Amazon Chat Customer Service Jobs in Rochester, MI

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How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what's to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.
Come work on the Amazon Prime Air Team!
Prime Air is revolutionizing delivery services through innovative drone technology. We're seeking a Ground Handler to support our drone delivery operations through ground support activities, basic operational tasks, and community engagement.
Key job responsibilities
* Support daily drone operations by handling and organizing equipment, including batteries and related components
* Monitor airspace in the area of operations and report any potential hazards or obstacles
* Assist with basic warehouse tasks including inventory management and package preparation
* Execute standard operating procedures while maintaining safety and compliance standards
* Engage positively with community members and address basic inquiries about our operations
* Document and report operational activities using standard templates and tools
This role requires the ability to carry/lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach. In addition, this role requires the ability work in an environment where the noise level varies and is subject to variable temperatures and weather (outside temperature, and include refrigerated environments)
This role requires the ability to work any shift, including nights, weekends, and holidays
This role may require travel, up to 25% of the time
Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.
This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA
BASIC QUALIFICATIONS
- High School diploma or equivalent
- Knowledge of basic mechanical aptitude and equipment troubleshooting
- Experience working in a fast-paced, team environment
- Can demonstrate strong attention to safety and ability to follow detailed procedures
- Can travel to local sites up to 25% of the time
- Can provide valid Drivers License
PREFERRED QUALIFICATIONS
- FAA Part 107 Remote Pilot Certificate
- Knowledge of aviation terminology and regulations
- Experience in warehouse or logistics
- Experience in aviation, aerospace, or drone operations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.