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Altiris Support Jobs (NOW HIRING)

DivIHN

IT Desktop Support Technician

Canton, NY · On-site

... Altiris Deployment server utilization o Asset management skills o Microsoft Edge and various browser(s) support o Installation/configuration of various Adobe products o Installation/configuration of ...

UC Davis Health

End Point Support Analyst

Sacramento, CA · On-site

$37.77 - $60.76/hr

The End Point Support team is responsible for the deployment, maintenance, lifecycle management ... Experience with enterprise client management applications such as Work Space 1 or Altiris.

MM International

Linux Engineer

Saint Louis, MO · On-site

SCCM, Tanium, CF Engine, MECM, or Altiris * Large scale automation platform for rolling stuff out ... support and extend our on-prem version of Tanium across various environments. This role involves ...

Corserva

OS and Application Engieer

Bristol, CT · On-site

... g., Altiris/Symantec Management Platform, Ansible, Salt Stack). • Develop standardized, versioned build processes that support controlled packaging and deployment outcomes across multiple ...

Corserva

OS and Application Engineer

Bristol, CT · On-site

... g., Altiris/Symantec Management Platform, Ansible, Salt Stack). • Develop standardized, versioned build processes that support controlled packaging and deployment outcomes across multiple ...

TEKsystems

On Site Support Technician

Mount Crawford, VA · On-site

$28 - $32/hr

Extensive experience supporting Microsoft Office, SAP, Altiris, and Ghost. • Diagnostic Utilities: Strong working knowledge of diagnostic tools like PowerShell commands, ALTools, and Anti-Malware ...

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How much do altiris support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for altiris support in the United States is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

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IT Desktop Support Technician

Canton, NY • On-site

DivIHN
See more jobs at DivIHNexternal

Contractor

Re-posted 10 days ago

Job description

For further inquiries regarding the following opportunity, please contact our Talent Specialist, Meghna at (224) 369-4230.
Title: IT Desktop Support Technician
Location: Canton,NY
Duration: 12 Months with possibility of extension based on demand.
Schedule:Monday - Friday, 8 AM - 5 PM
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
This position requires U.S. Citizens only to meet the DoD requirements
Description
  • The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and (at times) remotely at a manufacturing facility in the Canton NY (USA).
  • This position requires the candidate to be available for on call 24/7 coverage.
  • The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 7/10 and MS Office suites (2010/2013/2016/O365).
  • Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.
  • Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service.
  • The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines.
  • This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person.
  • The Corporate Field Services technician will take ownership of follow up status and communicate progress regularly to both their customers and leadership (when requested).
  • Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position.

Daily tasks include (but are not limited to):
o Active Directory Administration
o Limited support for corporate mobile devices
o Familiarity with cloud applications (OneDrive, Office365, etc.)
o Troubleshooting Cisco VPN connectivity
o Familiarity supporting Citrix connectivity
o Remediating Symantec Endpoint Protection
o Dameware remote connection/utilization
o Altiris Deployment server utilization
o Asset management skills
o Microsoft Edge and various browser(s) support
o Installation/configuration of various Adobe products
o Installation/configuration of Check Point endpoint client software
o Conference Room equipment
o Printer/driver troubleshooting & installation
o ServiceNow utilization
o Cisco WebEx service support
o Deployment/configuration of standard IP telephony
o Hardware ordering/deployment
Additional responsibilities may include:
o Documentation (records) management
o Knowledge base utilization
o Project interaction
o Customer scheduling/follow-ups
o End user equipment moves (disconnect/reconnect)
o Multi-team interaction and/or technical roundtable participation
o Standard device imaging via USB/PXE server(s)
o Smart-Hands tasks/functions outside of standard operational work
Prefer candidates with:
  • Associates Degree (at least) OR 3-5 years IT experience
  • Hardware Experience (beyond imaging/deployment)

Preferred Certifications:
- CompTIA IT Fundamentals
- CompTIA A+
- CompTIA Cloud+
- CompTIA Mobility+
- CompTIA Network+
- CompTIA Server+
Interview Process:
  • One Round Video Panel Interview

Additional Information:
  • The initial location of assignment is subject to change at any time given that Field Services operates and travels between various sites to facilitate end-user requests/issues.
  • That said, the role may require some light travel as needed for event support and/or remote sites with customers needing assistance.
  • The candidate may be considered for future development opportunities within the Service Line and possibly outside of the organization after a period of 1.5 to 2 years in the Field Services role.
  • The primary role of the Field Services technician is to restore service, NOT root cause analysis.

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