If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Recruiting Coordinator, Amazon University
Seattle, WA · On-site
$22.75 - $30.50/hr
Amazon highly values the candidate experience and the Recruiting Coordinator (RC) in this role will ... This person will be the candidate's primary point of contact for information and assistance ...
Recruiting Coordinator, Amazon University
Seattle, WA · On-site
$22.75 - $30.50/hr
Amazon highly values the candidate experience and the Recruiting Coordinator (RC) in this role will ... This person will be the candidate's primary point of contact for information and assistance ...
Principal Technical Program Manager - Amazon Connect, Amazon Connect Agent Experiences
$146K - $190K/yr
Amazon Connect Customer is an innovative cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect Customer, you ...
Principal Technical Program Manager - Amazon Connect, Amazon Connect Agent Experiences
$146K - $190K/yr
Amazon Connect Customer is an innovative cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect Customer, you ...
Principal Technical Program Manager - Amazon Connect, Amazon Connect Agent Experiences
$146K - $190K/yr
Amazon Connect Customer is an innovative cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect Customer, you ...
Principal Technical Program Manager - Amazon Connect, Amazon Connect Agent Experiences
$146K - $190K/yr
Amazon Connect Customer is an innovative cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect Customer, you ...
Software Dev Engineer, Amazon Connect
Seattle, WA · On-site +1
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Software Dev Engineer, Amazon Connect
Seattle, WA · On-site +1
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Software Dev Engineer, Amazon Connect
Seattle, WA · On-site +1
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Software Dev Engineer, Amazon Connect
Seattle, WA · On-site +1
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
Support Amazon Connect contact center and IVR migration initiatives from discovery through implementation, deployment, hypercare, and post-production support. * Gather, analyze, validate, document ...
Support Amazon Connect contact center and IVR migration initiatives from discovery through implementation, deployment, hypercare, and post-production support. * Gather, analyze, validate, document ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly ...
The Automotive team at Amazon is looking for a highly motivated Senior Vendor Manager to own the P ... Build vendor/brand relationships - be the primary point of contact for vendor selection ...
The Automotive team at Amazon is looking for a highly motivated Senior Vendor Manager to own the P ... Build vendor/brand relationships - be the primary point of contact for vendor selection ...
Sr Software Development Engineer, Amazon Connect
New York, NY · On-site +1
$134K - $176K/yr
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Sr Software Development Engineer, Amazon Connect
New York, NY · On-site +1
$134K - $176K/yr
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Sr Software Development Engineer, Amazon Connect
New York, NY · On-site
$134K - $176K/yr
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Sr Software Development Engineer, Amazon Connect
New York, NY · On-site
$134K - $176K/yr
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Senior Vendor Manager, Amazon, Amazon Automotive, Amazon Automotive
Seattle, WA · On-site
$144K - $190K/yr
The Automotive team at Amazon is looking for a highly motivated Senior Vendor Manager to own the P ... Build vendor/brand relationships - be the primary point of contact for vendor selection ...
Senior Vendor Manager, Amazon, Amazon Automotive, Amazon Automotive
Seattle, WA · On-site
$144K - $190K/yr
The Automotive team at Amazon is looking for a highly motivated Senior Vendor Manager to own the P ... Build vendor/brand relationships - be the primary point of contact for vendor selection ...
Sr Software Development Engineer, Amazon Connect
New York, NY · On-site +1
$134K - $176K/yr
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
Sr Software Development Engineer, Amazon Connect
New York, NY · On-site +1
$134K - $176K/yr
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Amazon Contact information
See salary details
$10.10 - $13.94
16% of jobs
$15.02 is the 25th percentile. Wages below this are outliers.
$13.94 - $17.79
33% of jobs
The median wage is $17.93 / hr.
$17.79 - $21.63
28% of jobs
$21.63 - $25.48
8% of jobs
$25.48 - $29.33
4% of jobs
$29.33 - $33.17
3% of jobs
$33.17 - $37.02
2% of jobs
$37.02 - $40.87
2% of jobs
$40.87 - $44.71
1% of jobs
$44.71 - $48.56
1% of jobs
$48.56 - $52.40
1% of jobs
$10
$22
$52
How much do amazon contact jobs pay per hour?
What is an Amazon Contact job?
What skills and qualifications are needed to thrive as an Amazon Contact Center Associate?
What are common challenges Amazon Contact Center Associates face, and how can they manage them?
What is the difference between Amazon Contact vs Amazon Customer Service Associate?
| Aspect | Amazon Contact | Amazon Customer Service Associate |
|---|---|---|
| Primary Role | Handling customer inquiries via phone, chat, or email, resolving issues, providing support | Assisting customers with orders, returns, and account questions, often via chat or phone |
| Required Skills | Communication, problem-solving, technical knowledge of Amazon systems | Customer service skills, product knowledge, communication |
| Work Environment | Call centers, remote or on-site, fast-paced | Call centers, remote or on-site, customer-focused |
| Common Usage | Handling escalated or complex customer issues | General customer support and order assistance |
Amazon Contact roles typically involve handling escalated or complex customer issues, requiring technical knowledge and problem-solving skills. Amazon Customer Service Associates focus on general support, assisting with orders and account questions. Both roles are vital in delivering customer satisfaction but differ mainly in complexity and scope of support.
How to get a job as an Amazon contact?
What cities are hiring for Amazon Contact jobs?
Cities with the most Amazon Contact job openings:
What states have the most Amazon Contact jobs?
States with the most job openings for Amazon Contact jobs include:
What job categories do people searching Amazon Contact jobs look for?
The top searched job categories for Amazon Contact jobs are:

Sourcing Recruiter, Amazon Pharmacy, Amazon Pharmacy
Nashville, TN • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 21 days ago
Key responsibilities
Build and maintain a network of potential candidates through proactive market research and ongoing relationship management.
Conduct initial phone screens, set expectations about the role and process, and effectively communicate Amazon Pharmacy's mission and culture to prospective talent.
Partner with hiring teams to develop sourcing, assessment, and closing strategies, and participate in special projects or recruiting initiatives.
Amazon rating
7.4
Based on 7,173 frontline employees who took The Breakroom Quiz
Job description
As a member of the Pharmacy TA team, you will partner with hiring managers and business leaders to hire the talent that powers our mission to make medication access simpler, more affordable, and more convenient for customers nationwide. This spans across pharmacy leadership, pharmacist, pharmacy technician, and customer care hiring. You will own searches across multiple business lines, implement creative sourcing strategies to solve hiring challenges, and develop strong candidate pipelines through proactive market research and relationship building. You will have autonomy and ownership over all things top of funnel, including developing and driving talent strategy, using data to continuously improve, and partnering with your recruiting business partners to identify the right talent.
If you are driven by helping others succeed, passionate about perfecting your craft, and looking for an opportunity to meaningfully improve how customers access healthcare, we would love to connect with you.
These role can be based out of Nashville, TN, Seattle, WA, or Arlington, VA only.
Key job responsibilities
• Build and maintain a network of potential candidates through proactive market research and ongoing relationship management; conduct in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios.
• Conduct initial phone screens, set expectations about the particular role and process, and effectively position Amazon Pharmacy's mission and culture to prospective talent.
• Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer expectations.
• Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing new processes and fine-tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.
• Articulate in writing a plan with deliverables, timelines, and a formal tracking process.
• Possess strong ability to screen and prepare a candidate slate within an appropriate and consistent timeline.
• Participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques and identification of top performers for senior-level openings.
• Collaborate with cross-functional teams to deliver a strong candidate pipeline.
BASIC QUALIFICATIONS
- 1+ years of corporate or search firm progressive recruiting or research experience
- Bachelor's degree, or 2+ years of full-time Amazon experience
- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates
PREFERRED QUALIFICATIONS
- Experience managing high volume as well as niche hiring
- Experience managing candidates through recruitment lifecycles; from reach-out, assessment, preparation, negotiation and closing.
- Healthcare or pharmacy recruiting experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 50,900.00 - 89,100.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US