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Aldi Customer Service Jobs (NOW HIRING)

National Buying Services is the department dedicated to acquiring the goods that our ALDI customers count on. Beyond working to secure quality products at the lowest possible prices through our ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

New

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

New

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week ...

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Aldi Customer Service information

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$26

How much do aldi customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for aldi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is ALDI's rate of pay per hour?

Aldi customer service associates typically earn around $12 to $15 per hour, depending on location and experience. Starting pay may be higher in some regions, and employees often receive additional benefits such as employee discounts and flexible scheduling.

Does Aldis have remote positions?

Aldi Customer Service positions are primarily in-store roles that require physical presence at store locations. Currently, Aldi does not typically offer remote customer service jobs, as the role involves direct interaction with customers and store operations. Some administrative or corporate roles may have remote options, but customer-facing positions generally require on-site work.

What are the key skills and qualifications needed to thrive in the Aldi Customer Service position, and why are they important?

To thrive as an Aldi Customer Service representative, you need strong communication skills, the ability to handle customer inquiries efficiently, and basic math skills, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is beneficial. Outstanding teamwork, problem-solving ability, and a positive, professional attitude are key soft skills for excelling in this position. These skills are essential for delivering excellent customer experiences and maintaining Aldi's reputation for fast, friendly service in a busy retail environment.

What position at ALDI pays the most?

At ALDI, the highest-paying positions are typically store managers and regional directors, who oversee multiple stores and have significant leadership responsibilities. These roles often require experience in retail management, strong leadership skills, and sometimes relevant certifications. Compensation varies by location and experience but generally includes higher salaries and bonuses compared to entry-level positions.

What does a typical shift look like for an Aldi Customer Service team member?

A typical shift for an Aldi Customer Service team member includes assisting customers with purchases, answering their questions, resolving any issues, and keeping the checkout area organized and efficient. In addition to cash handling and operating the register, you may help restock shelves and maintain store cleanliness. You’ll often work as part of a small, collaborative team, rotating tasks to keep things running smoothly. The pace can be fast, especially during peak shopping hours, but teamwork and clear communication help ensure that both customers and staff have a positive experience.

What is an Aldi Customer Service job?

An Aldi Customer Service job involves assisting customers with inquiries, handling complaints, and ensuring a smooth shopping experience. Employees may work at the register, stock shelves, and help maintain store cleanliness. They also provide information about products, store policies, and promotions. Strong communication and problem-solving skills are essential for handling customer concerns efficiently.

How difficult is it to get hired at ALDI?

Getting hired as an Aldi customer service associate typically involves submitting an online application, passing a background check, and completing an interview. The hiring process is competitive but straightforward, with a focus on customer service skills and availability. Candidates with previous retail experience may have an advantage.
More about Aldi Customer Service jobs
What cities are hiring for Aldi Customer Service jobs? Cities with the most Aldi Customer Service job openings:
What are the most commonly searched types of Aldi Customer Service jobs? The most popular types of Aldi Customer Service jobs are:
What states have the most Aldi Customer Service jobs? States with the most job openings for Aldi Customer Service jobs include:
What job categories do people searching Aldi Customer Service jobs look for? The top searched job categories for Aldi Customer Service jobs are:
Infographic showing various Aldi Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 9% Physical, and 91% Hybrid job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Associate Buyer

$28.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


ALDI rating

7.7

Company rating: 7.7 out of 10

Based on 873 frontline employees who took The Breakroom Quiz

7th of 119 rated grocery stores


Job description

National Buying Services is the department dedicated to acquiring the goods that our ALDI customers count on.  Beyond working to secure quality products at the lowest possible prices through our Buying and support teams (Administration, Merchandising, Pricing, Quality Assurance, Analytics and more), our teams ensure we are providing the best value and quality in everything we do.

Are you a dynamic and experienced professional looking to make a significant impact in the retail industry? Join our team as an Associate Buyer, where you'll have the opportunity to support the buying team and help shape our product assortment. This role offers a unique blend of creativity, problem-solving, and supplier communication in a fast-paced environment. If you're looking to grow your skills and advance your career in a growing organization, apply today.
As part of the ALDI National Buying team, your focus will be putting great products in our stores that closely align with customer preferences. While working directly with suppliers, you’ll focus on merchandising and pricing as well as corporate responsibility when it comes to our materials. You’ll also focus on developing a wide range of products that meet or exceed our quality standards. If you’re looking to grow your skills and your career, choose more with ALDI.

We're looking for a motivated, results-driven Associate Buyer to join our growing ALDI National Buying team. In this role, you'll work closely with suppliers and support the Buying Director. You'll need exceptional time management and organizational skills, the ability to think critically, and be able to manage multiple projects in our fast-paced environment.

Position Type: Full-Time
Starting Wage: $28.75 per hour
Wage Increases: Year 2 - $29.75 | Year 3 - $30.75 | Year 4 - $31.75
Work Location: Batavia, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week)

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

• Supports the Director Buying to oversee the product life cycle of a sub-group of products.
• Requests, organizes, and manages product samples from suppliers.
• Understands commodities and provides recommendations to direct leader based on market knowledge.
• Manages multiple projects at once by prioritizing, setting deadlines and coordinating the flow of information internally and externally. 
• Strategizes effectively to solve problems with vendors and product issues.
• Utilizes various computer applications for database management, report generation and tracking spreadsheets.
• Serves as the primary liaison between internal and external parties in coordination with direct leader.
• Provides training to new staff and contributes to committee or teamwork.
• Provides recommendations for changes or improvements on operating or training procedures and seeks further training on areas if needed.
• Performs administrative and clerical duties such as answering phones, preparing documents, maintaining calendar meetings/appointments, upholding files, and processing paperwork.
• Collaborates with team members and communicates relevant information to direct leader.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.
 

Job-specific Competencies:
Knowledge/Skills/Abilities

• Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Gives attention to detail and follows instruction.
• Ability to stay organized and multi-task efficiently.
• Ability to work both independently and within a team environment. 
• Establishes goals and works toward achievement. 
• Effective time management; maximizes productivity.
• Excellent verbal and written communication skills.
• Projects a positive image of the business.
• Understands, recognizes and effectively manages challenges by proactively working to decrease their impact and frequency of occurring.
• Proficient in Microsoft Office Suite. 
• Develops and maintains positive relationships with internal and external parties.


Education and Experience:

• Associate Degree in Business or a related field required.
• A minimum of 1-3 years of relevant experience required.
• Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements:

• Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

• Minimal travel required as needed for job related duties such as training, project work and administrative tasks.

ALDI offers competitive wages and benefits, to all employees including:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Discount Program

In addition, full-time employees are offered:

  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave at 100% of pay
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance

*Full-time employees average 30 or more hours per week within an annual lookback period

**Benefits offered to full-time and part-time employees may vary by state

Click here to learn more about the benefits ALDI has to offer

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.


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About ALDI

Sourced by ZipRecruiter

We're ALDI, one of America's favorite grocers. We've grown a lot in the past few years, expanding our reach and customer base all around the country. Whether it's in customer service or our exceptional products, we owe our success to the efficiencies we create in every corner of our company and the people at each level who make that happen.

Industry

Wholesale

Company size

10,000+ Employees

Headquarters location

Batavia, IL, US