If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Amazon Web Services | Cloud Economics Are you a customer-obsessed business development leader with ... Do you have the depth to quantify the ROI of AI-powered contact center transformation - and the ...
Amazon Web Services | Cloud Economics Are you a customer-obsessed business development leader with ... Do you have the depth to quantify the ROI of AI-powered contact center transformation - and the ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences Amazon Connect is the result of the ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Amazon Web Services | Cloud Economics Are you a customer-obsessed business development leader with ... Do you have the depth to quantify the ROI of AI-powered contact center transformation - and the ...
Amazon Web Services | Cloud Economics Are you a customer-obsessed business development leader with ... Do you have the depth to quantify the ROI of AI-powered contact center transformation - and the ...
... contact for the Content Team, resolving issues with urgency and driving gap-to-green plans. 9 Leads cross-functional projects to streamline content operations workflows and implement productivity ...
... contact for the Content Team, resolving issues with urgency and driving gap-to-green plans. 9 Leads cross-functional projects to streamline content operations workflows and implement productivity ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences Amazon Connect is the result of the ...
Amazon Web Services | Cloud Economics Are you a customer-obsessed business development leader with ... Do you have the depth to quantify the ROI of AI-powered contact center transformation - and the ...
Amazon Web Services | Cloud Economics Are you a customer-obsessed business development leader with ... Do you have the depth to quantify the ROI of AI-powered contact center transformation - and the ...
Recruiter, Amazon University Talent Acquisition, Amazon University Talent Acquisition
Arlington, VA · On-site
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Recruiter, Amazon University Talent Acquisition, Amazon University Talent Acquisition
Arlington, VA · On-site
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... volume contact center environment, through researching, problem-solving, setting appropriate ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... volume contact center environment, through researching, problem-solving, setting appropriate ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... volume contact center environment, through researching, problem-solving, setting appropriate ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... volume contact center environment, through researching, problem-solving, setting appropriate ...
You will serve as the primary technical point of contact for Fortune 500 enterprises, telecommunications providers, and other organizations deploying Amazon Leo satellite connectivity across the ...
You will serve as the primary technical point of contact for Fortune 500 enterprises, telecommunications providers, and other organizations deploying Amazon Leo satellite connectivity across the ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... volume contact center environment, through researching, problem-solving, setting appropriate ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... volume contact center environment, through researching, problem-solving, setting appropriate ...
You will serve as the primary technical point of contact for Fortune 500 enterprises, telecommunications providers, and other organizations deploying Amazon Leo satellite connectivity across the ...
You will serve as the primary technical point of contact for Fortune 500 enterprises, telecommunications providers, and other organizations deploying Amazon Leo satellite connectivity across the ...
Amazon Web Services | Cloud Economics Are you a customer-obsessed business development leader with ... Do you have the depth to quantify the ROI of AI-powered contact center transformation - and the ...
Amazon Web Services | Cloud Economics Are you a customer-obsessed business development leader with ... Do you have the depth to quantify the ROI of AI-powered contact center transformation - and the ...
Amazon Contact information
See salary details
$10.10 - $13.94
16% of jobs
$15.02 is the 25th percentile. Wages below this are outliers.
$13.94 - $17.79
33% of jobs
The median wage is $17.93 / hr.
$17.79 - $21.63
28% of jobs
$21.63 - $25.48
8% of jobs
$25.48 - $29.33
4% of jobs
$29.33 - $33.17
3% of jobs
$33.17 - $37.02
2% of jobs
$37.02 - $40.87
2% of jobs
$40.87 - $44.71
1% of jobs
$44.71 - $48.56
1% of jobs
$48.56 - $52.40
1% of jobs
$10
$22
$52
How much do amazon contact jobs pay per hour?
What are some common challenges Amazon Contact Center Associates face, and how can they effectively manage them?
What is the difference between Amazon Contact vs Amazon Customer Service Associate?
| Aspect | Amazon Contact | Amazon Customer Service Associate |
|---|---|---|
| Primary Role | Handling customer inquiries via phone, chat, or email, resolving issues, providing support | Assisting customers with orders, returns, and account questions, often via chat or phone |
| Required Skills | Communication, problem-solving, technical knowledge of Amazon systems | Customer service skills, product knowledge, communication |
| Work Environment | Call centers, remote or on-site, fast-paced | Call centers, remote or on-site, customer-focused |
| Common Usage | Handling escalated or complex customer issues | General customer support and order assistance |
Amazon Contact roles typically involve handling escalated or complex customer issues, requiring technical knowledge and problem-solving skills. Amazon Customer Service Associates focus on general support, assisting with orders and account questions. Both roles are vital in delivering customer satisfaction but differ mainly in complexity and scope of support.
Is it difficult to get hired at Amazon?
What are Amazon Contact jobs?
Does Amazon have phone jobs?
What are the key skills and qualifications needed to thrive as an Amazon Contact Center Associate, and why are they important?
Are Amazon customer service jobs legit work from home?
How to get a job as an Amazon chat agent?

Software Development Engineer, Amazon Kids+, Amazon Kids+ Parent Experience
AmazonSeattle, WA • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Amazon rating
7.4
Based on 6,870 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Do you want to create and deliver innovate consumer software products for millions of customers around the world? We are growing and looking for a talented Software Development Engineer to join the Amazon Kids team. You will be responsible for owning and driving large-scale customer-facing features from inception to delivery and beyond. You will have an opportunity to design, architect and build innovative consumer products used every day by people you know.
Our goal is to create a revolutionary experience for parents and kids to enjoy on our Amazon family of devices, as well as Android and iOS devices. Working for Amazon Kids offers a creative, fast-paced, entrepreneurial work environment where you will be at the center of Amazon innovation. Come help build the future of Amazon devices and services!
Key job responsibilities
You will be responsible for owning and driving large-scale customer-facing web applications from inception to delivery and beyond. You will solve technical challenges in web computing, back-end services, and algorithms. Your solutions will be part of consumer products used everyday by people you know.
A day in the life
As an engineer on the Amazon Kids+ Parent Experience Engineering team, you will leverage your experience as a software engineer to solve difficult technical problems and deliver compelling features to customers. You'll invent, design and build software that solves day-to-day challenges that kids and their parents face. You'll work closely with your leadership and product management stakeholders to design simple solutions. You'll help to maintain our production software in the field and you'll identify our pain points and drive your team to solve them. You'll help make your team better, more efficient, and a more enjoyable place to work.
About the team
The Amazon Kids+ Parent Experience Engineering team helps parents and kids maximize the value of their Amazon Kids+ subscription to create, play, and learn on their Amazon devices. We are customer obsessed, mission-driven, and collaborative in everything we do. Our goal is to raise the bar with every delivery so that we can maintain the hard-earned trust of parents and their children.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US