ZipRecruiter

Log In

1

Aloha Pos Technician Jobs (NOW HIRING)

Popeyes

IT Field Support Specialist

Sugar Land, TX · On-site

Our Help Desk Technicians make sure the technology behind the scenes keeps up with the fast pace of ... Deliver first-level support for restaurant operations, including NCR, Aloha, and Sicom (Xenial) POS ...

previous page

Showing results 21-26

All JobsTechnology JobsSoftware JobsSoftware Developer JobsAloha Pos Technician Jobs

Aloha Pos Technician information

See salary details

$14

$20

$24

How much do aloha pos technician jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for aloha pos technician in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $21.63 per hour, depending on experience, location, and employer.

What is an Aloha POS technician?

An Aloha POS Technician is a professional who installs, maintains, and troubleshoots the Aloha Point of Sale (POS) systems commonly used in restaurants and hospitality businesses. Their duties include setting up hardware and software, providing technical support to users, and ensuring smooth operation of the POS system. They may also train staff on how to use the system and perform regular updates or repairs to keep the system running efficiently.

What are the key skills and qualifications needed to thrive as an Aloha POS technician, and why are they important?

To thrive as an Aloha POS Technician, you need strong troubleshooting skills, knowledge of point-of-sale (POS) systems, and experience with hardware/software installation, often supported by relevant IT certifications or technical training. Familiarity with Aloha POS software, networking fundamentals, and tools such as remote desktop utilities is typically required. Excellent customer service, communication skills, and the ability to work under pressure are valuable soft skills for this role. These competencies ensure efficient system maintenance, quick resolution of technical issues, and positive client experiences in demanding retail or hospitality environments.

What are some common challenges Aloha POS technicians face when supporting restaurant operations, and how can they be addressed?

Aloha POS Technicians often encounter challenges such as troubleshooting hardware failures during peak service hours, resolving software integration issues, and providing timely support to minimize downtime. These situations require strong problem-solving skills, clear communication, and the ability to remain calm under pressure. Building a solid understanding of both the Aloha POS system and the specific workflows of each restaurant helps technicians quickly identify root causes and implement effective solutions. Proactive maintenance and regular training can further reduce the frequency of unexpected issues.

What is the difference between Aloha Pos Technician vs Micros Pos Technician?

AspectAloha Pos TechnicianMicros Pos Technician
CertificationsTypically requires POS system certifications, hardware troubleshootingSimilar certifications, focus on Micros POS systems
Work EnvironmentHotels, restaurants, retail outlets using Aloha POSHotels, restaurants, retail using Micros POS
Employer & IndustryHospitality, retail, food serviceHospitality, retail, food service

The main difference between an Aloha Pos Technician and a Micros Pos Technician lies in the specific POS systems they support. Aloha technicians specialize in Aloha POS hardware and software, while Micros technicians focus on Micros POS solutions. Both roles require similar certifications and work in comparable environments within the hospitality and retail industries.

What cities are hiring for Aloha Pos Technician jobs?

Cities with the most Aloha Pos Technician job openings:

What states have the most Aloha Pos Technician jobs?

States with the most job openings for Aloha Pos Technician jobs include:

What are popular job titles related to Aloha Pos Technician jobs?

For Aloha Pos Technician jobs, the most frequently searched job titles are:

Infographic showing various Aloha Pos Technician job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,292 per year, or $20.8 per hour.

IT Field Support Specialist (Phoenix)

Phoenix, AZ • On-site

Popeyes
Food Services and Drinking Places • 10K+ employees
Learn more about Popeyesexternal

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Popeyes rating

4.3

Company rating: 4.3 out of 10

Based on 408 frontline employees who took The Breakroom Quiz

Job description

Looking for an IT-role in the restaurant field?
At Popeyes, we're not just serving food-we're serving joy, tradition, and hospitality. Our Help Desk Technicians make sure the technology behind the scenes keeps up with the fast pace of our kitchens and drive-thrus.
In this role, you'll provide essential first-level IT support to ensure our restaurants run smoothly, supporting everything from POS systems to restaurant technology infrastructure.
What We Offer
  • Competitive Pay - rewarding your skills and experience
  • Comprehensive Benefits - medical, dental, and vision coverage
  • Paid Time Off (PTO) - vacation, and holidays*
  • Career Growth Opportunities - training and advancement within IT and operations
  • Supportive Team Culture - collaborative environment with opportunities to learn and grow

Key Responsibilities
  • Deliver first-level support for restaurant operations, including NCR, Aloha, and Sicom (Xenial) POS systems.
  • Diagnose and resolve hardware/software issues for registers, computers, laptops, mobile devices, and restaurant equipment (time clocks, headsets, drive-thru timers, order boards).
  • Accurately enter and manage tickets, resolving or escalating as needed.
  • Respond to requests via phone, email, and remote sessions.
  • Support system setups, software installations, and access configurations.
  • Troubleshoot connectivity, email, and web access issues for restaurant teams.
  • Assist with monitoring and correcting restaurant sales data.
  • Provide training and guidance to restaurant and field leaders on applications and system use.
  • Participate in rotating Help Desk duties, including outage coordination and project work.

Qualifications
  • 1-3 years of experience in an IT Help Desk or related field.
  • Strong troubleshooting abilities and remote support skills.
  • Knowledge of Microsoft Office Suite, Microsoft Teams, and Windows operating systems.
  • Solid understanding of network protocols.
  • Excellent communication, patience, and customer service skills.
  • Associate's degree in Computer Science/MIS or equivalent experience preferred.
  • Prior experience in quick-service restaurant or retail IT support is highly valued.
  • Experience with Sicom POS systems is a plus.

We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. ZNH FoodInc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.

What Popeyes employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Popeye's Louisiana Kitchen logo

About Popeye's Louisiana Kitchen

Sourced by ZipRecruiter

Popeyes Louisiana Kitchen, based in Miami, FL, US, is a renowned name in the fast-food industry and the multinational operator of fried chicken fast food restaurants. Their offerings primarily include Fried Chicken, Cajun Cuisine, seafood, red beans and rice, and other regional meals. Founded in New Orleans, Louisiana in 1972, the company strives to bring Louisiana's rich culinary tradition of exceptional flavors, spices, and unique recipes to the world. Their mission is anchored in their core values of passion for their food, respect for their heritage, and love for their guests. Over the decades, Popeyes has scored major achievements like steady global expansion, reaching near 3,000 locations globally, and continually innovating by introducing items like the virally popular Popeyes Chicken Sandwich.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1972

View All Popeye's Louisiana Kitchen Jobs

Apply