Alaska Dnr Jobs (NOW HIRING)

Salary: $27.46 Hourly
Location : Fairbanks, AK
Job Type: Full Time
Job Number: 54334
Department: Natural Resources
Division: Office of the Commissioner
Opening Date: 06/23/2026
Closing Date: 7/6/2026 5:00 PM Alaska
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 14
Job Description
The Department of Natural Resources, Office of the Commissioner - Public Information Center, is recruiting for a Natural Resource Specialist 1
This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
What You Will Be Doing:
The small, friendly Public Information Center (PIC) team provides guidance and support to customers as they navigate the Department of Natural Resources (DNR) programs.
Daily tasks include:

• Providing excellent customer service while responding to general inquiries about DNR and its functions.
• Receipting payments, processing fees, and balancing cash drawers
• Utilizing and teaching DNR online research tools
• Natural Resource Specialist 1 (NRS 1) will lead a team of one in the day-to-day operations with support of the PIC Manager (also located in Fairbanks)

Mission and Values/Culture:
The PIC serves as the first point of contact and ensures excellent customer service to support the DNR mission.
We are looking for an energetic individual who loves working with the public, is willing to learn, and can work independently and as part of a small team.
Benefits of Joining Our Team:

• Entry-level into DNR and the State of Alaska employment
• Ongoing training and exposure to other DNR divisions and programs for career advancement
• Biweekly paycheck, 12 paid holidays, paid vacation days, consistent weekday schedule
• Health insurance and retirement benefits
• Friendly, cooperative, and encouraging atmosphere

The Working Environment You Can Expect:
Located at the front entrance of the DNR building at 3700 Airport Way, within walking distance to bus stops, grocery stores, and restaurants. A typical day includes heavy use of phones and computers at individual workstations and at the front counter to provide customer service. The three-person team at the Fairbanks PIC works closely with the Anchorage PIC and has daily contact with DNR staff from all the department's divisions and offices, as well as other agencies and organizations.
We are looking for a candidate who possesses the following position-specific competencies.

• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Minimum Qualifications
Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Competency DescriptionThe competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations instead of specific tasks and are only used as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully, but rather to provide the manager/agency with a broad reference of options for how an applicant can meet the job expectation.
Minimum Qualifications
Any combination of education and/or experience that provides the applicant with competencies in:

• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Reading: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

equivalent to those typically gained by:
Education from an accredited college and/or experience in natural resource management.
Definitions:
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Qualified" means is assessed to credibly possess the competencies needed to learn the job in a reasonable period.
"Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
Special Note:
For purposes of the minimum qualifications, natural resource management is defined as the management of the land, water, mineral, forest, oil, gas, agricultural, archaeological, natural and cultural history, park, and related surface and subsurface resources. Experience or education in natural resource management means involvement in the above resources exclusively. Those with experience or education in managing these resources may specialize in different management functions (for example, planning, regulation, research or title). All of this experience is applicable to the natural resource management definition. Some positions may require education in a particular area of natural resource management or specific technical knowledge and training gained through specialized education or progressively greater responsibilities at the lower levels of the series.
Additional Required Information
** Please read the information below carefully. **
At the time of the interview, please ensure that you provide the following materials. Failure to do so may result in loss of consideration. Required documents include:

• Three professional references, at least two must be current and/or former supervisors. Include phone and email.
• Copy of transcript if using education to meet the minimum requirements.

SPECIAL NOTICES

• Position is public-facing and has a consistent weekday in-person schedule.
• Attaching a resume is not a substitute for completing the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Notice
You can ONLY apply for this position through the Workplace Alaska website or by submitting a paper application. Instructions for applying are available on the Workplace Alaska webpage. Your application must be received by 5:00 p.m. Alaska Standard Time on the closing date.
Supplemental Questions
For your application to be evaluated, you must answer the Supplemental Questions. The State of Alaska (SOA) uses four proficiency levels to measure and describe an applicant's competence in applying specific behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.
Education
If post-secondary education is required to meet the minimum qualifications, you must fill out the Education section of the application. If you have not yet obtained a degree, please indicate the units you have completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.
Special Instructions for Foreign Education
Education completed at foreign colleges or universities may be used to meet the minimum qualifications listed above. If using this education to meet minimum qualification requirements, you must demonstrate that the credentials have been submitted to a private organization specializing in interpreting foreign educational credentials and that such education has been deemed at least equivalent to that gained in standard U.S. education programs. Alternatively, an accredited U.S. post-secondary institution must report that the other institution's transcript is given full value or that full value is recognized in relevant subject areas aligned with the post-secondary institution's curricula. It is your responsibility to provide this evidence when applying.
Work Experience
If using work experience not already documented in your application, also provide the employer's name, job title, employment dates, and whether full or part-time. Applications will be reviewed to determine whether the responses are supported and whether the minimum qualifications are met. If they are not, the applicant may not advance to the recruitment interview and selection phase.
Note: Attaching a resume does not substitute for completing the application in full. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Bargaining Unit
If you are a current state employee, please indicate the union to which you belong at the time of application. Do not complete this question if you are not a current state employee.
Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aids or services, or alternative communication formats should call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
Contact Information
If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the governmentjobs.com domain.
Workplace Alaska Application Questions & Assistance
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to
For assistance with your password, please visit .
For specific information about this position, please get in touch with the hiring manager at the following:
Catey Burtness-Adams
Natural Resource Specialist 3
Phone: 907-451-2714
Email:
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits

• Health insurance, which includes employer contributions