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Zappos Amazon Jobs (NOW HIRING)

Senior Product Manager, Zappos

Madison, WI · On-site

$127.50K - $168.30K/yr

We're seeking an experienced Product Manager to own delivery promise quality across Zappos ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

Senior Product Manager, Zappos

Madison, WI

$127.50K - $168.30K/yr

About the team The Speed & Delivery team at Shopbop and Zappos drives innovation in delivery speed, cost efficiency, and on-time performance across Amazon Fashion Subsidiaries. You'll join a team ...

Senior Product Manager, Zappos

Madison, WI

$127.50K - $168.30K/yr

About the team The Speed & Delivery team at Shopbop and Zappos drives innovation in delivery speed, cost efficiency, and on-time performance across Amazon Fashion Subsidiaries. You'll join a team ...

Zappos is seeking a highly analytical Merchandise Planner to drive business success through data ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

Zappos/Shopbop is seeking a creative, task-oriented, and hands-on producer to partner with our ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...

Data Engineer II, Zappos Analytics

New York, NY · On-site

$125.30K - $150.40K/yr

As a Data Engineer at Zappos, you will play a crucial role in designing, developing, and ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...

Zappos is seeking an experienced Buyer to join our Merchandising team. You will be responsible for ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

Zappos is seeking a highly analytical Merchandise Planner to drive business success through data-driven insights, assortment optimization, and category and brand planning. In this role, you will play ...

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Zappos Amazon information

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How much do zappos amazon jobs pay per hour?

As of May 31, 2026, the average hourly pay for zappos amazon in the United States is $49.42, according to ZipRecruiter salary data. Most workers in this role earn between $45.43 and $53.37 per hour, depending on experience, location, and employer.

What is a Zappos Amazon job?

A Zappos Amazon job refers to a position at Zappos, a subsidiary of Amazon that specializes in online shoe and clothing retail. Employees at Zappos work in various roles, including customer service, warehouse operations, marketing, and technology. While Zappos operates with its own unique company culture and workplace environment, it benefits from Amazon's resources and logistical support. Jobs at Zappos often emphasize customer service, innovation, and a strong company culture.

What are the key skills and qualifications needed to thrive in the Zappos Amazon position, and why are they important?

To thrive in a Zappos Amazon Customer Service Representative role, you generally need strong communication skills, a customer-first mindset, and a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, ticketing systems, and online chat tools is typically required. Outstanding interpersonal skills, adaptability, and problem-solving abilities set top candidates apart. These skills ensure exceptional customer experiences and help maintain Zappos Amazon's reputation for excellent service.

What does a typical workday look like for a Zappos Amazon Customer Service Representative?

As a Zappos Amazon Customer Service Representative, your day usually involves responding to customer inquiries via phone, email, or chat, assisting with orders, and resolving product or delivery issues. You'll collaborate closely with team members and other departments to ensure quick and effective problem resolution, often handling a range of situations—from straightforward questions to more complex challenges. The environment is supportive and team-oriented, with a focus on delivering a memorable customer experience. This role offers plenty of variety and continuous learning, making each day unique and engaging for those who enjoy helping others and finding creative solutions.
What cities are hiring for Zappos Amazon jobs? Cities with the most Zappos Amazon job openings:
What are the most commonly searched types of Zappos Amazon jobs? The most popular types of Zappos Amazon jobs are:
What states have the most Zappos Amazon jobs? States with the most job openings for Zappos Amazon jobs include:
Infographic showing various Zappos Amazon job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 4% Full Time, 49% Part Time, 3% Temporary, and 41% Contract. Highlights an 7% Physical, 29% Hybrid, and 64% Remote job distribution, with an average salary of $102,790 per year, or $49.4 per hour.
Zappos Data Scientist III, Zappos/Shopbop Catalog Engineering

Zappos Data Scientist III, Zappos/Shopbop Catalog Engineering

Amazon

Madison, WI • On-site

Full-time

Posted 21 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,795 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

As a Data Scientist on the Shopbop/Zappos Catalog Tech team, you will design and implement scientific approaches to revolutionize how we manage and enhance our product catalog data for our world-class selection of Shoes, Kids, and Active wear. You will work with Zappos' Senior leadership team to solve complex data challenges through advanced analytics and machine learning - creating innovative solutions and influencing product decisions through data-driven insights. You will lead critical initiatives to reduce catalog errors, accelerate product data capture, and develop state-of-the-art image classification systems for fashion features.

You will partner daily with engineering teams and business stakeholders to provide expert guidance on model selection and implementation. As a member of the Zappos technical staff, you will leverage machine learning technologies and have access to industry leaders in AI/ML and E-Commerce to help grow your expertise. You will also routinely collaborate with data science teams across our sister companies at Amazon.com and Shopbop.com

You will push the boundaries of what's possible with applied machine learning and bring innovative solutions to bear for customers (including computer vision, NLP, and advanced ML models). You will think big about how data science can transform our catalog operations and be persistent in delivering robust, scalable solutions.
Key job responsibilities
Design and implement machine learning approaches to improve catalog data quality. Develop and validate scientific methodologies for automated data capture and classification

Partner with engineering teams to integrate ML models into production systems. Create and present analysis that drives decision-making at the senior leadership level.
A day in the life
You start the day reviewing model performance metrics, noting some drift in the image classification system that needs investigation. You spend the morning developing a new approach to reduce product attribute errors using recent advances in LLMs

In the afternoon, you meet with engineering teams to advise on model architecture for a new feature, and wrap up by analyzing the results of your latest A/B test on data capture efficiency improvements.
About the team
Zappos/Shopbop Catalog Tech team owns the software that drives our photostudio, product cataloging, and integration to Amazon's marketplace. We use Amazon's Leadership Principals and Engineering Expertise but have our own fun vibe. We are located in Madison WI, and Las Vegas NV.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US