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Amazon Customer Service From Home Jobs in Boca Raton, FL

ARW Home

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Customer Service- Retention

Boca Raton, FL · On-site

$22/hr

PAY: $22.00 / HR PLUS COMMISSION ARW Home is looking for a talented Customer Service ... from customers! This position pays a competitive base pay of $22 per hour with an aggressive ...

Amazon

Process Assistant

Miramar, FL · On-site

This training will be located 50+ miles away from the home site location. All travel accommodations ... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ...

Riverside Payments

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Customer Service Sales Associate

Fort Lauderdale, FL · On-site

$75K - $95K/yr

Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring ...

Riverside Payments

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Customer Service Sales Associate

Pembroke Pines, FL · On-site

$75K - $95K/yr

Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring ...

KFC

Customer Service

Miramar, FL · On-site

$14/hr

Customer Service (Team Member) in Miramar , FL EAP Management Corp dba KFC is looking for people ... Paid time off for full-time employees * 401(k) with company match What you can expect from us:

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All JobsAmazon Customer Service JobsAmazon Customer Service From Home JobsAmazon Customer Service From Home Jobs in Boca Raton, FL

Amazon Customer Service From Home information

See Boca Raton, FL salary details

$9

$17

$25

How much do amazon customer service from home jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for amazon customer service from home in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service from Home?

An Amazon Customer Service From Home job involves assisting Amazon customers with their inquiries, orders, returns, and account issues—all from a remote location such as your home. Employees communicate with customers via phone, chat, or email, providing support and resolving problems efficiently. These roles require good communication skills, a reliable internet connection, and the ability to work independently. Amazon often provides training and equipment for these positions. Working from home offers flexibility and the comfort of working in your own environment.

How does working as an Amazon Customer Service from Home differ from in-office customer service roles?

Working from home as an Amazon Customer Service representative involves using secure, company-provided systems to assist customers via phone, chat, or email. Unlike in-office roles, remote representatives must be self-motivated and manage their schedules while maintaining a distraction-free workspace. Regular virtual meetings and training sessions help you stay connected with your team and updated on policies. While you enjoy the flexibility of working remotely, it's important to have strong communication skills and the ability to troubleshoot issues independently, as immediate in-person support from colleagues or supervisors isn’t always available.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service from Home representative?

To thrive as an Amazon Customer Service From Home representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and internal ticketing systems is typically required. Patience, empathy, and self-motivation are crucial soft skills for building rapport with customers and staying productive in a remote environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and consistent performance while working independently from home.

What is the difference between Amazon Customer Service From Home vs Amazon Technical Support From Home?

AspectAmazon Customer Service From HomeAmazon Technical Support From Home
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge or certifications often preferred
Work EnvironmentRemote, home-based customer service settingRemote, home-based technical support environment
Employer & Industry UsageAmazon customer service divisionAmazon technical support division
Common Search & Comparison IntentUnderstanding customer service roles at AmazonUnderstanding technical support roles at Amazon

Amazon Customer Service From Home focuses on assisting customers with orders, returns, and general inquiries, requiring strong communication skills. Amazon Technical Support From Home involves troubleshooting technical issues, often requiring technical knowledge or certifications. Both roles are remote, industry-specific, and serve Amazon's customer base, but they differ in skill requirements and daily tasks.

How can I work with Amazon customer service from home?

Amazon Customer Service from home roles typically involve remote customer support positions that require a computer, internet connection, and good communication skills. Applicants often need to complete an online application, pass a background check, and may undergo training before starting. These positions usually offer flexible schedules and may require familiarity with customer service tools and software.

What are the most commonly searched types of Amazon Customer Service jobs in Boca Raton, FL?

The most popular types of Amazon Customer Service jobs in Boca Raton, FL are:

What are popular job titles related to Amazon Customer Service From Home jobs in Boca Raton, FL?

For Amazon Customer Service From Home jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Amazon Customer Service From Home jobs in Boca Raton, FL look for?

The top searched job categories for Amazon Customer Service From Home jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Amazon Customer Service From Home jobs?

Cities near Boca Raton, FL with the most Amazon Customer Service From Home job openings:

Amazon Customer Service From Home jobs near you
Infographic showing various Amazon Customer Service From Home job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service- Retention

ARW Home

Boca Raton, FL • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

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Job description

PAY: $22.00 / HR PLUS COMMISSION


JOB DESCRIPTION:

ARW Home is looking for a talented Customer Service Representatives to join our team in Boca Raton, FL. This position will handle Retention, Upsell or Billing/Collection calls. A CSR will play a fundamental role in achieving our Customer Service and Quality metrics. You must be comfortable making dozens of calls per day, and working in a professional manner with a customer first mindset.

Please do not apply if you do not have customer service experience.

Compensation:

Our compensation structure is designed so Customer Services Representatives can earn commissions and bonuses for retaining customers, upselling customers and collecting payments from customers! This position pays a competitive base pay of $22 per hour with an aggressive commission plan, bonuses and spiffs. The average annual earnings are $60,000. Base pay and commissions paid weekly.

Shift:

We operate Monday through Sunday 8am-6:00pm with alternating Saturdays as needed. You will be assigned a shift within these times at 40 hours per week. You must be available to work all hours of operations. Scheduled based on business needs.

Location:

This position is located in a call center in Boca Raton, Florida.

Responsibilities:

  • Upsell current customer to see the value in addition products ARW has to offer.
  • Retain current customer and resell them on the benefits of having a home warranty with ARW.
  • Collect payments on pay due accounts.
  • Resolve customers issues with top notch service so customers are happy to be an ARW customer.
  • Perform a minimum of 120 daily outbound/inbound phone calls.
  • Meet daily key performance indicators and monthly targets.
  • Develop strong relationships with clients.
  • Be a contributing member of the Team in revenue, culture, and brand image.
  • Develop a complete understanding of our products and industry.
  • Attendance/Punctuality - Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
  • Inspire the trust of others; work with integrity; uphold organizational values.

Requirements:

  • Minimum 1 year of customer service and sales experience.
  • Proven track record of customer first mindset
  • Problem-Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations
  • Demonstrates persistence and overcomes obstacles, measure self against standard of excellence
  • Prioritize and plan work activities in an organized manner; time management skills; set goals and objectives
  • Prolonged periods sitting at a desk and working on a computer
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Experience working with Salesforce.com or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Must type 30 words per minute with 80% accuracy
  • Must be able to pass a background check and qualify for a Florida Telemarking license

Work Location: In Person

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance