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Amazon Chat Customer Service Jobs in Michigan (NOW HIRING)

Ferrellgas

Customer Service Specialist

Lowell, MI · On-site

$15.75 - $21/hr

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Ferrellgas

Customer Service Specialist

Kalkaska, MI · On-site

$15.50 - $20.50/hr

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Ferrellgas

Customer Service Specialist

Howell, MI · On-site

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Adecco

Customer Service Representative

Lansing, MI · On-site

$19/hr

Handle inbound calls, real-time chat, emails, and make outgoing calls. * Communicate special marketing offers to VIP customers. * Offer feedback on service failures or customer feedback. * Uphold ...

Adecco

Customer Service Representative

Lansing, MI · On-site

$19/hr

Handle inbound calls, real-time chat, emails, and make outgoing calls. * Communicate special marketing offers to VIP customers. * Offer feedback on service failures or customer feedback. * Uphold ...

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$15.50 - $20.50/hr

Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$15.50 - $20.50/hr

Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$25 - $28/hr

Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis

Percepta

Customer Service Representative

Dearborn, MI · On-site

$22/hr

Customer Service Representative (04DBI) US-MI- DearbornDescription Drive your career forward with ... video chat, or online messaging. During a Typical Day, You'll * Deliver exceptional, high-quality ...

Percepta

Customer Service Representative

Dearborn, MI · On-site

$22/hr

As a Customer Service Representative working onsite in Allen Park, Michigan , you'll be part of ... video chat, or online messaging. During a Typical Day, You'll * Deliver exceptional, high-quality ...

TTEC

Customer Service Representative

Dearborn, MI

$22/hr

Customer Service Representative Apply now Save jobSaved job Drive your career forward with Percepta ... video chat, or online messaging. During a Typical Day, Youll * Deliver exceptional, high-quality ...

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All JobsAmazon Chat Customer Service JobsAmazon Chat Customer Service Jobs in Michigan

Amazon Chat Customer Service information

See Michigan salary details

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How much do amazon chat customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for amazon chat customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is an Amazon Chat Customer Service?

An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.

What does an Amazon Chat Customer Service representative do?

A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.

What are the key skills and qualifications needed for an Amazon Chat Customer Service position?

To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.

How much do Amazon chat customer service agents make?

Amazon chat customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They often work remotely, using customer service tools and communication skills to assist shoppers efficiently.

How to get an Amazon Chat Customer Service job?

To get an Amazon Chat Customer Service job, candidates should apply through Amazon's careers website, ensuring they meet the minimum requirements such as good communication skills and prior customer service experience. The hiring process typically involves an online application, assessments, and interviews. Familiarity with chat tools and a quiet work environment are also beneficial for success in this role.

What are the most commonly searched types of Amazon Chat Customer Service jobs in Michigan?

The most popular types of Amazon Chat Customer Service jobs in Michigan are:

What are popular job titles related to Amazon Chat Customer Service jobs in Michigan?

For Amazon Chat Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Amazon Chat Customer Service jobs in Michigan look for?

The top searched job categories for Amazon Chat Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Amazon Chat Customer Service jobs?

Cities in Michigan with the most Amazon Chat Customer Service job openings:

Amazon Chat Customer Service jobs near you
Infographic showing various Amazon Chat Customer Service job openings in Michigan as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Specialist

Ferrellgas

Lowell, MI • On-site

$15.75 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Ferrellgas rating

6.9

Company rating: 6.9 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies

Job description

Overview
Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth. As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won't go unnoticed - here, your impact matters.
Why You'll Love Working Here
At Ferrellgas, we're committed to supporting our team with benefits that promote health, financial security, and personal growth:
  • Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
  • Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
  • Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
  • Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
  • Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
  • Employee Perks: Referral program, employee discount programs, and propane savings

Responsibilities
  • Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
  • Works with customers daily to sustain and improve business relationships.
  • Ask probing questions to identify customer issues or concerns.
  • Ensure accurate account maintenance and updating of account information.
  • Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions
  • Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.
  • Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions.
  • Can handle basic de-escalation of customer situations by following our customer complaint resolution policy.
  • Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone.
  • Support the set-up of new customer accounts.
  • Meet or exceed minimum performance standards outlined in company policy.

Qualifications
  • High School Diploma or equivalent.
  • 1 or more years of customer service experience.
  • Exceptional customer service and negotiation skills.
  • Strong organizational skills with typing and data entry experience.
  • Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
  • Proficient in Microsoft Office including Excel, Word, and Access.
  • Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
  • Applicants must not now, or any time in the future, require sponsorship for an employment visa.

Why Ferrellgas?
At Ferrellgas we're honored to be part of tight-knit communities across America and thousands of customers' lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.
Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials
Ready to take the next step in your career? Apply today and be part of our growing team!

What Ferrellgas employees say

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Get the full story on Breakroom

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About Ferrellgas

Sourced by ZipRecruiter

Why work for Ferrellgas? We pride ourselves in providing the best customer service in the propane industry. Ranked consistently as one of the top propane suppliers in the country, Ferrellgas is in the business of providing meaningful moments. Memories full of warmth, dependability you can trust, and outcomes you had only dreamed possible.

Industry

Oil and gas extraction and colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Overland Park, KS, US

Social media

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