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Amazon Chime Jobs (NOW HIRING)

Naniq Global Logistics

General Manager

Honolulu, HI · On-site

$80K - $110K/yr

Provide daily stats to leadership, manage communication and manifests, and maintain active review of Amazon trips, Contrails reports, and Chime chatrooms. * Equipment & Supplies: Ensure all equipment ...

Naniq Global Logistics

General Manager

Lihue, HI · On-site

$80K - $110K/yr

Review Amazon trips via Relay app * Send out FedEx communication and manifests * Review Contrails reports * Review Chime chatrooms * Ensure supplies are available for crew throughout warehouse

Naniq Global Logistics - Lihue

General Manager

Lihue, HI · On-site

$80K - $110K/yr

Review Amazon trips via Relay app * Send out FedEx communication and manifests * Review Contrails reports * Review Chime chatrooms * Ensure supplies are available for crew throughout warehouse

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All JobsAmazon Chime Jobs

Amazon Chime information

See salary details

$29K

$88.6K

$137K

How much do amazon chime jobs pay per year?

As of Jun 15, 2026, the average yearly pay for amazon chime in the United States is $88,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Amazon Chime position, and why are they important?

To succeed in an Amazon Chime-related role, candidates typically need strong experience in software engineering, cloud-based collaboration platforms, and a background in real-time communication technologies. Familiarity with tools such as AWS, VoIP, WebRTC, and enterprise conferencing systems is important, and certifications like AWS Certified Solutions Architect are often valued. Excellent problem-solving, teamwork, and customer-oriented communication skills set top performers apart. These capabilities are crucial for building, troubleshooting, and continuously improving secure, reliable communication solutions that meet the needs of business users.

What is an Amazon Chime job?

An Amazon Chime job typically involves working on Amazon's communication service, which provides video conferencing, messaging, and voice calling solutions for businesses. Roles may include software development, product management, technical support, or sales related to Chime. Employees in these roles focus on improving the platform, ensuring reliability, and enhancing user experience. Depending on the position, responsibilities may include developing new features, troubleshooting issues, or working with clients to implement Chime solutions effectively.

What are some common challenges faced by professionals working on Amazon Chime products?

Professionals working on Amazon Chime often encounter challenges such as maintaining reliable real-time communication at scale, ensuring data security and privacy, and integrating new features without disrupting existing workflows. Balancing rapid development with high quality standards in a fast-paced, cloud-driven environment is also typical. Because the platform serves a wide range of customers, troubleshooting unique user issues and ensuring seamless compatibility across devices require strong collaboration between engineering, product, and support teams. These challenges make the work dynamic and rewarding for those who thrive in innovative and iterative settings.

More about Amazon Chime jobs
What states have the most Amazon Chime jobs? States with the most job openings for Amazon Chime jobs include:
What job categories do people searching Amazon Chime jobs look for? The top searched job categories for Amazon Chime jobs are:
Amazon Chime jobs near you
Infographic showing various Amazon Chime job openings in the United States as of June 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $88,611 per year, or $42.6 per hour.

Lead Application Engineer - CCaaS

Stellar IT Group

Phoenix, AZ • On-site

Contractor

Posted 20 days ago

Job description

Overview:
Title: Lead Application Engineer - CCaaS (AWS Connect / Five9 / Cloud Migration)
Type: 6+ Month Contract (Potential to Convert)
Location: Hybrid - Phoenix, AZ (18850 N 56th St) preferred; Sunrise, FL (1500 NW 136th Ave) also considered
Role Overview
American Express is seeking a Lead Application Engineer to spearhead the design, development, and modernization of enterprise contact center platforms. This role is central to a large-scale migration from on-premise Genesys to cloud-based CCaaS solutions (AWS Connect or GCP/Five9). The ideal candidate brings deep Java/API engineering expertise, cloud architecture experience, and strong leadership skills to enhance customer experience platforms.
Key Responsibilities
  • Lead development of scalable, enterprise-grade applications and APIs (Java-based).
  • Design and implement CCaaS and Intelligent Virtual Assistant (IVA) solutions.
  • Architect and support cloud migration from Genesys to AWS or GCP platforms.
  • Enhance contact center capabilities: routing, IVR, omnichannel, workforce tools.
  • Integrate systems with CRM platforms (Salesforce, ServiceNow, etc.).
  • Define and drive architecture strategy ensuring scalability, performance, and security.
  • Collaborate with product and business teams to align technical solutions with business outcomes.
  • Mentor engineers and provide technical leadership across initiatives.
Core Requirements
  • 8-10+ years of software engineering experience.
  • Strong expertise in Java development and API engineering.
  • Hands-on experience with contact center technologies (Genesys, Amazon Connect, Five9).
  • Proven background in architecture design and complex system modeling.
  • Solid understanding of data structures, algorithms, and design patterns.
  • Experience with Agile, CI/CD, and DevOps practices.
  • Excellent communication skills to influence technical and non-technical stakeholders.
Cloud / CCaaS Specializations
AWS / Amazon Connect Focus
  • Design CCaaS solutions using Amazon Connect and Amazon Lex.
  • Build conversational IVR leveraging NLU/NLP, intents, and dialog orchestration.
  • Architect AWS environments (Lambda, API Gateway, S3, DynamoDB, Kinesis, CloudWatch, EKS).
  • Implement secure cloud architectures (IAM, VPCs, encryption, multi-region HA).
  • Integrate via Lambda webhooks, CTI adapters, SIP trunking, Amazon Chime Voice Connector.
  • Support migration from legacy platforms to Amazon Connect.

GCP / Five9 Focus
  • Design CCaaS solutions using Dialogflow CX and Five9.
  • Build conversational IVR with NLU/NLP, webhook integrations, and flow orchestration.
  • Architect GCP environments (GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, BigQuery).
  • Implement secure, scalable infrastructure (IAM, VPC, encryption, multi-region HA).
  • Develop and optimize Five9 solutions (ACD, routing, dialer, omnichannel).
  • Lead integrations via APIs, webhooks, SIP/WebRTC, CRM/CTI integrations.
  • Support migration from legacy platforms to Five9.
Additional Technical Skills
  • Infrastructure as Code (Terraform, CloudFormation).
  • Knowledge of OAuth, cloud security architecture, compliance (PCI, HIPAA).
  • Experience with observability, monitoring, and performance optimization.
  • Familiarity with GitHub Actions or similar CI/CD tooling.
Leadership & Soft Skills
  • Strong leadership and mentorship capabilities.
  • Ability to collaborate across distributed teams and stakeholders.
  • Excellent written and verbal communication skills.
  • Proactive mindset with focus on continuous improvement.

Skills:
AWS Connect,five9,GCP,CCAAS

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