1

Ai Support Jobs in Reston, VA (NOW HIRING)

Customer Support Lead Job ID 2026-8915 Job Locations US-VA-Quantico Category Program / Project ... Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with ...

next page

Showing results 1-20

Ai Support information

See Reston, VA salary details

$15

$27

$46

How much do ai support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for ai support in Reston, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

Did Elon Musk create a new AI?

Elon Musk has been involved in AI development through his companies, notably co-founding OpenAI, which develops advanced AI models. However, he has not personally created a new AI; instead, he supports and promotes AI research and safety initiatives. As an AI support professional, understanding industry developments like these can be useful for staying informed about emerging technologies.

What 3 jobs will not be replaced by AI?

AI support roles, which involve complex problem-solving, emotional intelligence, and personalized customer interactions, are less likely to be fully replaced by AI. Jobs requiring creativity, critical thinking, and human judgment—such as healthcare professionals, educators, and skilled tradespeople—are also less susceptible to automation. These roles often demand empathy, adaptability, and nuanced understanding that AI currently cannot replicate fully.

Is there any AI for free?

AI support roles often involve working with free or open-source AI tools and platforms, such as TensorFlow or Hugging Face, which are accessible at no cost. Many AI software and APIs offer free tiers with limited usage, making them suitable for training, testing, or small-scale projects. However, advanced or enterprise-level AI solutions typically require paid subscriptions or licensing.

What are some common challenges AI Support professionals face on the job?

AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.

What is an AI Support job?

An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.

What are the key skills and qualifications needed to thrive in the Ai Support position, and why are they important?

To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

What is a $900,000 AI job?

A $900,000 AI job typically refers to high-level positions in artificial intelligence, such as AI executives, senior data scientists, or machine learning directors, often requiring advanced skills, extensive experience, and sometimes specialized certifications. These roles usually involve leadership, strategic planning, and overseeing AI projects in large organizations or tech companies, with compensation reflecting the level of responsibility and expertise involved.
What are popular job titles related to Ai Support jobs in Reston, VA? For Ai Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Ai Support jobs in Reston, VA look for? The top searched job categories for Ai Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Ai Support jobs? Cities near Reston, VA with the most Ai Support job openings:
Infographic showing various Ai Support job openings in Reston, VA as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 70% In-person, 6% Hybrid, and 24% Remote job distribution, with an average salary of $56,366 per year, or $27.1 per hour.
Senior Capture Manager - Federal Civilian Portfolio

Senior Capture Manager - Federal Civilian Portfolio

REI Systems

Sterling, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

REI Systems’ mission is to deliver reliable and innovative technology solutions that empower federal, state, local, and nonprofit organizations to achieve their missions. For over 35 years, we’ve helped our customers solve complex challenges, make data-driven decisions, streamline processes, and improve citizen services. As a 100% employee-owned company, we are all directly invested in delivering excellence. With a fierce commitment to mission impact, we ensure measurable outcomes that align with our customers’ strategic goals. 

REI is also leading the industry in the integration of Artificial Intelligence across federal capture, delivery, and customer engagement. We leverage AI-driven research, opportunity intelligence, competitive assessments, and customer insight tools to elevate our win strategies and accelerate decision-making. This role will work in an environment where AI is embedded into the capture lifecycle—and will be expected to use AI tools to enhance capture quality, speed, and precision.

We offer the same commitment to our employees by providing professional development, meaningful projects, and flexibility to spend time with family and friends. We believe employees are at their best when fulfilled in both their professional careers and their personal lives. Learn more at www.REIsystems.com.  

Employees voted REI Systems a Washington Post Top Workplace in 2015, 2016, 2018, 2020, 2021, 2022, 2023, 2024, and 2025!


Project Overview: 

Senior Capture Managers at REI Systems play a vital role in driving growth across federal civilian agencies including GSA, Treasury, USDA, Commerce, OCC, and USPTO.

We are seeking a GSA-focused capture professional with experience in MAS and federal acquisition IDVs, capable of developing and executing winning strategies for federal IT opportunities.

This role leads capture efforts across the full lifecycle—from opportunity identification and qualification through proposal and award—for pursuits typically ranging from $10M–$50M+. The role partners with cross-functional teams to build competitive strategies, strengthen customer relationships, and support successful contract awards.

Key Responsibilities:

  • Opportunity Identification & Qualification: Proactively identify, qualify, and track federal IT opportunities aligned with REI’s growth goals.
  • Capture Planning: Develop and execute capture strategies, win themes, and customer engagement plans for opportunities ranging from $10M–$50M+.
  • Proposal Support: Partner with proposal teams to shape compliant, compelling proposals; contribute to win strategy and solution development.
  • Customer Engagement: Build and sustain relationships with government stakeholders, program managers, and contracting officers to understand priorities and position REI effectively.
  • Competitive Analysis: Research market trends, competitors, and incumbent contracts to inform capture strategies.
  • Internal Collaboration: Work with technical leads, delivery managers, pricing, and recruiting to design solutions that align with customer needs and REI capabilities.

AI-Focused Responsibilities:

  • Leverage AI tools for market intelligence, research, and opportunity analysis
  • Use AI to accelerate capture planning, customer insights, and shaping strategies
  • Develop capture artifacts (call plans, discriminator maps, storyboards) using AI support
  • Ensure quality, accuracy, and alignment of AI-generated outputs
  • Support adoption of AI tools across the capture function

Basic Qualifications:

  • Experience: 7–10 years of federal business development and capture management experience within GSA, OCC, USPTO, Departement of Commerce, Department of Treasury,USDA and other federal civilian customers.
  • Experience with GSA (MAS and federal acquisition IDVs) and understanding of federal procurement processes
  • Capture Expertise: Proven track record in developing capture strategies, shaping opportunities, and leading proposal support for multi-million-dollar contracts ($10M–$50M+).
  • Stakeholder Engagement: Strong ability to engage and influence government customers and build trusted relationships.
  • Cross-Functional Leadership: Experience working with proposal, technical, and delivery teams to drive opportunity success.
  • Knowledge of Federal Procurement: Understanding of FAR, IDIQs, GWACs, and federal contracting processes.
  • Communication Skills: Excellent written and verbal communication, including ability to brief leadership and contribute to proposal content.

Preferred Qualifications:

  • Industry Certifications: Relevant certifications such as Project Management Professional (PMP), Certified Federal Contracts Manager (CFCM), or similar credentials.
  • Program Delivery: Demonstrated experience managing large-scale federal contracts—ensuring on-time, on-budget delivery that meets customer requirements—is preferred, as it provides critical insights to shape successful capture strategies.
  • Specialized Knowledge: In-depth knowledge of the Federal Civilian Market and federal IT systems and contracting processes, particularly related to large-scale programs, with an understanding of how AI/ML solutions (predictive analytics, automation, cyber AI, generative AI) are shaping federal acquisition and mission delivery.
  • Partnership Management: Experience in managing strategic external partnerships and alliances within the federal contracting space.
  • Proposal Management: Extensive experience in managing complex proposals and leading win strategy development for multi-million-dollar federal contracts, including experience integrating AI-assisted proposal generation and review tools to improve quality and speed.
  • Customer Focus: A deep understanding of federal customer priorities and ability to tailor solutions to meet specific needs within Federal Civilian Agencies, including emerging requirements for AI-assisted decision support, risk management, and mission operations.
  • Agile/Scrum Knowledge: Familiarity with Agile or Scrum methodologies in program delivery, particularly within large federal contracts.

Success Indicator:

  • Proven win rate in large Federal Civilian pursuits.
  • Ability to shape requirements pre-RFI/RFP.
  • Strong tenure and trusted industry relationships.
  • Early and consistent use of AI during discovery, qualification, and solutioning.
  • Ability to integrate AI-driven insights into compelling win themes and differentiators.

Education: Bachelor’s Degree in Business, Information Technology, Computer Science, or another technical related field.

Clearance: Ability to obtain and maintain a clearance is preferred.

Location: Hybrid – 1 to 2 days per week at REI Systems’ Sterling, VA office.

Compensation & Benefits
$180,000 – $210,000 base salary + performance-based bonus/incentives
100% employee-owned (ESOP) — share directly in company growth
Comprehensive medical, dental, vision + HSA contributions
401(k) with automatic enrollment (6%) + company-paid life & disability
Hybrid work + generous PTO + 11 paid holidays
Wellness programs, mental health support, and professional development opportunities

EEO Statement: REI Systems is an Equal Opportunity Employer. In our workplace, we seek, we welcome, and respect diversity in all of its forms. 
 

#LI-HYBRID

#LI-PH1