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What is the difference between Aimbridge vs Hotel Front Desk Agent?

AspectAimbridgeHotel Front Desk Agent
CredentialsTypically requires hospitality or customer service experience, sometimes certifications in hospitality managementHigh school diploma or equivalent; customer service skills often preferred
Work EnvironmentHotels, resorts, and hospitality management companiesFront desk of hotels, resorts, and lodging establishments
Employer & Industry UsageUsed by hotel management companies like Aimbridge HospitalityCommonly employed directly by hotels and resorts
Search & Comparison IntentPeople comparing hotel management roles with operational or administrative positionsIndividuals seeking front desk or guest service roles in hotels

In summary, Aimbridge refers to a hospitality management company that oversees multiple hotel properties, often employing roles like hotel front desk agents. A Hotel Front Desk Agent is a specific role within hotels, focusing on guest services. While Aimbridge manages hotel operations, the front desk agent is a frontline staff member working directly with guests.

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Aimbridge jobs near you
Infographic showing various Aimbridge job openings in Florida as of August 2026, with employment types broken down into 25% Full Time, 25% Part Time, and 50% Temporary. Highlights an 100% In-person job distribution.

Marriott Palmetto Resort and Spa - Front Desk Assistant Manager OEM

Aimbridge Hospitality

Palmetto, FL • On-site

$55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

62nd of 109 rated hotels

Job description

Join Our Team as a Front Desk Assistant Manager!
At Aimbridge Hospitality, we're all about creating unforgettable guest experiences-and as our Front Desk Assistant Manager OEM, you'll be right at the heart of it. Working side-by-side with the Front Desk Manager, you'll help keep the front office running smoothly, making sure every guest is greeted with warmth, efficiency, and a touch of hospitality magic. You'll help drive room revenue, boost occupancy, and lead the team in delivering service that guests rave about. If you're a customer service rockstar with a knack for solving problems and keeping things organized, we'd love to have you on our team!
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
KEY SKILLS/RESPONSIBILITIES
  • Service with a Smile: You're the friendly face guests and team members count on. Whether it's a warm welcome or a helpful hand, you deliver top-notch service that makes people feel right at home.
  • Lead the Way: You motivate, coach, and guide the front desk crew like a pro-keeping standards high, operations smooth, and the vibe positive.
  • Problem-Solving Powerhouse: You spot issues before they become problems and handle guest concerns with calm, quick thinking. Smooth operations? That's your specialty.
  • Master of the Details: From managing room revenue to keeping your look sharp and systems running, you've got the financial smarts, organizational skills, and tech know-how to keep everything on point.

EDUCATION & EXPERIENCE
  • 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
  • 3- 5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
  • Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
  • Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
The Palmetto Marriott Resort & Spa provides a coastal resort workplace connected to the Bradenton Convention Center and close to downtown Bradenton. The property features 252 spacious guest rooms, the Oyster River Rooftop, The Social restaurant, and wellness-focused amenities at Revive, including a pool, spa, and fitness center. Team members support a wide range of guest experiences-from beachfront recreation at The Beach Club at Riviera Dunes to social events at The Yard at SoBay Center. With 10,000 square feet of meeting space, the resort attracts conferences, celebrations, and corporate groups. It's a vibrant, full-service environment ideal for staff who enjoy working in a luxury, resort-style setting.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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