ZipRecruiter

Log In

1

Amazon Connect Jobs in Atlanta, GA (NOW HIRING)

Slalom Consulting

General Information

Atlanta, GA · On-site

$115K - $165K/yr

Our Amazon Connect experts excel in driving customer transformation through the development of distinctive experiences and the application of digital technologies. This role offers an exciting ...

next page

Showing results 1-20

All JobsAmazon Connect JobsAmazon Connect Jobs in Atlanta, GA

Amazon Connect information

See Atlanta, GA salary details

$72.6K

$139.2K

$186.1K

How much do amazon connect jobs pay per year?

As of Aug 24, 2026, the average yearly pay for amazon connect in Atlanta, GA is $139,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,200.00 and $156,300.00 per year, depending on experience, location, and employer.

What is an Amazon Connect?

An Amazon Connect job typically involves working with Amazon's cloud-based contact center service to design, implement, or support customer engagement solutions. Roles can include developers, solutions architects, support engineers, or contact center specialists who configure and optimize Amazon Connect for businesses. Responsibilities may involve setting up call flows, integrating third-party applications, using AI-driven analytics, or ensuring system reliability. These jobs require knowledge of AWS services, telephony, and customer experience best practices.

What are the typical daily responsibilities of an Amazon Connect specialist?

As an Amazon Connect specialist, your daily responsibilities may include designing and configuring contact center flows, integrating Amazon Connect with other AWS services, and troubleshooting technical issues that arise within client environments. You'll collaborate closely with IT teams, business stakeholders, and support staff to ensure smooth contact center operations and optimize customer experiences. The role often involves analyzing system performance, recommending enhancements, and providing user training or technical documentation. This dynamic position provides opportunities to innovate and have a direct impact on customer engagement strategies.

What are the key skills and qualifications needed to thrive in the Amazon Connect position, and why are they important?

To excel in an Amazon Connect specialist role, you need a solid background in cloud-based contact center solutions, experience with telephony systems, and a deep understanding of AWS services. Familiarity with Amazon Connect, AWS Lambda, Amazon S3, and certification as an AWS Certified Solutions Architect or Developer are commonly required. Strong problem-solving abilities, excellent communication skills, and adaptability help professionals succeed in dynamic environments and address client needs efficiently. These competencies are crucial for designing, implementing, and maintaining resilient, customer-centric contact center solutions on the AWS platform.

How does Amazon Connect work?

Amazon Connect is a cloud-based contact center service that enables businesses to set up and manage customer interactions through voice and chat channels. It uses artificial intelligence and integrates with other AWS services to route, monitor, and analyze customer calls, allowing agents to handle inquiries efficiently. Users typically require knowledge of contact center operations and AWS tools to configure and optimize the system.

What is Amazon Connect jobs?

Amazon Connect jobs involve roles related to managing and supporting Amazon Connect, a cloud-based contact center service. These positions often require skills in customer service, cloud technology, and familiarity with contact center operations, and may include roles such as support engineers, system administrators, or customer service agents.

What are the most commonly searched types of Amazon Connect jobs in Atlanta, GA?

The most popular types of Amazon Connect jobs in Atlanta, GA are:

What are popular job titles related to Amazon Connect jobs in Atlanta, GA?

For Amazon Connect jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Amazon Connect jobs in Atlanta, GA look for?

The top searched job categories for Amazon Connect jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Amazon Connect jobs?

Cities near Atlanta, GA with the most Amazon Connect job openings:

Amazon Connect jobs near you
Infographic showing various Amazon Connect job openings in Atlanta, GA as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 62% In-person, 2% Hybrid, and 36% Remote job distribution, with an average salary of $139,222 per year, or $66.9 per hour.

Amazon Connect Manager, Technical Transformation

Deloitte

Atlanta, GA • On-site

Full-time

Re-posted yesterday

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

46th of 151 rated financial services

Job description

Share this job: Share:
Share Amazon Connect Manager, Technical Transformation with Facebook Share Amazon Connect Manager, Technical Transformation with LinkedIn Share Amazon Connect Manager, Technical Transformation with Twitter
Caution against fraudulent job offers. Learn more.

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply