ZipRecruiter

Log In

1

Airport Assistant Jobs (NOW HIRING)

Areas Hospitality USA

Warehouse Worker

Austin, TX

$15.75 - $19.25/hr

Deliver food, beverages, and other products throughout the airport * Assist with maintaining inventory * Ensure proper food monitoring process documentation when receiving and storing food products

Village of Lake in the Hills, IL

Airport Manager

IL · On-site

$71K - $79K/yr

Maintain airport communication materials and assist with routine public information efforts, including website content, social media updates, Airport News, and other informational resources. Monitor ...

Peachy Airport Parking

Be Seen First

Airport Shuttle Driver

Atlanta, GA · On-site

$13 - $16.75/hr

Drivers assist guests with loading and unloading of luggage and serve as the face of Peachy Airport Parking when interacting with guests. The Driver will communicate with customers, Supervisors and ...

Athena Hospitality Group

Shuttle Driver

Nashville, TN · On-site

Drive all guests to and from airport ? Assist with guest luggage as required ? Assist guests with any questions ? Clean shuttle van at a minimum once per shift ? Check shuttle for trash after each ...

The Parking Spot

Airport Driver

Coraopolis, PA · On-site

$14.25/hr

Greet each customer with a smile, offering to assist with their luggage * Provide pleasant customer service * Demonstrate knowledge of the facility and airport terminals * Cooperate with all team ...

CMTS LLC

CDL Driver - Jacksonville, FL

Jacksonville, FL · On-site

$25/hr

Maintain awareness of ongoing construction activities, restricted access areas, and changing traffic patterns throughout the airport. * Assist with special transportation requests and operational ...

The Parking Spot

Airport Driver

Linthicum Heights, MD · On-site

$15/hr

Greet each customer with a smile, offering to assist with their luggage * Provide pleasant customer service * Demonstrate knowledge of the facility and airport terminals * Cooperate with all team ...

The Parking Spot

Airport Driver

Atlanta, GA · On-site

$13/hr

Greet each customer with a smile, offering to assist with their luggage * Provide pleasant customer service * Demonstrate knowledge of the facility and airport terminals * Cooperate with all team ...

The Parking Spot

Airport Driver

Del Valle, TX · On-site

$12/hr

Greet each customer with a smile, offering to assist with their luggage * Provide pleasant customer service * Demonstrate knowledge of the facility and airport terminals * Cooperate with all team ...

The Parking Spot

Airport Driver

Austin, TX · On-site

$12/hr

Greet each customer with a smile, offering to assist with their luggage * Provide pleasant customer service * Demonstrate knowledge of the facility and airport terminals * Cooperate with all team ...

next page

Showing results 1-20

All JobsAirport JobsAirport Assistant Jobs

Airport Assistant information

See salary details

$6

$19

$33

How much do airport assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for airport assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

How to become an airport assistant?

To become an airport assistant, candidates typically need a high school diploma or equivalent and good communication skills. Relevant tasks include customer service, security procedures, and operating basic equipment; some positions may require certification or training provided by the employer. Prior experience in hospitality or security can be beneficial.

What are the key skills and qualifications needed to thrive as an Airport Assistant, and why are they important?

To thrive as an Airport Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airport management systems, basic IT tools, and security protocols is often required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help individuals stand out in this role. These skills ensure efficient passenger assistance, smooth airport operations, and a positive travel experience for all customers.

What is the difference between Airport Assistant vs Airport Customer Service Agent?

AspectAirport AssistantAirport Customer Service Agent
Required CredentialsHigh school diploma; training on airport proceduresHigh school diploma; customer service training
Work EnvironmentAirports, assisting passengers, handling luggageAirports, assisting passengers, providing information
Employer & Industry UsageAirlines, airports, travel agenciesAirlines, airports, travel companies
Common Search & ComparisonYesYes

Both roles operate within airports and involve assisting travelers, but Airport Assistants often focus on luggage handling and physical support, while Airport Customer Service Agents primarily provide information and customer service. The roles share similar credentials and work environments, making them closely related but distinct in daily duties.

What are Airport Assistants?

Airport Assistants are staff members who help passengers navigate the airport, provide information, and offer support with check-in, boarding, baggage, and special needs. Their main goal is to ensure travelers have a smooth and stress-free experience at the airport. They may also assist with language translation, mobility services, and connecting flights, acting as a vital point of contact for customer service. Airport Assistants work closely with airlines, security, and other airport staff to address passenger needs quickly and efficiently.

What are some common challenges Airport Assistants face during peak travel periods, and how can they effectively manage them?

During busy travel seasons, Airport Assistants often encounter high passenger volumes, tight schedules, and increased requests for assistance. These challenges require strong time management, adaptability, and clear communication skills. To manage effectively, Airport Assistants prioritize tasks, collaborate closely with colleagues, and remain calm under pressure to ensure passengers receive timely and courteous service. Seeking guidance from senior staff and utilizing airport resources also helps maintain smooth operations during peak times.

What qualifications do you need to work at an airport?

Airport assistants typically need a high school diploma or equivalent and good communication skills. Some positions may require background checks, security clearances, or certifications such as TSA training. Physical fitness and the ability to work flexible hours are also important for many roles.

Is it hard to get hired at an airport?

Getting hired as an airport assistant can be competitive, as it often requires customer service skills, attention to safety protocols, and sometimes certifications like security clearance. The hiring process may include interviews, background checks, and training, but opportunities are available for entry-level candidates willing to meet the job requirements.

What do airport assistants do?

Airport assistants help passengers by providing information, guiding them through security and check-in processes, and assisting with boarding. They also perform tasks such as managing luggage, ensuring safety protocols, and supporting airline staff to ensure smooth airport operations.
What cities are hiring for Airport Assistant jobs? Cities with the most Airport Assistant job openings:
What are the most commonly searched types of Airport jobs? The most popular types of Airport jobs are:
What states have the most Airport Assistant jobs? States with the most job openings for Airport Assistant jobs include:
What job categories do people searching Airport Assistant jobs look for? The top searched job categories for Airport Assistant jobs are:
Airport Assistant jobs near you
Infographic showing various Airport Assistant job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.
Wheelchair Agent - EWR Newark Liberty Airport - Part Time

Wheelchair Agent - EWR Newark Liberty Airport - Part Time

Smarte Carte

Newark, NJ • On-site

$19.50 - $20.50/hr

Part-time

Retirement

Re-posted 6 days ago

Job description

Wheelchair Agent - EWR Newark Liberty Airport - Part Time
$19.50 - $20.50 / hour
In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance.
**Ideal candidate will be able to work a flexible schedule**
Multiple positions available!
Shift times will vary, average hours to be 15 - 30 per week
Evenings, weekends, and holidays as needed.
BENEFITS for Part-Time Hires
Smarte Carte Inc. offers for part-time employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.
COMPANY BACKGROUND
Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year.
Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
Ensure the safe transporting of passengers with mobility issues using a wheelchair. Wheelchair Agents are required to be attentive to passenger needs and possess the ability to communicate clearly and concisely.
KEY RESPONSIBILITIES
  • Responsible for transporting arriving and departing wheelchair passengers to terminals gates and other areas across the airport.
  • Assist passengers with transport of luggage.
  • Conduct daily inspections of wheelchairs for necessary repairs and maintenance.
  • Ensure completion of required wheelchair or incident reports.
  • Follow proper safety requirements when transporting and assisting passengers in and out of wheelchair.
  • Provide exceptional customer service and greet passengers in a welcoming and friendly manner.
  • Follow airport security regulations; display required security badge.
  • Assist with luggage carts as needed.
  • Additional duties as assigned by management

SKILLS
  • Friendly, compassionate, and attentive to the needs of passengers.
  • Ability to communicate clearly, respectfully and professionally with passengers and other staff members.
  • Strong teamwork and coordination abilities.
  • Maintain a positive attitude and professionalism in high pressure situations.
  • Able to assess and monitor passengers' comfort and safety during transport.
  • Capable of identifying any potential safety issues with the wheelchair.
  • Ability to handle difficult or emergency situations with calm and professionalism.
  • Managing one's own time.
  • Technologically adept and receptive to learn computer-based reporting tools.
  • Maintains an enthusiastic and positive "Can Do" attitude, that fosters teamwork and unity.
  • Capable of focusing on the "Big Picture" rather than immediate short-term effects.
  • Ability to apply the appropriate level of workplace flexibility.
  • High degree of integrity and self-discipline.

QUALIFICATIONS
  • Able to lift up to 75 lbs and push wheelchair passenger weighing up to 300lbs.
  • Skilled in navigating wheelchairs over various surfaces, including inclines, and in in crowded or confined spaces.
  • Ability to transfer wheelchair passengers to and from airplane seat.
  • Computer and Smart Phone proficient.
  • Capable of standing for extended periods.
  • Must be at least 18 years of age.
  • Excellent customer service and verbal communication skills.
  • Ability to complete all required training including airport compliance.

CERTIFICATIONS/LICENSES
  • Ability to get an airport badge required

PHYSICAL REQUIREMENTS
  • Lift and carry 75 lbs
  • Push/Pull 75 - 300 pounds
  • Walk and stand for duration of shift
  • Work in seasonal weather conditions out of doors

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply