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Alcoholics Anonymous

Staff Services Associate

Manhattan, NY · On-site

$51K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Alcoholics Anonymous fellowship is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. The General Service Office (GSO) in the Morningside Heights ...

The GEO Group

Lead Substance Abuse Counselor

South Bay, FL · On-site

$61K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Recruits volunteers to participate in Alcoholics Anonymous and Narcotics Anonymous programs. * Performs other duties as may be assigned by the supervisor. * Performs other duties as assigned.

CRI-Help

Group Facilitator - SUD Treatment

North Hollywood, CA · On-site

$24 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must be familiar with the 12 Steps of Alcoholics Anonymous and / or Narcotics Anonymous. * Must be able to communicate well with staff and clients. * Must be proficient in English reading and writing.

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How much do alcoholics anonymous jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for alcoholics anonymous in the United States is $13.46, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $13.94 per hour, depending on experience, location, and employer.

What is Alcoholics Anonymous?

Alcoholics Anonymous (AA) is an international fellowship of individuals who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. Members meet regularly to share their experiences, strength, and hope with each other to solve their common problem and help others recover from alcoholism. AA follows a twelve-step program designed to help people achieve and maintain sobriety.

What is an Alcoholics Anonymous job?

Alcoholics Anonymous (AA) is a fellowship for individuals recovering from alcohol addiction, and it does not typically have paid job positions. However, some administrative or support roles may exist within AA’s service structure, such as at local intergroup offices or central service offices. Most of AA’s work is carried out by volunteers who facilitate meetings, provide sponsorship, and support newcomers in their recovery journey.

What are some common challenges faced by Alcoholics Anonymous group facilitators, and how can they address them?

Alcoholics Anonymous group facilitators often encounter challenges such as managing diverse personalities, maintaining a supportive and confidential environment, and encouraging participation from quieter members. Facilitators can address these by setting clear group guidelines, practicing active listening, and promoting respect among all attendees. Building trust and fostering open communication are also key to helping members feel comfortable sharing their experiences and progress.

What are the key skills and qualifications needed to thrive as an alcohol and drug counselor, and why are they important?

To thrive as an Alcohol and Drug Counselor, you need a deep understanding of addiction, counseling techniques, and often a relevant degree or certification in substance abuse counseling. Familiarity with case management software, assessment tools, and documentation systems is typically required. Compassion, active listening, and resilience are critical soft skills for building trust and supporting clients through recovery. These skills ensure effective client support, facilitate lasting recovery, and help maintain professional standards within treatment settings.

What is the difference between Alcoholics Anonymous vs Addiction Counselor?

AspectAlcoholics AnonymousAddiction Counselor
CredentialsNo formal certification required; peer-ledRequires certification or licensing (e.g., CADC, LPC)
Work EnvironmentSupport groups, community centers, meetingsClinics, rehab centers, private practice
Industry UsageNonprofit, peer supportHealthcare, mental health services
PurposePeer-led support for sobrietyProfessional treatment and counseling

While Alcoholics Anonymous offers peer support through community meetings without formal credentials, addiction counselors provide professional treatment with certifications. Both roles aim to support individuals with substance use issues but differ in approach, setting, and qualifications.

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Alcoholics Anonymous jobs near you
Infographic showing various Alcoholics Anonymous job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $28,000 per year, or $13.5 per hour.

Front Desk Associate (Bilingual required)

Alcoholics Anonymous

Manhattan, NY • On-site

$55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Job Type
Full-time
Description
About Alcoholics Anonymous
Founded in 1935, Alcoholics Anonymous World Services (AAWS) is a 501(c)3 non-profit organization and an international fellowship of people who have had a drinking problem. The Alcoholics Anonymous fellowship is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. The General Service Office (GSO) in the Morningside Heights neighborhood of New York City employs approximately 97 people (both alcoholic and non-alcoholic) and serves over 1.3 million members in the U.S. and Canada.
Our mission at the GSO is to support carrying the message of Alcoholics Anonymous to the still-suffering alcoholic by providing services to A.A. members, groups, and others; publishing and distributing A.A. literature, preserving A.A. history, and sharing A.A.'s collective experience. Not only is our team incredibly mission-driven, but also tremendously supportive of each other as both colleagues and individuals.
Job Summary
The Front Desk Associate is the first point of contact for all visitors and all calls coming into the General Service Office of Alcoholics Anonymous. They are responsible for providing exceptional customer service and promoting a positive atmosphere in the General Service Office as they manage front desk operations and ensure calls, visitors, and correspondence get properly directed. The person in this role must possess a warm, welcoming, and positive attitude as an ambassador for GSO, demonstrate patience and good listening skills, and be dependable and reliable.
This is a great opportunity for someone who is bilingual English/Spanish with customer service and/or hospitality experience to be an important part of a mission-driven organization.
Responsibilities

  • Warmly greets all callers and visitors to the GSO providing them with guidance and general information.
  • Provides excellent hospitality to all visitors, letting them know how long the wait might be if they are waiting for someone, providing a name tag, and seeking out other ways to improve their experience.
  • Manages heavy call volume with patience and helpfulness providing information and referring calls to the appropriate department.
  • Manages daily call logs and reports monthly totals to the department manager.
  • Upkeeps the GSO lobby neat and clean with supplies stocked.
  • Monitors women's restroom supplies and refills when needed, keep stock at front desk and alert Facilities Manager when running low.
  • Assists the Member Services team with processing literature orders and credit card contribution, and entering and updating group records as needed.
Requirements
Required Skills
  • Excellent ability to communicate in English and Spanish is required. Ability to communicate in French is a plus.
  • Exceptional verbal communication and listening skills.
  • Outstanding customer service, communication, interpersonal and organizational skills.
  • Proficiency in Microsoft Word, Excel and Outlook. Knowledge of NetSuite preferred.
  • Ability to work independently and under pressure. Ability to multi-task and manage competing priorities.
  • Excellent time management skills.
Qualifications
  • Associate degree or relevant studies or relevant practical experience.
  • 2 to 5 years prior experience in reception, hospitality, or front desk management required.
  • Bilingual English/Spanish is required.

Location
This position is in New York City and required to be in the office 5 days a week.
Pay & Benefits
This is a non-exempt position with an annual starting salary of $55,000 plus approved overtime.
AAWS offers outstanding health benefits including majority employer paid medical, dental and vision and an employer-funded health reimbursement account. Long- and short-term disability and life insurance is provided at no cost to our employees. We offer generous paid time off including 3 weeks of vacation to start, 10 sick days, personal days, and paid holidays. Additional benefits include a 403(b) plan with up to 7.5% employer contribution, tuition reimbursement program, and salary continuation program, all of which are available after 12 months of employment.
Applying
Complete our application and please include a cover letter telling us more about your skills and interest in working with us. We look forward to hearing from you!
AAWS is committed to the full inclusion of all individuals. As part of this commitment, we will ensure that persons with disabilities are provided with reasonable accommodation. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to humanresources@aa.org or 212-870-3138.
AAWS is committed to maintaining a diverse and inclusive environment and is proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to age, arrest or conviction record, caregiver status, color, disability, gender, gender identity, height and weight, marital or partnership status, military service, national origin, pregnancy, race, religion/creed, salary history, sexual and reproductive health decisions, sexual orientation, status as a victim of domestic violence, or unemployment status.
Finally, your security is a priority. Please note that any communication from our organization about a job opportunity will only be made by an AAWS employee with an aa.org or @mail.paylocity.com email address.
We would never ask you as part of our interview process to provide personal or financial information, such as your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you believe you've been a victim of a phishing attack, please mark the communication as "spam" and alert us right away at humanresources@aa.org.
Salary Description
$55,000 annually

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