS GO team as a Vendor Manager. This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience.
The ideal candidate will draw from their experience in Business Process Outsourcing (BPO) account management, contact center key performance indicators, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, and make data-backed decisions in a high-stakes, high-speed environment.
Key job responsibilities
- Lead vendor-based teams, overseeing operations to the highest standard of customer obsession and service delivery
- Manage relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction
- Assist with defining long-term vendor strategy
- Identify, develop and optimize organization processes, playbooks, or tools
- Deep dive inefficiencies; drive improvement through scalable mechanisms
- Triage issues, owning resolution, root cause analysis, and corrective action plans
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- 4+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience
PREFERRED QUALIFICATIONS
- Experience hiring and developing sales management teams
- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
- Experience analyzing data and applying best practices to assess performance drivers
- Bachelor's degree, or 3+ years of general experience
- 4+ years of customer service experience, or experience in leadership or account management positions
- Experience in project management, delivery and/or program management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 122,400.00 - 165,600.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US