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Zappos Amazon Jobs (NOW HIRING)

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Merchandise Planner, Zappos

New York, NY · On-site

Zappos is seeking a highly analytical Merchandise Planner to drive business success through data-driven insights, assortment optimization, and category and brand planning. In this role, you will play ...

Socket.dev

Data Engineer I, Zappos Analytics

Manhattan, NY · On-site

$126K - $151K/yr

As a Data Engineer at Zappos, you will play a crucial role in designing, developing, and ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...

Amazon.com

Amazon Equipment Operator

Petersburg, VA · On-site

$20.50/hr

Depending on the role or location, Amazon provides a $110 Zappos gift code towards the purchase of shoes, in order to have you prepared for your first day on the job. Why You'll Love this Job * Stay ...

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How much do zappos amazon jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for zappos amazon in the United States is $49.42, according to ZipRecruiter salary data. Most workers in this role earn between $45.43 and $53.37 per hour, depending on experience, location, and employer.

What is a Zappos Amazon?

A Zappos Amazon job refers to a position at Zappos, a subsidiary of Amazon that specializes in online shoe and clothing retail. Employees at Zappos work in various roles, including customer service, warehouse operations, marketing, and technology. While Zappos operates with its own unique company culture and workplace environment, it benefits from Amazon's resources and logistical support. Jobs at Zappos often emphasize customer service, innovation, and a strong company culture.

What does a typical workday look like for a Zappos Amazon customer service representative?

As a Zappos Amazon Customer Service Representative, your day usually involves responding to customer inquiries via phone, email, or chat, assisting with orders, and resolving product or delivery issues. You'll collaborate closely with team members and other departments to ensure quick and effective problem resolution, often handling a range of situations—from straightforward questions to more complex challenges. The environment is supportive and team-oriented, with a focus on delivering a memorable customer experience. This role offers plenty of variety and continuous learning, making each day unique and engaging for those who enjoy helping others and finding creative solutions.

What are the key skills and qualifications needed to thrive in the Zappos Amazon position?

To thrive in a Zappos Amazon Customer Service Representative role, you generally need strong communication skills, a customer-first mindset, and a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, ticketing systems, and online chat tools is typically required. Outstanding interpersonal skills, adaptability, and problem-solving abilities set top candidates apart. These skills ensure exceptional customer experiences and help maintain Zappos Amazon's reputation for excellent service.

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Zappos Amazon jobs near you
Infographic showing various Zappos Amazon job openings in the United States as of September 2026, with employment types broken down into 62% Full Time, 36% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $102,790 per year, or $49.4 per hour.

Associate Buyer, Zappos Merchandising

New York, NY

Amazon
IT Services • 10K+ employees
Learn more about Amazonexternal

Full-time

Posted 10 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,180 frontline employees who took The Breakroom Quiz

Job description

Zappos is seeking an Associate Buyer to join the Merchandising team. You will be responsible for managing a portfolio of brands through the ordering of new products while analyzing and managing stock levels. The ideal candidate be an effective communicator who will partner with vendors and internal partners to deliver the customer experience Zappos is known for.


Key job responsibilities
Pre-Market Reports: running, organizing and analysis of key reports for market and vendor meetings for all styles
Supports post market recap and assortment review (new vs core/replenish, OTB)
Adept in utilizing purchasing strategy and order-writing logic to create new item orders, core and re-orders
Adept in revising current or future purchase orders for new, core, and DFMS orders
Understands and applies industry-standard negotiation terminology
Maintaining vendor follow-through and communication within established expectations
Capable of working with vendors to reach a payment term that is mutually beneficial and positively aids the organization's contribution profit
Understands how to gather and analyze internal and competitor merchandise data --Possesses knowledge of ABC categorization and analysis
Understands the needs and wants of the different consumer demographics, product segmentation, key selling weeks, and seasonal demand.
A day in the life
You will make a positive impact on customer experience through continuous monitoring of Zappos.com and competitor sites through the lens of the customer. The ideal candidate will be experienced in using the tools and reports to develop a deeper understanding of customer behavior. Being an excellent communicator is a must as you will need to cultivate mutually beneficial relationships with vendors based on openness and trust


About the team
Our team strives to offer our customer a best-in-class, focused assortment in the sizes they need and at a price that is competitive. We are finding ways to move faster and more efficiently than ever before to make smarter buying decisions and deliver results.

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Benefits

Hours and flexibility

Workplace

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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