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Ai Support Jobs in Rochester, NY (NOW HIRING)

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IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

... data, and AI solutions. We combine deep technical expertise with a collaborative culture that ... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ...

Mindex

IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

... data, and AI solutions. We combine deep technical expertise with a collaborative culture that ... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ...

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How much do ai support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ai support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is an AI Support?

An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.

What are the key skills and qualifications needed to thrive in the AI Support position, and why are they important?

To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

What are some common challenges AI Support professionals face on the job?

AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.

What are popular job titles related to Ai Support jobs in Rochester, NY?

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The top searched job categories for Ai Support jobs in Rochester, NY are:

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Ai Support jobs near you
Infographic showing various Ai Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

Trade Support - Associate II

JPMorgan Chase & Co.

Rochester, NY • On-site

$75 - $110/hr

Other

Posted 5 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 175 rated banks

Job description

Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.

As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.

Job responsibilities
  • Execute daily trading operations efficiently, ensuring timely and accurate trade execution while collaborating with traders and team members to resolve discrepancies.
  • Monitor and reconcile trading accounts to maintain accuracy, driving the development and implementation of process improvements for enhanced operational efficiency.
  • Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of market trends, trading regulations, and ensuring compliance with company policies and industry standards.
  • Prepare and analyze trading reports for management review, actively participating in team meetings and contributing to strategic discussions.
  • Assist in training and mentoring junior team members, fostering a collaborative and growth-oriented environment.
  • Manage ad-hoc projects and tasks as assigned, demonstrating adaptability and a proactive approach to addressing emerging needs.
Required qualifications, capabilities, and skills
  • Extensive experience in trading or financial services, showcasing a deep understanding of industry practices and operations.
  • Strong analytical and problem-solving skills, enabling effective decision-making and innovative solutions.
  • Excellent communication and interpersonal abilities, facilitating clear and productive interactions with colleagues and stakeholders.
  • Proficiency in Microsoft Office Suite, particularly Excel, along with advanced digital literacy for integrating innovative technologies in trade services.
  • Ability to thrive in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities.
  • Demonstrated capability to work collaboratively in team settings, with a solid knowledge of trading systems and financial markets, and a strong commitment to delivering high-quality results.
Preferred qualifications, capabilities, and skills
  • Proficiency in trading platforms and software, demonstrating the ability to effectively navigate and optimize these tools.
  • Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
  • Capability to leverage digital literacy for adopting and integrating innovative technologies, enhancing trade services and operational efficiency.
  • Skill in utilizing AI and machine learning to enhance trade service processes, driving improved decision-making and data-driven insights.
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