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Altiris Support Jobs (NOW HIRING)

Manage and track service tickets using Altiris Help Desk and Remedy systems. * Oversee incident response, escalation procedures, and shift coverage to maintain continuous support. * Troubleshoot and ...

Manage and track service tickets using Altiris Help Desk and Remedy systems. * Oversee incident response, escalation procedures, and shift coverage to maintain continuous support. * Troubleshoot and ...

Senior Help Desk Technician

Anchorage, AK · On-site

$20.50 - $27.50/hr

Perform system imaging and OS deployment using Altiris Deployment Solution (DS) or SCCM. * Administer and maintain Active Directory accounts, permissions, and group policies. * Support and ...

Desktop Support

Boston, MA · On-site

$22 - $28/hr

Create request for Altiris packaging and follow through process of creation and testing. 4. Create an installation package for IE 11 for all Contact Center, Sitel and back office users, ensuring that ...

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... Utilize Configuration Management tools such as SCCM and Altiris for system provisioning and ...

$103K - $141K/yr

Over seven (7) years of experience engineering and deploying Altiris solutions (Deployment Solution, Service Desk, Inventory Solution, Patch Management, etc.). * Experience supporting systems ...

Senior Systems Engineer

Honolulu, HI · On-site

$103K - $141K/yr

Over seven (7) years of experience engineering and deploying Altiris solutions (Deployment Solution, Service Desk, Inventory Solution, Patch Management, etc.). * Experience supporting systems ...

Desktop Support

Harrodsburg, KY · On-site

$16 - $20.50/hr

Remedy, Altiris, Dame ware, Client WebJet Admin - Search functionality - Registry - User Profiles - Permissions - Strong Remote Support skills and familiarity with remote support tools - Candidate ...

Desktop Support Analyst

Long Beach, CA · On-site

$24.50 - $32.75/hr

Android and iOS support, printer support, rollout and deployment (Altiris), Service Now or similar ticketing system.Required skills and experience: Windows 7+ OS, Mac OS 10.10+, iOS 6+ Interview Type:

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Altiris Support information

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How much do altiris support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for altiris support in the United States is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

What are popular job titles related to Altiris Support jobs?

For Altiris Support jobs, the most frequently searched job titles are:

Senior Help Desk Manager with Security Clearance

On-site

C3EL
IT Services • 1 - 10 employees

Other

Re-posted 21 days ago


Job description

Senior Help Desk Manager Fort Shafter Flats, HI Apply **CONTINGENT UPON CONTRACT AWARD** Overview: Job Title: Senior Help Desk Manager Security Clearance: Secret Location: Fort Shafter Flats, HI (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking a cleared Senior Help Desk Manager to join our on-site team at Fort Shafter Flats in Honolulu, Hawaii. This position is responsible for managing and providing leadership to a tiered Help Desk team supporting multi-classification network environments. The Senior Help Desk Manager will oversee daily IT support operations, ensure service level compliance, and provide expert troubleshooting across hardware, software, and network systems in support of Department of Defense missions. Responsibilities will include, but not be limited to: * Lead and manage Tier I–III Help Desk operations supporting SIPR, NIPR, and CENTRIX networks. * Supervise Help Desk staff to ensure timely incident resolution and adherence to established Service Level Agreements (SLAs). * Manage and track service tickets using Altiris Help Desk and Remedy systems. * Oversee incident response, escalation procedures, and shift coverage to maintain continuous support. * Troubleshoot and resolve complex hardware and software issues across workstations, servers, and mobile devices. * Provide support for A/V equipment, Active Directory, and command-specific applications (ITRS, iPERMS, DTS, etc.). * Manage OS delivery and deployment methods using Altiris Deployment Solution (DS) and SCCM. * Support and troubleshoot USARC-specific application servers, including RCAS, RLAS, and DMO. * Ensure compliance with DoD and organizational cybersecurity policies and procedures. * Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics. Minimum Qualifications: * U.S. Citizenship. * An active, in-scope US Government issued Secret clearance. * Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent). * Minimum of eight (8) years of experience providing IT support services in a tiered Help Desk environment. * Extensive experience in: * Altiris Help Desk and Remedy ticket tracking systems * Managing Help Desk personnel and ensuring SLA compliance * Troubleshooting within SIPR, NIPR, CENTRIX, and STAMIS environments * Active Directory, A/V, servers, and mobile devices * OS deployment and software delivery (Altiris DS, SCCM, etc.) * USARC-specific systems such as RCAS, RLAS, and DMO * Troubleshooting command applications (ITRS, iPERMS, DTS, etc.) Preferred Qualifications: * Experience supporting DISA, USARPAC, and USARC IT Tiered Support Services. * Extensive knowledge of Altiris Help Desk Solution, Altiris Deployment Solution, and Altiris Software Delivery environments. Education: *  A minimum of a High School diploma or equivalent is required.