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Amazon Call Center Jobs in Ohio (NOW HIRING)

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call Center Representative for a contract-to-hire opportunity in Cincinnati, Ohio. This is a fully onsite ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call Center Representative for a contract-to-hire opportunity in Cincinnati, Ohio. This is a fully onsite ...

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$17 - $26/hr

We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline of our customer service, providing exceptional support and ...

Nexxaworks

Call Center Representative

Columbus, OH

$15.50 - $19.25/hr

Position Overview We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...

AllianceOne

Call Center Supervisor

Maumee, OH · On-site

$17/hr

Customer Service Supervisor (Call Center) Location: Maumee, OH Pay: $17.00 Schedule: Monday- Friday 10:45 am- 7:15 pm Description: The Echo Health Supervisor manages and develops a team of assigned ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$16/hr

Job Summary The Call Center Representative serves as the first point of contact for clients, drivers, vendors, and business partners by providing professional customer service and coordinating ...

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Position Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline of our customer service, providing ...

Alphabe Insight Inc

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Position Overview We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...

Zolidco

Call Center Representative

Columbus, OH

$15.50 - $19.25/hr

Job Summary We are seeking a motivated and sales-focused Call Center Representative to communicate with prospective and existing customers, identify their needs, and promote relevant products and ...

Synchro Speak

Call Center Agent

Cincinnati, OH

Description We are looking for a motivated and customer-oriented Call Center Agent to join our team. In this role, you will be responsible for handling inbound and outbound calls, assisting customers ...

Sparkbit 360

Call Center Agent

Columbus, OH

$16 - $27/hr

Position Overview We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team. In this role, you will be the frontline representative of our company, providing ...

Area Temps

Call Center Representative

Cleveland, OH · On-site

$15/hr

A Call Center Representative is needed to answer calls related to pick-ups and drop-offs, transfer calls to other departments, take messages for departments who are busy handling other callers. and ...

Nexxaworks

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

Position Overview We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...

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How much do amazon call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for amazon call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in Ohio?

For Amazon Call Center jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Ohio look for?

The top searched job categories for Amazon Call Center jobs in Ohio are:

What cities in Ohio are hiring for Amazon Call Center jobs?

Cities in Ohio with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative

LHH US

Cincinnati, OH

$19 - $20/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Call Center Representative
LHH Recruitment Solutions is partnering with our client to hire a Call Center Representative for a contract-to-hire opportunity in Cincinnati, Ohio. This is a fully onsite position to start, with the potential to transition to a remote schedule after approximately six months of successful permanent employment.
Location: Cincinnati, OH (Onsite)
Schedule: Monday-Friday, 7:50 AM - 5:00 PM
Pay: $19.00-$20.00 per hour
Employment Type: Contract-to-Hire
As a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling requests, and issue resolution. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and can provide exceptional customer service over the phone.
Responsibilities
  • Answer a high volume of inbound customer calls professionally and efficiently
  • Assist customers with account questions, service requests, billing inquiries, and scheduling needs
  • Accurately document customer interactions and updates within company systems
  • Explain services, policies, procedures, and account information clearly
  • Research and resolve customer concerns while providing excellent service
  • Partner with internal departments to ensure timely resolution of customer requests
  • Meet established productivity, attendance, and quality standards
Qualifications
  • Previous call center or customer service experience required
  • Strong communication and active listening skills
  • Ability to manage multiple tasks while navigating various computer systems
  • Comfortable working in a fast-paced, high-volume call center environment
  • Detail-oriented with strong problem-solving abilities
  • Dependable with excellent attendance and professionalism
Preferred Qualifications
  • Experience in a service-based, utility, transportation, or logistics environment
  • Background handling billing inquiries or account resolution
  • Familiarity with CRM platforms or customer service software
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
Pay Details: $19.00 to $20.00 per hour
Search managed by: Bianca Kimble
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.