Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
New
Detroit, MI · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
New
Wyoming, MI · On-site
$14.50 - $19.75/hr
... and coordinating service schedules for our drivers. This position requires a proactive, self ... and chat) in a professional and friendly manner. - Listen to and address customer inquiries ...
Wyoming, MI · On-site
$14.50 - $19.75/hr
... and coordinating service schedules for our drivers. This position requires a proactive, self ... and chat) in a professional and friendly manner. - Listen to and address customer inquiries ...
Wyoming, MI · On-site
$20/hr
... and coordinating service schedules for our drivers. This position requires a proactive, self ... and chat) in a professional and friendly manner. - Listen to and address customer inquiries ...
Wyoming, MI · On-site
$20/hr
... and coordinating service schedules for our drivers. This position requires a proactive, self ... and chat) in a professional and friendly manner. - Listen to and address customer inquiries ...
Wyoming, MI · On-site
$20/hr
... and coordinating service schedules for our drivers. This position requires a proactive, self ... and chat) in a professional and friendly manner. - Listen to and address customer inquiries ...
Wyoming, MI · On-site
$20/hr
... and coordinating service schedules for our drivers. This position requires a proactive, self ... and chat) in a professional and friendly manner. - Listen to and address customer inquiries ...
Customer Service Representative Do you have exceptional communication skills? Do you enjoy ... Deliver outstanding customer support via phone, email, and chat * Conduct outbound calls to ...
Quick apply
Customer Service Representative Do you have exceptional communication skills? Do you enjoy ... Deliver outstanding customer support via phone, email, and chat * Conduct outbound calls to ...
Standish, MI · On-site
$12.75 - $17/hr
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...
Standish, MI · On-site
$12.75 - $17/hr
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...
Holland, MI · On-site
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Holland, MI · On-site
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
$15.75 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
$15.75 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Howell, MI · On-site
$16 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Howell, MI · On-site
$16 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Concierge Customer Service Representative (04DBJ) US-MI- DearbornDescription Drive your career ... or online chat. You'll play a key role in creating meaningful, accessible, and seamless ...
Quick apply
Concierge Customer Service Representative (04DBJ) US-MI- DearbornDescription Drive your career ... or online chat. You'll play a key role in creating meaningful, accessible, and seamless ...
Kalkaska, MI · On-site
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Kalkaska, MI · On-site
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Kalkaska, MI · On-site
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Kalkaska, MI · On-site
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Holland, MI · On-site
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Holland, MI · On-site
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
$15.50 - $20.50/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
$16 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
$16 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
$15.75 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
$15.75 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Concierge Customer Service Representative Apply now Save jobSaved job Drive your career forward ... chat, or online chat. Youll play a key role in creating meaningful, accessible, and seamless ...
Concierge Customer Service Representative Apply now Save jobSaved job Drive your career forward ... chat, or online chat. Youll play a key role in creating meaningful, accessible, and seamless ...
Lowell, MI · On-site
$15.75 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
Lowell, MI · On-site
$15.75 - $21/hr
Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...
$8.59 - $9.94
2% of jobs
$9.94 - $11.30
4% of jobs
$11.30 - $12.65
11% of jobs
$13.40 is the 25th percentile. Wages below this are outliers.
$12.65 - $14
15% of jobs
The median wage is $15.25 / hr.
$14 - $15.35
20% of jobs
$15.35 - $16.70
15% of jobs
$17.63 is the 75th percentile. Wages above this are outliers.
$16.70 - $18.06
13% of jobs
$18.06 - $19.41
7% of jobs
$19.41 - $20.76
6% of jobs
$20.76 - $22.11
4% of jobs
$22.11 - $23.47
3% of jobs
$8
$16
$23
To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.
An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.
A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.
$33K - $41K/yr
Other
Medical, Dental, Vision, PTO
Re-posted 12 days ago
