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Linked Alarm

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Lead Security Alarm Service Technician (Service Manager Track)

Philadelphia, PA · On-site

$50K - $100K/yr

Linked Alarm Protecting What Matters -- With Precision and Purpose Linked Alarm is a locally trusted, rapidly growing security and life safety integrator serving the Philadelphia We specialize in ...

Guardian Alarm

Alarm Technician - Memphis, TN

Cordova, TN · On-site

$17 - $23.25/hr

Alarm Technicians will install monitored alarm and camera systems, in residential customer's homes. Residential Installation Technicians have skills with hand tools, drills, and climbing ladders.

Alarm New England

Fire Alarm Inspection Laborer

Bourne, MA · On-site

$21.75 - $28.25/hr

Job Type Full-time Description Alarm New England is one of the largest independent security integrators in the US. Our business has been family-owned for 53 years and serves over 18,000 customers.

Alert Alarm Hawaii

HI · On-site

$22/hr

Status Full-Time, Non-Exempt Role Overview The Service Technician provides security alarm service to ensure all security features are in order and properly functioning and to diagnose malfunctions.

Alert Alarm Hawaii

HI · On-site

$22/hr

Status Full-Time, Non-Exempt Role Overview The Service Technician provides security alarm service to ensure all security features are in order and properly functioning and to diagnose malfunctions.

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How much do alarm jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for alarm in the United States is $28.62, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $33.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Alarm Technician, and why are they important?

To thrive as an Alarm Technician, you need a solid background in electronics, troubleshooting, and installation, often supported by a high school diploma or relevant technical certification. Familiarity with alarm panels, wiring diagrams, diagnostic tools, and security system software is typically required. Excellent problem-solving skills, attention to detail, and clear communication are important soft skills for this role. These abilities are crucial for ensuring the reliable installation, maintenance, and repair of security systems that protect property and lives.

What are some common challenges faced by alarm technicians in the field, and how can they be addressed?

Alarm technicians often encounter challenges such as troubleshooting complex wiring issues, adapting to various security system brands, and working in tight or elevated spaces. Staying current with evolving technology and maintaining strong communication with clients and team members is essential. To address these challenges, technicians benefit from continuous training, attention to detail, and a problem-solving mindset, ensuring installations and repairs are completed safely and efficiently.

What are alarm technicians?

Alarm technicians are professionals who install, maintain, and repair security alarm systems in residential, commercial, or industrial settings. They work with various types of alarms, including burglar, fire, and surveillance systems, ensuring they function correctly and comply with safety regulations. Alarm technicians may also troubleshoot problems, provide customer support, and educate users on system operation. Their work helps protect property and ensure the safety of people and assets.

What jobs make $3,000 a month without a degree?

Jobs related to alarm systems installation, maintenance, or security consulting can pay around $3,000 a month without requiring a degree, especially for experienced technicians or those running their own businesses. Skills in electrical work, customer service, and familiarity with security technology are often essential, and certifications may improve earning potential.

What is the difference between Alarm vs Security Guard?

AspectAlarmSecurity Guard
Required CredentialsMinimal; often training or certificationSecurity license or certification often required
Work EnvironmentMonitoring centers, installation sites, or remoteOn-site at client locations or premises
Employer & Industry UsageSecurity companies, alarm service providersSecurity firms, private security companies
Common Search & ComparisonAlarm systems, alarm technicianSecurity guard jobs, security officer

Alarms focus on electronic security systems that detect unauthorized access or emergencies, often operated remotely or installed at premises. Security guards provide physical presence and surveillance on-site, offering immediate response to incidents. Both roles are essential in security but differ in credentials, work environment, and job functions.

More about Alarm jobs
What cities are hiring for Alarm jobs? Cities with the most Alarm job openings:
What are the most commonly searched types of Alarm jobs? The most popular types of Alarm jobs are:
What states have the most Alarm jobs? States with the most job openings for Alarm jobs include:
What job categories do people searching Alarm jobs look for? The top searched job categories for Alarm jobs are:
Alarm jobs near you
Infographic showing various Alarm job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $59,536 per year, or $28.6 per hour.
Lead Security Alarm Service Technician (Service Manager Track)

Lead Security Alarm Service Technician (Service Manager Track)

Linked Alarm

Philadelphia, PA • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

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Job description

Location: Southampton, PA
Company: Linked Alarm

Protecting What Matters — With Precision and Purpose

Linked Alarm is a locally trusted, rapidly growing security and life safety integrator serving the Philadelphia We specialize in commercial and residential installation and service of fire alarm, intrusion, access control, CCTV, intercom, and structured cabling systems.

Known for our responsive service, skilled team, and community-first approach, we are seeking a driven, detail-oriented Low-Voltage Service Technician to help us continue delivering peace of mind to clients who depend on us.

Position Overview

As Lead Service Technician at Linked Alarm, you will be the primary field expert responsible for diagnosing, repairing, and maintaining low-voltage systems. This position will transition into a Service Manager. You will manage service calls from initial troubleshooting through documentation and billing, ensuring accuracy, professionalism, and efficiency at every step.

This role requires strong technical skills, independent decision-making, strong customer communication skills, and ownership of the end-to-end service process.

What You’ll Do

Service & Technical Responsibilities

  • Diagnose, troubleshoot, and repair fire alarm, intrusion, access control, CCTV, and intercom systems
  • Respond to scheduled and emergency service calls to minimize client downtime
  • Perform preventative maintenance and system inspections
  • Program, configure, and reconfigure panels, devices, and system software
  • Ensure all work complies with NEC, NFPA 72, and applicable local codes
  • Identify root causes of recurring system issues and recommend corrective solutions

Customer Communication & Quote Management

  • Communicate findings clearly and professionally with clients
  • Generate accurate repair and upgrade quotes from the field
  • Obtain client approval for additional billable work
  • Educate customers on system operation and preventative care
  • Build long-term client trust through professionalism and technical expertise

Billing & Documentation

  • Accurately document service calls, labor hours, parts used, and recommendations
  • Submit complete service reports daily
  • Ensure billable work is properly captured and communicated to the office
  • Assist in collecting payments when required

Alarm Signal & Reporting Oversight

  • Review alarm signal reports and identify recurring troubles, communication failures, or system deficiencies
  • Proactively recommend service visits based on signal activity trends
  • Work with the central station and office staff to resolve signal reporting issues

Operational Responsibilities

  • Coordinate daily workflow with dispatch for efficient routing and scheduling
  • Maintain organized vehicle inventory and tool readiness
  • Protect and maintain the company's equipment and vehicles
  • Support process improvements and contribute to team knowledge

What You Bring

  • 5+ years of field service experience in low voltage, fire alarm, or security systems
  • Working knowledge of major platforms (Honeywell, Silent Knight, Notifier, Bosch, DSC, Hikvision, etc.)
  • Strong troubleshooting and diagnostic ability
  • Ability to read blueprints, schematics, and technical manuals
  • Confidence working independently in commercial and residential environments
  • Strong written and verbal communication skills
  • Valid driver’s license with a clean record
  • Physical ability to lift 50 lbs, climb ladders, and work in tight spaces

Bonus Qualifications

  • NICET Certification in Fire Alarm Systems
  • Manufacturer certifications
  • OSHA 10 or 30
  • Pennsylvania low voltage or fire alarm licensing (if applicable)

What Success Looks Like

  • Service calls completed accurately and efficiently
  • Clear documentation with minimal billing corrections
  • Timely quote turnaround
  • Proactive identification of system issues through signal review
  • Positive client feedback and repeat service requests

Company Description

Linked Alarm is a fast-growing, technology-driven security and life-safety company providing customized alarm, surveillance, and monitoring solutions for residential and commercial clients. We pride ourselves on quality installations, reliable service, and a strong team culture that values skilled technicians.