Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider ... Able to look for data entry differences Following written directions (emails, SOP documents) Self ...
Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider ... Able to look for data entry differences Following written directions (emails, SOP documents) Self ...
| Aspect | Airline Remote Data Entry | Airline Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, data entry experience | Customer service skills, communication skills, sometimes certifications |
| Work Environment | Remote, home-based | Office or call center, on-site or remote |
| Employer & Industry Usage | Airlines, travel agencies, data management firms | Airlines, travel agencies, customer support centers |
| Common Search & Comparison | Yes | Yes |
Airline Remote Data Entry primarily involves inputting airline-related data remotely, focusing on accuracy and speed. In contrast, Airline Customer Service Representatives handle passenger inquiries, bookings, and support, often requiring communication skills. While both roles serve the airline industry, data entry is more technical and solitary, whereas customer service involves direct interaction with customers.
For Airline Remote Data Entry jobs in Puerto Rico, the most frequently searched job titles are:
The top searched job categories for Airline Remote Data Entry jobs in Puerto Rico are:
Cities in Puerto Rico with the most Airline Remote Data Entry job openings:
$16 - $21.75/hr
Full-time
Posted 7 days ago
6.5
Based on 57 frontline employees who took The Breakroom Quiz
28th of 71 rated call and contact centers
Work Location: Remote-NearShore
Job Type: Full-time
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
Get the full story on Breakroom
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