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Ai Support Jobs in Rochester, NY (NOW HIRING)

micro1 AI

Medical Billing Specialist

Rochester, NY · Remote

$50 - $80/hr

... supported. * Provide clear and structured written rationales for each assessment, enabling precise diagnosis and improvement of AI model behavior. * Collaborate with project leads to refine ...

Innovative Solutions

AI Data Architect

Rochester, NY · On-site +1

$150K - $200K/yr

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Innovative Solutions

AI Data Architect

Rochester, NY · Remote

$150K - $200K/yr

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Mindex

AI Solutions Design Manager - Hybrid

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Serve as a trusted advisor to business leaders on AI capabilities, risks, and best practices, and support change management for organization-wide adoption. Governance & Responsible AI * Ensure AI ...

Mindex

AI Solutions Design Manager - Hybrid

Rochester, NY · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Serve as a trusted advisor to business leaders on AI capabilities, risks, and best practices, and support change management for organization-wide adoption. Governance & Responsible AI * Ensure AI ...

Mindex

AI Solutions Design Manager - Hybrid

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Serve as a trusted advisor to business leaders on AI capabilities, risks, and best practices, and support change management for organization-wide adoption. Governance & Responsible AI * Ensure AI ...

CaterTrax, Inc.

Senior Agentic AI Engineer

Rochester, NY · On-site

$103K - $141K/yr

The Senior Agentic AI Engineer is the operational owner of the Constituent Data Layer (CDL) and the ... Ensure agent telemetry supports both product improvement and executive decision-making. CROSS ...

CaterTrax

Senior Agentic AI Engineer

Rochester, NY · On-site

$103K - $141K/yr

The Senior Agentic AI Engineer is the operational owner of the Constituent Data Layer (CDL) and the ... Ensure agent telemetry supports both product improvement and executive decision-making. CROSS ...

micro1 AI

Bioinformatics Software Engineer

Rochester, NY · Remote

$80 - $110/hr

Curate, annotate, and validate chemical and biological datasets (e.g., ChEMBL, PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target interactions, ADMET properties ...

micro1 AI

Biostatistician

Rochester, NY · Remote

$60 - $65/hr

No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work ... Preferred Qualifications * 5+ years as a biostatistician supporting clinical trials at a sponsor ...

micro1 AI

Clinical Pharmacy Technicians

Rochester, NY · Remote

$70 - $80/hr

... supporting your determinations. * Deliver structured feedback to inform the development of AI-driven tools for pharmacovigilance documentation and analysis. Preferred Qualifications * 5+ years of ...

micro1 AI

Director of Biostatistics

Rochester, NY · Remote

$60 - $65/hr

No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work ... Preferred Qualifications * 5+ years as a biostatistician supporting clinical trials at a sponsor ...

micro1 AI

Pharmacovigilance Expert

Rochester, NY · Remote

$70 - $80/hr

... supporting your determinations. * Deliver structured feedback to inform the development of AI-driven tools for pharmacovigilance documentation and analysis. Preferred Qualifications * 5+ years of ...

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All JobsAi Support JobsAi Support Jobs in Rochester, NY

Ai Support information

See Rochester, NY salary details

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How much do ai support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ai support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What are some common challenges AI Support professionals face on the job?

AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.

What is an AI Support?

An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.

What is the easiest AI support job to get into?

An entry-level AI support role typically requires basic technical skills, such as familiarity with AI tools, customer service experience, and problem-solving abilities. Positions may involve assisting users with AI applications or troubleshooting, often requiring minimal formal certifications and offering on-the-job training.

What are the key skills and qualifications needed to thrive in the AI Support position, and why are they important?

To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

What jobs are needed to support AI?

Supporting AI requires roles such as AI engineers, data scientists, machine learning engineers, data annotators, and AI research scientists. These jobs involve developing algorithms, managing large datasets, training models, and ensuring ethical AI deployment, often requiring skills in programming, statistics, and familiarity with AI tools like TensorFlow or PyTorch.

What are popular job titles related to Ai Support jobs in Rochester, NY?

For Ai Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Ai Support jobs in Rochester, NY look for?

The top searched job categories for Ai Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Ai Support jobs?

Cities near Rochester, NY with the most Ai Support job openings:

Ai Support jobs near you
Infographic showing various Ai Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

Medical Billing Specialist

micro1 AI

Rochester, NY • Remote

$50 - $80/hr

Part-time

Posted 12 days ago

Job description

Role Title: Medical Writer / Clinical Document Author


Role Type: Contractor


Location: Remote


micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer’s project focused on developing advanced AI-assisted writing tools for clinical documentation. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Author and review realistic evaluation tasks based on Clinical Study Reports, DSURs, PSURs/PBRERs, and related clinical documents to inform AI tool development.
  2. Apply expert judgment to assess whether AI-generated content fulfills clinical template and structural requirements, including ICH E3 organization, section sequencing, cross-referencing, and appendix management.
  3. Evaluate scientific accuracy in narrative sections such as efficacy, safety summaries, discussion, and conclusions, distinguishing true scientific or interpretive errors from stylistic differences.
  4. Trace narrative claims to source records—tables, figures, listings, and protocols—to verify that all assertions are appropriately supported.
  5. Provide clear and structured written rationales for each assessment, enabling precise diagnosis and improvement of AI model behavior.
  6. Collaborate with project leads to refine evaluation frameworks and document best practices for clinical regulatory writing in the context of AI.


Preferred Qualifications

  1. Minimum 5 years of regulatory medical writing experience at a sponsor, CRO, or as an independent consultant.
  2. Direct experience independently authoring or leading the authoring of full Clinical Study Reports, beyond summaries or partial contributions.
  3. Fluency with ICH E3 and conventions for periodic safety documentation (ICH E2F, ICH E2C) and eCTD placement.
  4. Demonstrated ability to read and interpret TFLs and protocol documents, identifying where narrative diverges from source data.
  5. Exceptional written and verbal communication skills, especially in providing structured, actionable feedback on clinical content.
  6. Advanced degree in life sciences, pharmacy, or medicine (PhD, PharmD, MD, MSc), or equivalent depth of authoring experience.
  7. Experience across multiple clinical phases and therapeutic areas; oncology and haematology expertise is especially valued.


Join our customer's team and leverage your authoring expertise to help design the next generation of AI-assisted clinical documentation solutions. This high-bar role offers you the chance to shape how tomorrow's writing teams draft and review regulatory documents — through your expert input, judgment, and real-world experience.

Apply