Cary, NC · On-site
$14.25 - $18.50/hr
Job Title: Customer Service Representative - Call Center Location: 11800 Weston Parkway Cary NC USA 27513 Screening Questions: Q1: Do you have reliable transportation to be onsite 5 days a week?A2:
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Cary, NC · On-site
$14.25 - $18.50/hr
Job Title: Customer Service Representative - Call Center Location: 11800 Weston Parkway Cary NC USA 27513 Screening Questions: Q1: Do you have reliable transportation to be onsite 5 days a week?A2:
Raleigh, NC · On-site
$20 - $22/hr
Call Center Rep Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a
Raleigh, NC · On-site
$20 - $22/hr
Call Center Rep Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a
$15 - $19.25/hr
The ideal candidate will demonstrate strong interpersonal skills in providing patient and healthcare provider support, understanding of medical benefits, Strong problem solving skills are essential
$15 - $19.25/hr
The ideal candidate will demonstrate strong interpersonal skills in providing patient and healthcare provider support, understanding of medical benefits, Strong problem solving skills are essential
Durham, NC · On-site
$15 - $19.25/hr
Company Description Job Description The ideal candidate will demonstrate strong interpersonal skills in providing patient and healthcare provider support, understanding of medical benefits, Strong
Durham, NC · On-site
$15 - $19.25/hr
Company Description Job Description The ideal candidate will demonstrate strong interpersonal skills in providing patient and healthcare provider support, understanding of medical benefits, Strong
Cary, NC · Remote
$15 - $16/hr
Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center
Cary, NC · Remote
$15 - $16/hr
Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center
Raleigh, NC · On-site
$20 - $22/hr
Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to
Raleigh, NC · On-site
$20 - $22/hr
Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to
Cary, NC · Remote
$15 - $16/hr
Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center
Cary, NC · Remote
$15 - $16/hr
Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center
Cary, NC · On-site
$24 - $35/hr
Job Summary Our client is seeking a Call Center Customer Service Professional to join their team! This position is located in Cary, North Carolina. Core Responsibilities * Serve as the primary point
Cary, NC · On-site
$24 - $35/hr
Job Summary Our client is seeking a Call Center Customer Service Professional to join their team! This position is located in Cary, North Carolina. Core Responsibilities * Serve as the primary point
Cary, NC · On-site
$15.75 - $20.50/hr
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Call
Cary, NC · On-site
$15.75 - $20.50/hr
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Call
Cary, NC · On-site
$14.25 - $18.50/hr
Description Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping
Cary, NC · On-site
$14.25 - $18.50/hr
Description Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping
Fuquay Varina, NC · On-site
$65K/yr
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring
Fuquay Varina, NC · On-site
$65K/yr
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring
Coats, NC · On-site
$65K/yr
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring
Coats, NC · On-site
$65K/yr
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring
Sims, NC · On-site
$65K/yr
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring
Sims, NC · On-site
$65K/yr
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring
Kittrell, NC · On-site
$65K/yr
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring
Kittrell, NC · On-site
$65K/yr
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring
$10.51 - $11.77
1% of jobs
$11.77 - $13.02
4% of jobs
$13.02 - $14.27
9% of jobs
$15.35 is the 25th percentile. Wages below this are outliers.
$14.27 - $15.53
13% of jobs
$15.53 - $16.78
22% of jobs
The median wage is $16.88 / hr.
$16.78 - $18.03
22% of jobs
$18.49 is the 75th percentile. Wages above this are outliers.
$18.03 - $19.29
14% of jobs
$19.29 - $20.54
8% of jobs
$20.54 - $21.79
4% of jobs
$21.79 - $23.05
3% of jobs
$23.05 - $24.30
1% of jobs
$10
$17
$24
Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.
An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.
Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.
$14.25 - $18.50/hr
Contractor
Posted 3 days ago
Job Title: Customer Service Representative – Call Center
Location: 11800 Weston Parkway Cary NC USA 27513
Screening Questions:
Q1: Do you have reliable transportation to be onsite 5 days a week?A2: If no, this role is not a good fit
Q2: Are you able to maintain good attendance throughout the 90 day training period; this means no more than 1 day out for every 30 days and no more than 2 tardies per 30 day period? If not, this role is not a good fit.
Q3: Are you able to handle being in a back to back call scenario for most of the day? How do you deal with the stress?
Q4: What type of learner are you? How do you learn best?
Q5: Can you type, with no errors, at least 35 wpm?
Work Schedule : Schedule: Monday - Friday; 11:30am - 8pm w/a rotating Saturday from 9am - 6pm every 6-8 weeks (when working Saturday, day off will be Tuesday, Wednesday, Thursday or Friday)
Work location & Type: Onsite for at least first 90 days; then possibility of hybrid w/ 2 days in office and 3 days at home based on attendance and performance
Great communication skills; basic problem solving skills; Typing at least 35 wpm; at least 1 yr of high call volume call center experience
Are there any perks to this assignment that would help the supplier better sell your opportunity? On site gym w/signed waiver; opportunity to become full time and room to grow within the company
§ Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
§ Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner
§ Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction.
§ Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral
§ Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
§ Answer patient questions and concerns during refill scheduling and transfer to the clinical team (pharmacists and nurses) when appropriate
§ Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient’s safety
§ Perform other duties as assigned (above tasks may vary slightly depending on the specific team/program requirements.)
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51 - 200 Employees
Alpharetta, GA, US
1996
