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Ai Conversation Designer Jobs (NOW HIRING)

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Conversational AI Designer

Align conversation behaviors with client brand voice and customer experience standards across ... Conversational AI platform leadership * Define voice-optimized behaviors (barge-in, disambiguation ...

Vonage

Professional Services Consultant ll

... AI - Conversation Design Team About Vonage AI At Vonage AI, we help businesses worldwide connect with their customers more effectively - without compromising on service quality. Our team designs and ...

Outreach

Staff Product Designer

Seattle, WA

Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use ... Do you enjoy designing concept models and user flows, as much as executing detailed interaction & U ...

Outreach

Staff Product Designer

Seattle, WA · On-site +1

Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use ... Do you enjoy designing concept models and user flows, as much as executing detailed interaction & U ...

SmartIPlace

Lead AI Engineer [Local to Ohio]

Columbus, OH · On-site

$99K - $130K/yr

AI Engineer is responsible for designing and delivering data access through APIs and ensuring that ... · Designing conversational flows that provide a seamless and intuitive user experience, with ...

SmartIPlace

AI Engineer Lead[100%REMOTE]

Columbus, OH · On-site

$99K - $130K/yr

AI Engineer Lead 100% Remote Role ONLY H1B, EADs, and USC Position: IT Consultant 1/ITC 1 (AI ... · Designing conversational flows that provide a seamless and intuitive user experience, with ...

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How much do ai conversation designer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for ai conversation designer in the United States is $56,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is an AI conversation designer?

An AI Conversation Designer creates and optimizes conversational experiences for chatbots, virtual assistants, and other AI-driven communication tools. They design dialogue flows, write conversational scripts, and ensure interactions feel natural and user-friendly. The role requires a mix of UX design, linguistics, and an understanding of AI and NLP technologies. Their goal is to enhance user engagement and improve automated conversations for businesses and customers.

What does an AI conversation designer do?

A typical day for an AI Conversation Designer involves drafting and refining conversation flows, collaborating with product managers, engineers, and UX/UI teams, and testing chatbot or voice assistant interactions for accuracy and user satisfaction. You may spend time analyzing user feedback and data logs to identify areas for improvement, creating scripts, and adjusting responses to ensure the AI communicates in a natural and helpful manner. The role often includes participating in team stand-ups, brainstorming sessions, and project reviews to align your work with business objectives. This dynamic environment encourages both independent work and frequent cross-functional collaboration, providing variety and opportunities for creative problem-solving.

What are the key skills and qualifications needed to thrive as an AI conversation designer?

To thrive as an AI Conversation Designer, you need strong skills in linguistics, UX/UI design, and scripting, often supported by a degree in communications, computer science, or a related field. Familiarity with conversational AI platforms like Dialogflow, Microsoft Bot Framework, or Rasa, and experience with prototyping or flowchart tools are typically required. Creative problem-solving, attention to detail, and collaborative communication are crucial soft skills for effectiveness in this role. These abilities enable designers to craft engaging, user-friendly AI conversations that meet business and user needs.

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Ai Conversation Designer jobs near you
Infographic showing various Ai Conversation Designer job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 66% Physical, 4% Hybrid, and 30% Remote job distribution, with an average salary of $56,698 per year, or $27.3 per hour.

Remote Conversational Designer

ACC PREMIERE

North Bergen, NJ • Remote

Full-time

Posted 25 days ago

Job description

Remote Conversational Designer

We are seeking a Conversational Designer to build, launch, and optimize our next-generation customer service virtual assistants.

You will support multiple clients/brands turning complex customer service workflows into helpful, empathetic, and efficient automated conversations in the voice of each brand.

Key responsibilities include mapping conversation flows, writing dialogue scripts, and testing user interactions.

**This is a remote position, but if you live within driving distance of one of our locations, you may be required to come into the office on occasion. This will be discussed with candidates that this applies to.**

Key Responsibilities

  • Map Service Journeys: Transform complex support policies (e.g., returns, complaints, troubleshooting) into intuitive, branching conversation flows.
  • Write Brand-Aligned Scripts: Draft clear, concise, and empathetic dialogue for web chatbots, mobile apps, and AI Agent systems.
  • Train NLP Models: Partner with data teams to identify user intents, map training phrases, and reduce BOT misunderstanding rates.
  • Optimize Containment Rates and Escalation Protocols: Analyze chat transcripts to find drop-off points and continuously improve self-service and escalation resolution metrics.
  • Seamless Escalation: Design smooth transition flows from automated BOTs to live human support agents when complex issues arise.

Qualifications & Experience

  • Experience: 3+ years in UX writing, conversational design, BOT design or customer service content strategy.
  • Industry Knowledge: Deep understanding of customer support metrics like First Contact Resolution (FCR) and Customer Satisfaction (CSAT).
  • Communication: Ability to balance business logic with a user-first, empathetic tone.

Must be authorized to work in the US - No sponsorship available at this time.

EEO Statement:

ACC Premiere is an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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