ZipRecruiter

Log In

1

Airline Ticket Counter Jobs (NOW HIRING)

Peppermill & Western Village

Shuttle Driver

Reno, NV

Essential Functions: · Follow posted schedule, to ensure timely arrivals and departures. · Drop off departing passengers in front of their airline's ticket counter or at the main airport entrance ...

New

Peppermill & Western Village

Shuttle Driver

Reno, NV · On-site

Essential Functions: • Follow posted schedule, to ensure timely arrivals and departures. • Drop off departing passengers in front of their airline's ticket counter or at the main airport entrance ...

New

next page

Showing results 1-20

All JobsTravel JobsAviation JobsAirline Counter Agent JobsAirline Ticket Counter Jobs

Airline Ticket Counter information

See salary details

$8

$16

$20

How much do airline ticket counter jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for airline ticket counter in the United States is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is an airline ticket counter agent?

Airline ticket counter agents are customer service representatives who work at airport ticket counters to assist passengers with purchasing tickets, checking in for flights, issuing boarding passes, handling baggage, and addressing travel-related inquiries or issues. They play a crucial role in ensuring a smooth travel experience by providing information about flight schedules, seat assignments, and airline policies. Their responsibilities may also include rebooking flights, managing ticket changes, and assisting passengers with special needs.

What are the key skills and qualifications needed to thrive as an airline ticket counter agent?

To thrive as an Airline Ticket Counter Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), check-in software, and basic computer proficiency is essential. Excellent communication, problem-solving ability, and patience help agents manage diverse passenger needs and resolve issues efficiently. These competencies ensure smooth passenger processing, compliance with regulations, and positive travel experiences.

What are some common challenges faced by airline ticket counter agents, and how can they prepare for them?

Airline Ticket Counter agents often encounter challenges such as managing long lines during peak travel times, assisting passengers with last-minute changes or issues, and handling stressful situations like delays or cancellations. To prepare, candidates should develop strong communication and problem-solving skills, as well as remain calm under pressure. Familiarity with airline reservation systems and company policies can also help agents efficiently resolve passenger concerns and provide excellent customer service.

What is the difference between Airline Ticket Counter vs Airline Customer Service Agent?

AspectAirline Ticket CounterAirline Customer Service Agent
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentAirport ticket counters, face-to-face with travelersAirport, call centers, or online support
Employer & Industry UsageAirlines, airports

Both roles involve assisting airline passengers, but the Airline Ticket Counter primarily handles ticketing, check-in, and boarding at the airport. The Airline Customer Service Agent may work in various settings, including call centers or online, providing support beyond ticketing. While their skills overlap, the Ticket Counter role is more focused on in-person airport tasks, whereas Customer Service Agents may have broader customer support responsibilities.

How do I become an airline ticket counter agent?

To become an airline ticket counter agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is usually provided by the airline or airport employer, and strong communication, problem-solving skills, and the ability to work flexible hours are important for the role.

How much do airline ticket counter agents make?

Airline ticket counter agents typically earn a median hourly wage of around $15 to $20, which translates to approximately $30,000 to $40,000 annually for full-time work. Salaries can vary based on experience, airline size, location, and whether the position includes benefits or overtime opportunities.

What is an airline ticket counter job?

An airline ticket counter job involves assisting passengers with purchasing tickets, checking in for flights, issuing boarding passes, and handling customer service issues. Employees in this role typically work at airport counters, use airline reservation systems, and must have good communication skills and attention to detail.
More about Airline Ticket Counter jobs

What cities are hiring for Airline Ticket Counter jobs?

Cities with the most Airline Ticket Counter job openings:

What states have the most Airline Ticket Counter jobs?

States with the most job openings for Airline Ticket Counter jobs include:

What are popular job titles related to Airline Ticket Counter jobs?

For Airline Ticket Counter jobs, the most frequently searched job titles are:

Airline Ticket Counter jobs near you
Infographic showing various Airline Ticket Counter job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 75% Full Time, and 24% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $33,364 per year, or $16 per hour.

Vendor Behind Counter (VBC) Agent

Cleveland, OH • On-site

Huntleigh USA
Aviation • 1 - 5K employees
Learn more about Huntleigh USAexternal

$15/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

NOW HIRING!
Vendor Behind Counter (VBC) Agent
Huntleigh USA Corporation
Location: Cleveland Hopkins International Airport - Cleveland, Ohio
Pay Rate: $15.00 per Hour

Huntleigh USA is currently seeking dependable and professional individuals to join our team at Cleveland Hopkins International Airport as Vendor Behind Counter (VBC) Agents. This is an excellent opportunity to work in a fast-paced airport environment supporting United Airlines operations and providing outstanding customer service.

Available Shifts

  • 4:00 a.m. - 12:00 p.m.
  • 11:00 a.m. - 7:00 p.m.
    • Split Shift:
      • 11:00 a.m. - 3:00 p.m. - Vendor Behind Counter (VBC)
      • 3:00 p.m. - 7:00 p.m. - Wheelchair Agent

Position Overview

The Vendor Behind Counter (VBC) Agent supports the United Airlines ticket counter by tagging passenger bags, placing luggage onto the conveyor belt, and asking required safety and security questions to ensure compliance with airline and Transportation Security Administration (TSA) standards.

This role requires strong attention to detail, professionalism, and the ability to work efficiently in a high-volume airport environment.

Key Duties & Responsibilities

  • Tag and process passenger luggage accurately
  • Lift and place bags onto the conveyor belt at the United Airlines ticket counter
  • Ask required safety and security questions to maintain in-flight safety standards
  • Provide clear and professional communication with passengers and airline staff
  • Maintain a clean and professional appearance at all times
  • For split-shift employees, transition to wheelchair agent duties from 3:00 p.m. to 7:00 p.m. as scheduled

Required Qualifications

  • Ability to lift 50 pounds or more repeatedly
  • Strong communication skills and professional demeanor
  • Reliable, punctual, and able to work scheduled shifts consistently
  • Good hygiene and professional appearance are mandatory
  • Dependable and committed to job responsibilities
  • Ability to work in a fast-paced, customer-facing environment

Ideal Candidate

We are looking for someone who:

  • Arrives on time and ready to work
  • Communicates clearly and professionally
  • Follows procedures and safety protocols
  • Takes pride in representing Huntleigh USA
  • Is dependable, detail-oriented, and comfortable with physical work

Why Join Huntleigh USA?

Huntleigh USA is a leading provider of aviation support services across airports throughout the United States. We value professionalism, reliability, and dedication to excellent customer service.

Apply Today!

If you are dependable, hardworking, and ready to begin a rewarding career in airport operations, apply now to join Huntleigh USA at Cleveland Hopkins International Airport.

Huntleigh USA is an Equal Opportunity Employer.

Apply