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Allianz Partners Jobs (NOW HIRING)

Allianz

Quality Team Leader, North America

Richmond, VA · On-site

$51K - $76K/yr

This posting is for an existing vacancy. 103485 | Customer Services & Claims | Professional | [[filter11]] | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted ...

Allianz

Senior Consultant

Minneapolis, MN · On-site

$85K - $115K/yr

... partner of choice for Allianz Group core segments, transforming the future of Allianz from within. We bring deep industrial and functional expertise to fulfill our clients' needs, ranging from ...

Allianz

Principal Consultant

Minneapolis, MN · On-site

$110K - $140K/yr

... partner of choice for Allianz Group core segments, transforming the future of Allianz from within. We bring deep industrial and functional expertise to fulfill our clients' needs, ranging from ...

Allianz

HR Business Partner

Baltimore, MD · On-site

$90K - $105K/yr

Acts as an emerging HR Business Partner, supporting designated business areas while building deep ... At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we ...

Allianz

Business Development Sales Manager

Baltimore, MD · On-site

$165K - $190K/yr

Align cross-functionally with marketing, sales, and partners to drive integrated go-to-market ... At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we ...

Allianz

Product Analyst Senior | Hybrid

Minneapolis, MN · On-site

At Allianz Life, we are driven by our mission - we secure your future - and by our common goal of ... Highly collaborative with good conflict resolutions skills to effectively partner with team both in ...

Allianz

Senior Underwriter - Property

San Francisco, CA · On-site

$99K - $150K/yr

Your Team Allianz Commercial (AzC) specializes in corporate property insurance for the most complex ... By developing and maintaining strong relationships with producers and clients, in partnership with ...

Allianz

Underwriter Senior - Actuary | Remote

Minneapolis, MN · On-site +1

$102K - $121K/yr

Due Diligence: • Provide due diligence and underwriting support for other entities within Allianz SE • Conduct due diligence and file reviews at counter-party locations Industry & Partner ...

Allianz

Business Analyst

Baltimore, MD · On-site

$105K - $120K/yr

The Business Analyst partners with business and technology teams to translate business needs into ... At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we ...

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Allianz Partners information

What is the difference between Allianz Partners vs Claims Adjuster?

AspectAllianz PartnersClaims Adjuster
CredentialsInsurance certifications, customer service skillsInsurance licenses, claims handling certifications
Work EnvironmentCustomer support, claims processing, policy managementAssessing claims, investigating incidents, negotiating settlements
Industry UsageInsurance, travel assistance, roadside servicesInsurance industry, property and casualty claims

Allianz Partners primarily focuses on customer service, policy management, and assistance services within the insurance industry. Claims Adjusters specialize in evaluating and settling insurance claims. While both roles require insurance knowledge and certifications, Allianz Partners emphasizes customer support and service delivery, whereas Claims Adjusters focus on claims investigation and settlement.

What is Allianz Partners?

Allianz Partners is a global company specializing in insurance and assistance services. They provide solutions in areas such as travel insurance, health and life insurance, automotive assistance, and home and family protection. Their services are designed to support individuals, families, and businesses in times of need, offering help through global networks and digital tools. Allianz Partners works with customers worldwide to ensure safety, convenience, and peace of mind in unexpected situations.

What are the key skills and qualifications needed to thrive as an Allianz Partners employee?

To thrive at Allianz Partners, you generally need a background in insurance, customer service, or medical assistance, often supported by relevant degrees or certifications. Familiarity with industry-standard claims management software, CRM systems, and multilingual capabilities are typically required. Strong communication, problem-solving skills, and cultural sensitivity help employees excel in a global, client-facing environment. These skills are crucial for delivering seamless support and building trust with clients across diverse markets.

How does collaboration typically work within teams at Allianz Partners?

At Allianz Partners, teams are known for their collaborative culture, often working closely with colleagues from diverse departments such as claims, customer service, IT, and sales. New hires can expect to participate in regular team meetings, joint projects, and cross-functional initiatives aimed at improving customer experience and operational efficiency. Open communication and information sharing are encouraged, ensuring everyone is aligned on goals and priorities. This structure not only fosters a supportive environment but also provides valuable exposure to different areas of the business, aiding in professional development.
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Infographic showing various Allianz Partners job openings in the United States as of July 2026, with employment types broken down into 9% Internship, 74% As Needed, 2% Full Time, 1% Part Time, 13% Nights, and 1% Summer. Highlights an 1% Physical, and 99% Hybrid job distribution.

Quality Team Leader, North America

Allianz

Richmond, VA • On-site

$51K - $76K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Allianz rating

9.3

Company rating: 9.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

18th of 301 rated insurance

Job description

We are seeking a motivated and people-focused Quality Team Leader to lead a team of Quality Specialists within Transversal Claims Operations. This role is responsible for driving team performance, ensuring quality standards are met, customer escalations and complaints are resolved fairly and compliantly, and excellent customer outcomes are delivered.
As a frontline leader, you will coach and develop employees, manage escalations, monitor operational performance, and partner with cross-functional teams to identify trends and drive continuous improvement.
What you will do:
  • Lead, coach, and develop a team of Quality Specialists.
  • Analyze quality, complaint, and performance data to identify opportunities for improvement.
  • Support process improvements, operational initiatives, and change management activities.
  • Conduct performance reviews, one-on-one meetings, and coaching sessions.
  • Monitor productivity, quality, and service levels to achieve team goals.
  • Manage workload distribution and support operational efficiency.
  • Serve as the escalation point for complex or high-risk customer escalations, concerns, and complaints.
  • Oversee quality checks and assurance across the team's work to ensure accuracy, consistency, and adherence to standards.
  • Ensure quality checks and complaint handling meet regulatory requirements and company standards.
  • Collaborate with Claims, Quality, Compliance, Legal, and Customer Experience teams to resolve issues and improve outcomes.
  • Ensure functional rule application locally and support audit process and closing findings as required.
  • Engage directly with customers and partners to resolve concerns and strengthen relationships.
  • Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
  • Candidates must reside in Virginia, Florida, Georgia, Maryland, North Carolina, or Texas to be considered for this position. This role may require occasional travel to our Virginia home office for meetings and team events, as business needs dictate.

What you will bring:
  • Associate's degree or equivalent combination of education and experience.
  • 3+ years of experience in quality assurance, complaints handling, claims, insurance operations, or a related field.
  • Previous leadership, supervisory, or team lead experience preferred.
  • Strong understanding of quality assurance, complaint resolution, and regulatory requirements.
  • Proven coaching and employee development skills.
  • Excellent problem-solving, decision-making, and conflict-resolution abilities.
  • Strong analytical and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office and operational reporting tools.

What we offer:
Annualized base pay is USA - $51,930 - $76,131 USD
Actual base pay may vary based upon factors such as relevant experience, qualifications, internal equity of peers, and geographic location. Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary.
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions and may vary based on position and/or employment status.
At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.
This posting is for an existing vacancy.
103485 | Customer Services & Claims | Professional | [[filter11]] | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.

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