Provide input in crafting user guides and job aides, and support training of team members. Perform ... Management Assist in scoping, testing, and validation of patching and updates for OS, firmware, and ...
Provide input in crafting user guides and job aides, and support training of team members. Perform ... Management Assist in scoping, testing, and validation of patching and updates for OS, firmware, and ...
... aides, and support training of team members Systems Lifecycle Management Assist in scoping, testing, and validating execution of patching and updates for OS, firmware, or software components ...
... aides, and support training of team members Systems Lifecycle Management Assist in scoping, testing, and validating execution of patching and updates for OS, firmware, or software components ...
Manage test planning and execution efforts by a combined, team of testers located onsite and/or ... Participate in reviews for System and Software requirements, Software and Firmware design, and code ...
Manage test planning and execution efforts by a combined, team of testers located onsite and/or ... Participate in reviews for System and Software requirements, Software and Firmware design, and code ...
Manage test planning and execution efforts by a combined, team of testers located onsite and/or ... Participate in reviews for System and Software requirements, Software and Firmware design, and code ...
Manage test planning and execution efforts by a combined, team of testers located onsite and/or ... Participate in reviews for System and Software requirements, Software and Firmware design, and code ...
... Aide a la sauvegarde et a la rcupration des systmes et a l'installation de nouveaux logiciels ... firmware a jour - Maintient les systmes d'exploitation des ordinateurs de bureau avec les ...
... Aide a la sauvegarde et a la rcupration des systmes et a l'installation de nouveaux logiciels ... firmware a jour - Maintient les systmes d'exploitation des ordinateurs de bureau avec les ...
Aide Firmware Manager information
See salary details
$10.58 - $11.69
4% of jobs
$11.69 - $12.81
5% of jobs
$12.81 - $13.92
11% of jobs
$14.11 is the 25th percentile. Wages below this are outliers.
$13.92 - $15.03
29% of jobs
The median wage is $15.06 / hr.
$15.03 - $16.15
21% of jobs
$16.68 is the 75th percentile. Wages above this are outliers.
$16.15 - $17.26
9% of jobs
$17.26 - $18.38
8% of jobs
$18.38 - $19.49
6% of jobs
$19.49 - $20.61
3% of jobs
$20.61 - $21.72
1% of jobs
$21.72 - $22.84
1% of jobs
$10
$16
$22
How much do aide firmware manager jobs pay per hour?

Contractor
Posted 3 days ago
Job description
ALL CAPS, NO SPACES BETWEEN UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
Example: PTN_US_9999999_SKIPJOHNSON0413
: -
MSP Owner: Michelle Lee
Location: Seattle, WA
Duration: 6 months
skill id: 10746236
Responsibilities:
Incident Management & Support
Provide 24x7 global support of critical systems in a rotating on-call environment.
Act as an escalation point in incident resolution, leveraging predefined work instructions for issue remediation.
Lead root cause analysis (RCA) for incidents.
Engage with vendors on complex incidents within the domain.
Act as an escalation point for provisioning scripts requiring correction or consultation on fulfillment methodologies.
Documentation & Knowledge Management
Create and maintain systems documentation.
Update knowledge base and support WIKI articles based on identification of new processes (with review by senior staff).
Provide input in crafting user guides and job aides, and support training of team members.
Perform troubleshooting, audits, and system health queries using custom scripts or monitoring tools.
System Lifecycle Management
Assist in scoping, testing, and validation of patching and updates for OS, firmware, and software components.
Support coordination of hardware replacements where required.
Provide guidance on bug fixes and critical updates, and assist with their coordination and implementation.
KPI Reporting & Analysis
Assist in gathering metrics and KPI reporting with guidance from management or senior staff.
Support identification and prioritization of remediation efforts for recurring issues.
Assist in ad-hoc reporting, including trend analysis of recurring incidents.
Collaboration & Technical Support
Collaborate with other technical service teams to manage, maintain, and resolve complex IT services.
Participate in resolving cross-domain infrastructure issues.
Act as an escalation point for troubleshooting performance issues, outages, and proactive problem resolution.
Required Skills:
Deep knowledge of:
Windows operating systems
Apple operating systems
Enterprise-scale experience with JAMF Pro management
Experience in a Senior Systems Engineer role managing end-user devices at enterprise scale (or equivalent experience)
Ability to support the design and deployment of global technology solutions using sound judgment and resourcefulness
Strong leadership skills with the ability to mentor and support junior staff
Ability to automate manual processes and continuously grow technical expertise
Strong problem-solving and analytical skills
Ability to balance multiple priorities and meet deadlines
Skills: Digital : VMWare
Experience Required: 6-8, Project Code :
About Real Soft
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Monmouth Junction, NJ, US
Year founded
1991