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Aloha Pos Support Specialist Jobs (NOW HIRING)

E-Solutions

Aloha Support Consultant

Westlake, OH · On-site

Westlake, OH (Hybrid, 2 days onsite 3 days remote in a week.) Job Duration: Long Term Contract • NCR Aloha POS Administration and Support • Restaurant Technology Platforms • POS Hardware ...

Pei Wei

Sr. Restaurant Technology Administrator

Irving, TX · On-site

$79K - $107K/yr

Serve as administrator for NCR Aloha POS, including system configurations, hierarchies, and 3rd party integrations. * Manage and support restaurant internet circuits, Meraki firewalls, and ...

CoCard Business

Tier 1 - Technical Support

Roseville, CA · On-site

$26.50/hr

Position Overview As an IT Support Specialist, you will provide Tier 1 and Tier 2 technical support for POS systems, payment terminals, networking equipment, software applications, and merchant ...

Yums Associates LLC

Crew Member

Providence, RI

$12 - $16/hr

... supporting overall restaurant operations. Skills Proven experience in food service or quick service & fast food restaurants; restaurant experience preferred. Knowledge of POS systems like Aloha POS ...

Qdoba 340 Amherst

Assistant General Manager

Nashua, NH · On-site

$21 - $23/hr

Support and Manage inventory control, food safety compliance, and proper food handling procedures to maintain high standards of cleanliness and quality. * Utilize POS systems such as Aloha POS for ...

Qdoba Bald Hill Rd

Shift Leader

Warwick, RI

$17 - $18/hr

Support and Manage inventory control, food safety compliance, and proper food handling procedures to maintain high standards of cleanliness and quality. * Utilize POS systems such as Aloha POS for ...

Yums Associates LLC

Crew Member

Providence, RI · On-site

$12 - $16/hr

... supporting overall restaurant operations. Skills Proven experience in food service or quick service & fast food restaurants; restaurant experience preferred. Knowledge of POS systems like Aloha POS ...

Bun Intended Fl

Assistant Manager

Port Orange, FL

The ideal candidate will play a crucial role in supporting the daily operations of our restaurant ... Utilize Aloha POS system for order processing and reporting. Experience * Previous experience in a ...

Bun Intended Fl

Assistant Manager

Port Orange, FL

The ideal candidate will play a crucial role in supporting the daily operations of our restaurant ... Utilize Aloha POS system for order processing and reporting. Experience * Previous experience in a ...

Pizza Ranch

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Restaurant Team Member

Ashwaubenon, WI · On-site

$7 - $13/hr

Operate POS systems such as Aloha POS and Micros POS to process retail sales transactions, handle ... Support the team in maintaining a welcoming environment through excellent customer service, serving ...

Red Robin Gourmet Burgers

Data Configuration Specialist

$73K - $101K/yr

Supports the Red Robin restaurant and guest experience by configuring, optimizing, and maintaining ... What we're looking for: * 2+ years' experience working with Aloha POS, Olo, Monkey Media, or ...

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Aloha Pos Support Specialist information

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How much do aloha pos support specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for aloha pos support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is an Aloha POS Support Specialist?

Aloha POS Support Specialists are professionals who provide technical support and troubleshooting for the Aloha Point of Sale (POS) system, commonly used in the restaurant and hospitality industry. They assist customers with software issues, hardware malfunctions, system updates, and user training. Their goal is to ensure that Aloha POS systems run smoothly so businesses can operate efficiently without interruption. These specialists may also help with system installations and provide guidance on best practices for using the POS software.

What are the key skills and qualifications needed to thrive as an Aloha POS Support Specialist, and why are they important?

To thrive as an Aloha POS Support Specialist, you need strong troubleshooting abilities, technical knowledge of POS systems, and a background in IT or computer science, often supported by relevant certifications. Familiarity with Aloha POS software, Windows operating systems, networking, and remote support tools is typically required. Outstanding communication, patience, and problem-solving skills help specialists manage customer issues and provide effective support. These skills are crucial for ensuring quick resolution of technical problems, minimizing downtime, and maintaining customer satisfaction in fast-paced retail or hospitality environments.

What are some common challenges faced by Aloha POS Support Specialists and how can they be addressed?

Aloha POS Support Specialists often encounter challenges such as troubleshooting hardware malfunctions, resolving software integration issues, and assisting users with navigating complex system features. These challenges can be addressed by maintaining a strong knowledge base of the Aloha POS system, practicing clear communication with end-users, and collaborating closely with IT teams or vendors to resolve escalated issues. Staying up-to-date with software updates and regularly participating in training sessions also helps specialists effectively support restaurant staff and ensure minimal downtime.

What is the difference between Aloha Pos Support Specialist vs Aloha POS Technician?

AspectAloha Pos Support SpecialistAloha POS Technician
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, hardware/software troubleshooting
Work EnvironmentCustomer support, remote or on-siteOn-site hardware repair and installation
Employer & IndustryHospitality, restaurants, retailHospitality, retail, POS system providers
Common Search/ComparisonSupport and troubleshooting rolesHardware repair and system setup

The Aloha Pos Support Specialist primarily handles customer support, troubleshooting software issues, and providing remote assistance. In contrast, the Aloha POS Technician focuses on hardware repairs, system installations, and on-site technical maintenance. Both roles are essential in the hospitality and retail industries but differ in technical scope and work environment.

What are popular job titles related to Aloha Pos Support Specialist jobs?

For Aloha Pos Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Aloha Pos Support Specialist job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, 10% Hybrid, and 10% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

POS Support Specialist - Remote/2nd Shift

Marietta, GA • Remote

Expert Technical Solutions
IT Services • 11 - 50 employees
Learn more about Expert Technical Solutionsexternal

Full-time, Other

Medical

Posted 4 days ago

Job description

POS Support Specialist I – Remote/2nd Shift
 
Expert Technical Solutions has an outstanding opportunity for a POS Support Specialist with a fast-growing company in Marietta, GA.
 
This is a fully remote, Direct Hire opportunity offering competitive salary, excellent benefits, and growth opportunities!
 
Must be willing to work at least one weekend day and a 12:00 PM to 9:00 PM Eastern shift.
 
The POS Support Specialist will be responsible for remote maintenance, repair, and troubleshooting of point-of-sale and payment systems. This role will provide exceptional customer service and support to clients, ensuring their systems are running smoothly and efficiently and encouraging client retention.
 
Duties and Responsibilities:
 
  • Take full ownership of remote troubleshooting, maintenance, and repair of POS and payment systems.
  • Use ConnectWise Manage and ConnectWise Control RMM to log, track, and resolve issues.
  • Ensure customers receive timely and accurate support to minimize downtime.
  • Maintain high customer satisfaction by resolving tickets efficiently within SLA timelines.
  • Work with internal staff to be POC for support team escalations and training needs
  • Deliver high-touch support with proactive communication, white-glove issue resolution, and follow-through.
 
Skills:
 
  • Skills in maintenance, repair, troubleshooting, and remote service for electronic or computer systems.
  • Experience in restaurants or related industry 
  • Experience in providing excellent customer service
  • Excellent communication and interpersonal skills both verbal and written
  • General understanding of computer networks, inclusive of devices, installation, and setup